PRI- Premiere Roofing

Tina S.

For anyone interested in gutter cleaning service, PRI can provide it to you for a premium price. Below is a quote we received for several services (note: any typos are copied and pasted directly from the email and quote we received from PRI business owner, Agapito ""Aggy"" Chavez-Reyes):

SCOPE OF WORK:
1. Clean rain gutters and dispose debris properly. Rinse gutters and downspouts with water: $1,421.00
2. Remove roof tiles from roof valleys and set aside in safe manner to be re-install later and remove debris under the valley
rood tiles and dispose of properly. Reseal one hip and ridge roof connection with lead flashing.
3. $ 1,085.00
4. Remove vertical 2""x4"" chimney trim and install new one $ 638.00""

We knew inflation was bad, but we didn't expect them to be through the roof. PRI's prices seem astronomical compared to other gutter cleaning services in the East Bay Area (we got another quote for $280 in January 2023). When we asked if it was possible to price match, Aggy responded, ""PRI Not Negotiate the cost on our work. But if the company that charge you a $280 match my scope of work, I will pay them the $ 280 for you! With only one condition. I need to see they do what I have in my scope of work and check their WC and lability insurance."" We have to wonder if the cost of liability insurance went up by 500% for PRI to charge $1,421 for someone to climb up a ladder and scoop out leaves from our gutters.

The 3 stars is for the responsiveness of Aggy and his staff. PRI eventually refunded our $120 deposit after we expressed dissatisfaction with the low-resolution photos of our roof taken by Aggy during our initial estimate/10 minute consultation. Unfortunately, none of the aerial photos revealed details of the debris in our gutters, as they were captured from a low resolution camera on a drone hovering tens of feet above our house. We probably could have acquired the same view of our roof from Google Earth. Several photos had hand-drawn blue markings, with no captions or elaboration. It was not clear what needed to be improved and why those areas were marked. Needless to say, we decided not to ask PRI to clean our gutters or do any work on our roof/chimney. We assume PRI must be providing great quality services to remain in business and receive 5-star reviews. Hopefully this review helps others save time and money in the future!

Angelica S.

Very responsive and reasonably priced. Estimator did a good job identifying the problem. Drone photos were helpful in understanding what is going on with our roof. They came and got the leak on the first try.

Bahram P.

I asked for a simple gutter repair & cleaning right after the hard rain and they gave me a $1300 price...I refused to pay as I had my last year roofer did the an even harder job for $300...Sure enough, I found him and he did the PERFECT job ( took only about an hour) for $300 AGAIN....This company is taking advantage of the request due to the rain...I'd not recommend them since they are not honest...

Melody R.

Roof , gutters and exterior paint job
Five stars!!!! I am so lucky to find PRI for my roof and gutters replacement and exterior paint. From start to end, the service and quality of work are superb. Aggy is very knowledgeable and very pleasant to deal with. His crew are very hardworking and get to the site on time (rain or shine).
PRI replaced my 26 year old roof. Since my roof had some leaks, they replaced some boards and rotten fascia as well.
For the exterior paint, the crew did a great
covering the windows and pavers prior painting the outside. They are very meticulous with their work.
I would highly recommend PRI!!!!! you will not regret hiring them. I can attest to that.
Thank you Aggy and team for making my house beautiful!

Leslie L.

I originally hired PRI to repair a few roof leaks that occurred after a big storm. PRI responded so promptly and did such a good job that we had them back the following summer to coat our flat roof with a silicone coating. Aggy was prompt, informative, and friendly. His crew did an excellent job prepping the roof, coating it with primer, and applying the finishing layer. They also coated our skylights with protective material and did an impeccable clean-up and haul away. Their quote was also on the low end of those received. The ten-year guarantee was a big selling point for me. We haven't had the chance to see yet if it's honored, but based on the service we've received so far, I feel confident that PRI will be there for us.

ALAN V.

