Pro Tech Roofing

Rachael R.

It's not how we make mistakes, but how we correct them that defines us- Rachel Wolchin

Yesterday, I woke up at around 6:30 am to the sounds of footsteps on my roof. At first, I thought Lilly was slamming drawers. As I awoke more, I realized it was actually on my roof. By the time I got outside, a crew had removed about 1/3 of the shingles on my roof and I had not requested a new roof!

After speaking with one of the guys, we determined that the house they meant to go to was on the other end of the street. A series of events had led to the confusion.

But here is the best part...Pro Tech Roofing immediately responded with accepting responsibility and an apology. Both father and son owners were at my door by 9 am. Before lunch, there was a plan in place to get a new roof on THE NEXT DAY. The roof they gave me was WAY BETTER than my existing one. Architectural shingles with 50 year life, felt liner instead of the paper I had and a drip guard. My roof was brought up to code. They even paid the warranty fee. They saved me $10,000+. As a school teacher, that was everything to me. I'm sure I would have needed a new roof in around 5 years.

They could have just done the minimum to fix my roof. They didn't. They gave me this roof and I did not pay a penny. They went the extra mile and were honest and trustworthy. The crew worked so hard and left everything pristine. I would recommend them over and over. Not only did they show character, Pro-tech roofing is clearly knowledgeable about all thing related to roofing. Thank you for being the kind of small business our community needs.

My new roof is beautiful!!!!!

Ross M.

Bad experience two months after having roof inspected no call. I reach out several times and they promised to respond and never did. Cut them Loose after two months. Cory is a nice guy but doesn't get the job done which is what I needed promised and never delivered. Go with someone else if I could give negative stars I would

Christopher H.

I am completely frustrated at how the visit from a representative ""could have"" turned out but didn't due to a blatant disregard for directives, placed outside our front door.

One of PRO TECH ROOFING's representatives, as can be seen on video, reads the sign that clearly mentions there is a noisy dog in the house and to please NOT ring the door bell unless you would like to babysit. This representative does not ring the doorbell but ""knocks on our door"" causing even more of a ruckus than ringing the doorbell would have caused. When I walked outside I pointed to the sign and he say's ""What, I was going to baby sit!"". Sorry that doesn't work and the snotty and sarcastic remark is completely uncalled for.

Yes, we were at one point contemplating using this company as they have stopped by before, and it was a pleasant exchange. However, due to this unfortunate occurrence that has left our baby awake and crying due our NOISY dog barking and the utter negligence of said employee, how can I entrust you with the safety of a new roof if ""simple"" instructions can't be followed from the very beginning? NOPE, you will NOT be getting our business!