Priority Roofing
Company Overview
Customer satisfaction is our top focus. From a $300 repair to a $300,000 roof replacement, we focus on effective communication, careful attention to detail, and a dedication to under-promising and over-delivering; even before considering our profits. For many years, we have proudly served Central Texas and take pride in being an affordable roofing option in Austin. If you experience storm damage, hail damage, roof leaks, or require general upkeep, we are here to assist you. Our service area includes Austin, Round Rock, Cedar Park, Georgetown, and all of Central Texas.
We strive for excellence in all we do. As Austin's leading roofing expert, we are dedicated to excelling in every area of the roofing industry. From our installation techniques to project management, office support, and response times, you will see our dedication to quality. It’s more than a job for us; it’s a lifestyle. We are honored to be the roofing specialists chosen by Austin residents.
Texas roofing company, locally owned - Proudly serving Austin, Texas Priority Roofing offers expertise in various roofing materials, from shingles and slate to metal, ensuring your roof meets the highest standards.
Business Services
- Roof inspection
- New roof installation
- Roof replacement
- Reroofing
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |
Recommended Customer Reviews
We can't say enough great things about Priority Roofing. From start to finish, they did an excellent job. We worked with Alex F. He walked us through the entire claim process with our insurance company. Highly recommended !
Austin D.Joseph was helpful with insurance and very responsive. The install went smoothly and the crew cleaned up with no trace.
After getting multiple quotes, we choose Priority Roofing for their great pricing and reputation. They didn't disappoint! The quality of their work is outstanding, and they used top-grade materials. Honest, reliable, and worth every penny!
was helpful with insurance issues but would not give a bid number. asked four times for a number and only had excuses. went with a company that gave me a number within a half hour the first time I asked.
reviews seem good so I'm sure it's a good company but I don't like getting the run around
It has been a pleasure working with Niko from day one. He has been professional, respectful, responsive, knowledgeable and all around a delight to work with. He was so patient with me as I pondered choices and asked questions and more questions. And I'm so happy with my new roof! It's actually beautiful! I have already started recommending Priority Roofing.
Time to write a review for Josh (the sales person), Jayden (who coordinated the install) and the other clowns who run this company
1. their goal is maximum profit with disregard to their clients. Josh is fishing for insurance replacements which pays 30% above market and gives you in return a builder grade roof, the cheapest he can get. I had several roofs replaced through hail claims and never got a builder grade roof. It was not even a discussion with my previous providers. We always got a standard roof by default (At Priority what you and I call a standard roof they call it ""Architectural roof"" )
2. They hire the cheapest subcontractors.
During the install they dead dropped bags of shingles on the roof and laughed at it while we worried underneath about the structural integrity of the framing. They did a a very poor job at installing the shingles. Look at the pictures and judge for yourself. Jayden took a month to paint a few feet of facia. They damaged the gutter guard and have not done anything about it.
3. The Job is not finished - Josh has no control over the subcontractors and he is unable to have them come back to correct their mistakes. That is when from sales man he becomes roofer and tries to fix things himself. No comment.
Insurance replacement work is highly coveted by roofers because pays well above market. This is one more reason why such installs should be worry free for homeowners and go super smooth. Not with company. Do yourself a favor, stay away from this provider.
Our insurance company sent them out after the tornado. Their employee did not board up several broken windows; used our drill; used wood we bought to do it and did a lousy job putting a few patches on the roof. I had to hire a company to do it the right way AFTER they left. Then our neighbors complained because they were also SCAVENGING through yards taking items. NOT A FAN.
A+ experience with Tom Keller at Priority Roofing. I knew I would eventually need a new roof and Tom's timing was perfect. I filed a claim with insurance right after a major hailstorm, which happened a month prior to my hail deductible doubling. Tom was extremely helpful and knew what had to be done. Even with a less than ideal policy, he made sure we left no stone unturned. After that, Tom was able to schedule my roof replacement for that very week. The crew showed up on time and finished a 2-day roof in a day-and-a-half. I was walked thru the process step by step. The communication was top notch. Needless to say, customer service was on point. The roof job was done exceptionally well, on time and with attention to detail. They cleaned up really well afterwards too. I highly recommend Tom Keller and the Priority Roofing team!
Courtney M.I'm thrilled with Priority Roofing and especially Kirk. My roof was installed yesterday and was handled professionally and Kirk communicated every step of the way, which I really appreciate. Kirk and his crew overcame obstacles and repaired items and left my property better than it was before. I'm so happy I chose Priority and KIRK! It was a superb experience. Shout out to Jacqueline leading the install crew, great work. Lastly, the cleanup was impeccable!
Gwen R.I had an agreement with Fernando Hemkes to manage all repairs to my home after a hail storm Sep 2023. I needed a new roof, new siding and a few other repairs. Fernando told me he would manage all of the work and deal with all of the contractors. He stated that my insurance company is a good one, very generous. He submitted several supplements after the initial estimate and my insurance company paid every one of them. Once roof & gutter work were complete (work was good and I was pleased), he backed out of doing all of the other work and tried to walk away with about $3,800 of my money I needed to repair my siding. He & his work lead, Jake, sat down with my huband and I to go over numbers and had a document pulled up on a laptop across the table from us, impossible to read. They proceeded to tell me that insurance companies do not want to pay anything, after having previously told me mine was generous. They said their company had done an audit and found that we still owed them over $900 but they were going to ""do us a solid"" and not charge us. I knew the numbers did not add up and their invoice to me did not match their invoice to my insurance company. I persisted and repeatedly asked for copies of detailed documents until they finally found a big mistake and returned most of my money. I wonder how many other people they took advantage of who were not as persistent as I was.



















