Prime Home Solutions

Frank D.

Unfortunately Kris has promised the sky and delivered nothing. One story of yes we can get it done, then after 3 weeks of no communications, a completely different story, after I had to contact him! Wow not a very good way of doing business. Terrible customer service and lack of follow through.

Arthur C.

1/3/22- Finally got a SMUD inspector to take a look at the project. The dude spent a solid 20 minutes telling the installer from Prime Home everything he did wrong before failing the project. Still waiting to hear back from Prime about when they're going to fix this. It took them over 90 days to schedule that last SMUD inspection, so I guess I'll be updating this again in the spring.

Douglas J.

I've wanted to go solar for 15 years. From time to time, I would go to the home shows and talk to the various companies but the costs were too high and I never could get past the hyperbole and deceit.

Recently, I became aware that utilities in California were going to change the formulas for charging electric customers for solar rooftops from NEM2 to NEM3. That change would be very unfavorable for the homeowner.

So I talked to a number of solar installers. I reviewed prices and products with every installer I contacted. I had to go with a high-quality solar panel and inverter (that took some investigating) and then I had to assess whether the installer was exaggerating any facts or services.

Prime Home Solutions was the winner in all categories. They confirmed what I already knew. They did what they said they were going to do in a timely manner. They were flexible when I needed a change to the plan. During the process, everybody was available by phone. All my questions were answered. They were truly full service.

Prime Home Solutions was not the cheapest installer. But they had a competitive and fair price compared to everybody else. I installed Q cell panels and a Solar Edge inverter. I am now online with PG&E and my electric costs will be level for the next 20 years. I expect my out-of-pocket costs for the solar installation to be returned to me within 6-8 years.

I am a very satisfied customer.

Lee H.

My wife and I really wanted to install solar on our historic old home. With clearance from the landmark society, I asked 4 different contractors to evaluate and bid. Two were fully ready to take our money and install solar. Mike, however, told us the truth of the matter, that we are not good candidates for solar because of all the great old shade trees surrounding our home, the fact that our roof is broken up with dormers that reduce the available panel space and that our solar exposure is all east/west with no southern sun exposure. By the time I got this information from Mike, I had learned enough to realize he was absolutely right. I am so appreciative of getting the truth instead of a sales pitch.

Further, Mike kept our scheduled in-person appointment to deliver this news and explained the problems thoroughly. He could easily have ""phoned it in."" He is clearly a man of honor and I have to believe that Prime Home Solutions is a company driven by substantial values and honesty. If we should ever move, I would trust this company for our solar needs.

Jennifer P.

Are you looking for a Solar Company that offers a great product, great service and an excellent price? I've researched solar options for a while. It's expensive, so you want to get it right. But it's daunting. Each sales rep explains why their system is the best.... Why others aren't as good... Why it makes ABSOLUTE sense to sign with them. I thought I would engage one of the Big Guys, but felt confident after I spoke to Prime Home Solutions. I had found My Perfect Match.

WHY PRIME HOME SOLUTIONS?
Joe Gonzalez, Sales Specialist for Prime Home Solutions, was my first point of contact - a knowledgeable solar expert who could explain a technical solution in simple terms. He knew his stuff but didn't push me to make the call. He encouraged me to evaluate my options and even offered his expertise if I decided to work with a competitor! It helped that Prime Home Solutions provided a highly competitive price. Once I committed to Joe, it was smooth sailing.
* Technical system documents? Check (thanks Adam!)
* Smooth permitting process? (Check, looking at you Yolanda!)
* Easy peasy installation (well, for me, anyway) - Yes, check! Mauricio and his gang got 13 gorgeous solid black panels installed and functioning in 4 hours.
* System inspection? Dennis was right there with me, but the City Inspector found no issues - everything was done right.
And communicating with PG&E to turn net metering on? Prime Home Solutions made it smooth as can be. Final Step, a simple download of mySolarEdge to monitor my system - done!
Prime Home Solutions' contact number is (916) 836-8770. I feel confident referring them as my experience has been excellent from start to finish.

Chylsi C.

We just recently bought a house and knew we needed solar! Jeremy Igarta sat down with us and explained each detail of the solar process to a T. He answered every single question I had (I had a huge list) and was with us in every step of the process. The whole process was simple, completed in a timely manner with no bumps in the road and I believe that was due to Jeremy's knowledge and passion for his work! We can't thank him and the whole prime home solutions team enough! Jeremy has even followed up with us since the install which really shows that he takes pride in their work!

Gary P.

We shopped around a lot for the best solar installer and stopped when we met the folks at Prime Home Solutions. They were great. Friendly, very knowledgeable and patient in spending time with us to show us the benefits of solar. The installation took place even before their original install date. The crew was very respectful of our cement tile roof and did a wonderful job. The end result? We pay nothing for electricity aside from the mandatory minimum of $10/month. We couldn't be more pleased.
Thank you Prime Home Solutions

Debra J.

A company that will fight for you! Prime worked with us at every step too make sure the install was top notch and what we wanted finding us high quality panels at a bargain and fighting the loan company when they wanted to back out of a signed agreement we had. Pick Prime if you want the best customer experience and a company that cares!

Ken M.

Most solar installers I had contacted either didn't want to work with me because of my roof (stone coated metal tiles) or came back with proposals that show they didn't understand my needs.

So it was a breath of fresh air when Jeremy from Prime Home Solutions came out and not only addressed my concerns but took the time to learn what I was looking for and walk through the pros and cons of different scenarios.

The proposal came in at a great price and Jeremy continued spend time working with me to refine some of the smaller design details. The whole team at Prime Home Solutions were great throughout the install and activation process: they were professional, communicative and spent time to make sure any questions and concerns I had were addressed.

Overall, I'm very happy with the system and my experience with Prime Home Solutions and won't hesitate to use them again

Adam R.

I rarely recommend a company, but if you are frustrated with high PG&E bills, trust me - it's worth giving Brent a call. My wife and I just finished adding 27 more solar panels (already had 20 from our initial home build - wasn't enough) with Brent Baker and his company, Prime Home Solutions. Imagine having a minimal or no PG&E bill.

Contact him if you'd like to pursue this. His contact info is below.

Feel free to reach out to me if you have any questions. I did a lot of research before selecting Prime Home Solutions.

Extremely professional - I can't say enough positive things about this company. Let Brent know you were referred by us please.

Brent Baker CEO Prime Home Solutions
C: 916.660.3837
O: 855.774.6359
E: [email protected]
W: www.primehomesolutions.com
CSLB Lic. # 1075385