I did my initial research for roofers by seeing what contractors were available through Yelp, Angi and DiamondCertified.org. After having a number of contractors come out and assess our needs, we went with PRI-Premiere Roofing Inc which is owned by Agapito Chavez Reyes and listed in the DiamondCertified.org website. The interesting thing is he didn't need to come out to the property to make the assessment but used technology to give me a detailed report. I was impressed by that because it meant that I didn't have to be present and take up my time during the assessment period.
When I received the quote, I liked the fact that the unseen additional costs were listed separate from the main cost and was dependent on when the shingles were pulled and a closer inspection of the roof was made as opposed to other contractors that included it in their initial quote and was assuming that 10% to 20% of the base plywood would have to be replaced. I appreciated that a lot and I was glad that Agapito brought me up on the roof so I can see exactly what parts of the roof needed repair without the shingles covering them. The additional costs weren't that substantial and I think that would be a more honest way of presenting your quote to a client.
Once I made the decision Agapito came out and inspected the roof. Agapito presented himself as very friendly, honest and very knowledgable about the material, the product being used and is able to answer any questions or concerns I might have. After I chose the shingle, contract signed and initial deposit, a date was set.
The project took about 3.5 days with his team cleaning up after each day. The half day was just for finishing touches. They brought their own restroom in a trailer so they wouldn't have to bother the homeowner. I would recommend that the homeowner not be at home during the process because it is a lot of noise. And I didn't find that I had to actually be there because his team didn't need anything from me. Inspection was scheduled for the following week with Jairo, the Chief Operating Officer coming out and doing some finishing touches. The final check was submitted and Jairo took some pictures from his drone and shared them with us in an email. That was very cool because it showed me a wider view of the job that his team had done.
All in all I was very impressed with the work. I would recommend PRI-Premiere Roofing Inc to my neighbors, friends and family. Great job guys!!!

Arijit D.

After my research and quotes from many contractors, I hired PRI Roofing for my roof replacement and skylight installation. The quote was competitive, the price was right, the responsiveness was top notch along with their 20 years warranty of both materials and workmanship. And the work started within a week - because they would do contract only when they know materials are available - which is good thing with no wait time.

Aggy was awesome and kept us well-informed throughout the process. In fact he also suggested how the overall look of the house may improve by few changes in fascia which actually would cost lesser than replacing some rotten wood blocks on the roof. The folks who were working knew what they were doing, had the right equipments - the overall process of installation was very professional yet friendly. The roof inspector from city did inspection at various stages and had no complaints or thoughts about work not done properly - that is so good!

I trust PRI Roofing as a company, respect their values and their responsiveness to any questions we had. We would not hesitate to refer them to many of our friends. You won't go wrong hiring PRI Roofing for your work.

C A.

Highly recommend PRI Premier Roofing - Good price including permit, licenses and necessary dry rot repairs. Pertinent information provided with the quote including step by step process, a roof report with measurements, roofing materials to be used, warranties, other roofing options including price and a list of prices for dry rot repair materials should they be needed . Aggy and Jairo were great to work with, excellent communication and any issues quickly resolved. The crew was punctual, respectful and kept me informed. They did an awesome job on both the roof and dry rot repairs & completely cleaned the site daily. At completion, PRI provided me with ""before"" photos of all the dry rot repair areas as well as photos of the finished roof. Excellent job - DEFINITELY 5 STARS!

Jenny w.

I needed a new roof and received 5 proposals before I settled with PRI. They were not the cheapest or the most expensive one, but they were the one with the most information on their proposal. The proposal had the brand and specification of everything they put on my roof, including shingles, underlayment, starter, vents, and more. They use quality stuff. Workmanship and roof-leak warranty also beat others. Thanks to the team, especially Aggy who was like a program manager, I was well informed and updated during the whole process. I asked a lot of questions, and Aggy answered them all with details and respect. They have a team of 5-6 people to work on my roof. It took them 5 straight days to complete the re-roofing (the last day was mainly city inspection and taking drone pictures). Every day they cleaned up my yard well and provided me updates. They also fixed my wrong position gutters. After the re-roofing was done, they sent me pictures of my new roof taken by a drone. My husband went up to the roof with a city inspector, who said they did a really good job. PRI is truly professional and easy to work with. Very satisfied!

Jerry G.

PRI-Premiere Roofing was AMAZING! Jairo and Aggy definitely provided excellent service and were very knowledgeable, but importantly made you feel assured there are with you during the whole project! PRI-Premiere Roofing sent me a professional quote in a timely manner and all communication was excellent! A definite re-hire for future roofing needs.