Preferred Roofing

★★★★☆ 3.9 / 5 (15)
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: 504 S Shellman Ave, San Dimas, CA 91773
: (909) 305-9314
: http://www.preferredroofingsocal.com

Company Overview

Preferred Roofing is a family-owned company that has been fixing and replacing roofs in Southern California for more than 35 years. We take pride in every project we undertake! Customers trust us for our reliability, professionalism, and expertise; we stand by our promises! Our delivery goes beyond what we promise. If you're interested, we can supply you with a list of clients to reach out to!

As a lifelong resident of San Dimas and a former roofer, I serve areas from Pasadena to Fontana. I am fully licensed and insured. I have registration with HERO as well. I specialize in tile, composition, and select flat roofing systems. I mainly work on residential homes.

Hi, I'm Jim Robertson, the owner, and I am proud of my business. As a family-run operation, we focus on delivering honest and high-quality work. No job is too small or too large! Thank you for considering us; you won't be disappointed. Reach out today for your free estimate!

Business Services

  • Roof inspection
  • New roof installation
  • Roof repair
  • Roof replacement

Business Location & Hours



Mon:9:00 AM - 5:00 PM
Tue:9:00 AM - 5:00 PM
Wed:9:00 AM - 5:00 PM
Thu:9:00 AM - 5:00 PM
Fri:9:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Michael B.
★☆☆☆☆

Requested a bid I got it and was going to use them for my new roof but then had to clear up a few important details on the quote but Jim was not very cooperative and felt like he did not want me to ask any questions. I was concerned about facia repair and vents and he gave me answers that 3 other reputable contractors never did. When I started to question him he said I do not want to do your job and hung up.
Not a way to do business.

Debbie W.
★★★★★

I unfortunately had to have my roof replaced and called Preferred Roofing.
I wish I could give them 10 stars. They were fast, professional and did a
super awesome job. But the best part is the color of my roof. I am a blue
freak and my roof is the prettiest blue. It looks AWESOME!!!!. Everything
about the work was excellent. His son and team were the best. Friendly, very conscientious about their work and more importantly (to me) making sure my
dogs did not get out. :)
Every day they would completely clean up and on the last day Nick and his guys walked around and thoroughly cleaned around my house. No nails, screws
etc. I wish there was a way I could post a pic of my roof, I'm so thrilled with it.
I will highly recommend Jim and his team.
Thank you guys!!!!!
Debbie

Johnny Y.
★★★★★

I've had the opportunity to use Preferred Roofing's services throughout the years so I am confident to be able to write this review.

The first time was to redo the roof of the faux balcony and removal of an old, non-functioning solar water heater from the roof (think solar panel/sky light). Tiles were added to fill in the new gap.

The second time was to replace the underlayment on half my roof.

In addition to the two times I've used their services, the previous owner of my home had also used Preferred to replace the underlayment on other half of the roof years ago.

~Positive notes:

Have not had any leaks afterwards.

Quality of work was good.

Communication through calls and texts were immediate.

Pictures of work in progress was provided to me through text.

Made extra efforts to satisfy any worries I had.

Took actions and decisions to go the extra mile exhibiting pride of work.

No price gouging going in here. You can feel comfortable knowing that any price that they quote will be fair.

~

I am super happy with the work they've done for me and I wanted to take the time to write this review to show my appreciation.

In regards to the 1 star reviews that they've received, none are from actual customers who have used their services. It's a shame these reviews have the same impact and weight of an actual paying customer who have used their roofing services. Taking those non-customer reviews out, they would have a perfect 5 out of 5 stars on here.

Thank you Jim and Nick!

Mel C.
★★★★★

This is the first time hiring a roofing company and I'm so glad I chose Preferred roofing. They did a total roof tear down of my house (boy it needed it) including two patios with new fascia.
Jim was very knowledgeable, professional, attentive and it reflected on his work crew.
They did a quality job with attention to detail, they use quality material that's meant to last.
They truly do they job right the first time and that brings me peace of mind.
Never had issues with Jim returning my calls, or texting me to keep me up to date about the job or any questions I would have.
His prices are reasonable for the quality work they do. I'm very impressed and satisfied with the end results.

Tamara T.
★☆☆☆☆

The fact that they put their sign up to advertise their business with their phone number while doing a neighbors roof but never called back yet is not ok. After a few days I walked over to talk to them and the son said ""oh yeah I'll tell my parents to call you back, they are busy"" still no phone call. It was a blessing though as my neighbors did not have great things to say!

Brian L.
★★★★★

Jim is the man! His attention to detail permeates through his entire crew, from the amount of shingle that sticks over the weep edge, to the color matched paint he applied without having to be asked on to our vent pipes. I interviewed several roofers and asked them to bid on the job, not only was Jim by far the lowest price, but he was the only one that went out of his way to educate me on the product and bring me physical samples so we could pick the exact paint for our house to match the roof perfectly. I wish this guy did more than roofing, so we could hire him again, but we really only need one roof so I guess I'm good for 20 to 30 years!

A H.
★★★★★

I had a terrible roof leak this past winter. I received several bids from roofing contractors. Preferred Roofing came out and gave me a free estimate and was very reasonably priced. They did not try and upsell me into doing more than necessary. They truly wanted to find the problem and fix it. It has rained a lot since the repair and I have had no problems. Thank you Preferred Roofing.

Preferred Roofing repaired two valleys for me. I have a two story house with a tile roof and my house was built in 1989.

As to the bad review that someone else wrote. I can't help but think they're not telling the entire truth. I reached out to that reviewer to get a more in-depth explanation of why they left their review. I just feel like there is something missing from their story.

Stacy F.
★☆☆☆☆

Called last Friday and spoke to Jim's wife. She said he'd be here between 11-12pm today. It's 2:00pm now, and nobody has shown up and they're not answering the phone. If you don't have the time to show up, please don't waste my time by saying you will. No customer service.

Karen C.
★★★★★

I want to say how satisfied I am with this roofing service! I bought my house recently and just wanted to find out if the roof would require any works. We called Preferred Roofing and was scheduled a next day appointment. Jim, the owner, showed up on time. He went up to the roof, did a thorough inspection and informed us that there was nothing needed to be done at this time. This is a rare occurrence where a roofer doesn't recommend to do this or do that! It really shows that this company does business with integrity. I would highly recommend Preferred Roofing.

Richard N.
★★★★★

Had several leaks so obtained several quotes.
Selected Preferred Roofing..Jim and his crew was professional and did quality work at a quality price. With his warranty and service, I expect no issues. Thanks.

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