Professional Roof Applicators

John J.

12/12/2019 MICHAEL REALE took my $4028.86 down-payment for roof replacement, since then reschedule.... reschedule....nothing done !!!Leave it for ATTORNEY GENERAL OFFICE to verify whom committed FRAUD !!!!

Linda S.

This review is a continuation of the review I posted on 5/16/19.

After posting my review on 5/16/19 and receiving no resolution from Joey Messina, owner of Professional Roof Applicators, my attorney sent Mr. Messina a letter reiterating the issues listed in my Yelp review and demanding a full refund of my monies in the amount of $7,050. Per response from his attorney, the only offer was for me to pay the cancellation fee in the amount of $3,525, which my attorney said I should not have to pay, but we offered to discuss paying an amount less than the termination fee just to settle this dispute. However, the attorney never replied to our offer, even though my attorney sent a follow up letter to her and Mr. Messina.

I then filed a complaint with the NC Attorney Generals Office, who sent Mr. Messina three letters requesting that he state his position in the matter, and he never replied to any of the letters from them. I then sent Mr. Messina a text advising him that because I am a 71-year-old widow on a fixed income and not able to spend any more money, time and energy on this matter, I will pay the cancellation fee and to refund to me the amount I paid over and above the fee in the amount of $3,525, which is the difference between what I paid in the amount of $7,050 in January and the cancellation fee of $3,525. He replied, ""I'll do better than that, can I call you tomorrow?"" I told him that would be fine, However, when we talked, he said he would try to refund to me all but $1,000 of my monies, but he would have to pay me in increments because he had other people asking for refunds & this is a slow time of the year, but I needed to take down the Yelp review because he said it was a ""killer"" and he was afraid he wouldn't be successful if it stays up. I told him I would take down the review if he would immediately refund to me the amount over and above the cancellation fee amount, which he is obligated to do per the contract terms. He replied that he is tired of fighting and that they are ""on the edge"" and if it stays up ""we will fail."" I again told him that I would not take down the review unless I received within 14 days the monies over and above the cancellation fee, which he had offered to pay when our attorneys got involved. Since he would not agree to do that, I then advised him I would be posting an addendum to my previous review on Yelp, as well as on Guild Quality and Houzz. As of today, I have not received any monies from Mr. Messina; and I cannot express enough my regret at having trusted Professional Roof Applicators, Joey Messina, and Michael Reale.

Ugo E.

These guys are the epitomy of professionalism. They took care of everything from the insurance company. I thought it would take forever to get it all approved, but it only took a couple of days! They came, installed the roof in a day and they were done! I would recommend this to EVERYONE!

Anthony G.

I am working with this company. They are thorough, professional, and friendly. The zero percent is great and 50 year warranty is great as well.

Jessica G.

SCAMMERS!!! They never finished my home they left it half way and never came back i tried contacting them they never answer they got all my money from the insurance joey and Ariel both scammed me!!

Gracie Ruihan X.

I urgently needed the flashing around a vent pipe on my roof repaired. On short notice the company was able to send roofers to work on the job the next day before it rained. The job was well done for a reasonable price.
It is raining right now and I checked the seal around the vent pipe and found no leaks. I will contact this company again if I have roof repair needs in the future.