Power Home Remodeling

Jay D.

This was the indisputably the WORST experience I've ever had with a salesperson. I made it clear that I ONLY wanted a quote that night. Nothing more, nothing less. After taking measurements there was a sales presentation that went on for over 2 hours, and he tried hard to pressure me into closing a deal that night (it didn't work). The salesperson was in my house until 10 pm on a weeknight, and I asked him to leave multiple times. I was about to call the police. And then several months later another salesperson from this company came to my door offering a ""free estimate"". I told them I'm not interested and then closed the door on them.

Avery L.

BEWARE!!! If I could give zero stars I would!
This company is only out for your money! I wish we would have known this before we bought the windows and radiant barrier for the roof. The sales guy was at our house for 6 hours, which should have been a red flag but we just thought this guy was truly looking out for our best interest in our house. He spoke highly of the company for quite some time before getting into the sales part. Of course we were told how bad our windows were, how much the radiant barrier on the roof would help and how it should definitely make a difference in helping cool our house. They also gave us one quote and if we didn't accept the offer that day, that offer was no longer available however, the other price would be good for a year which was thousands of dollars more. So we got it done, but man I really wish we would have had time to have really looked into things instead of feeling pressured because we got bamboozled BIG TIME! The price went up $2000 because the other guy who came out said the other didn't measure right. They had to reschedule last minute to come out to do the windows and we had already taken off work to be there the first time. There was a dented screen window that was installed that they said they would come replace. Well we had to call them again to see when they were going to come replace it. The radiant barrier....well it made a difference alright, it made it degrees hotter inside our home! We found out of course after all was said and done that we were lied to by the sales guy, and others. There's so much more details but I could be here all day talking about the dishonesty. This honestly should be criminal how this company trains their employees to take advantage of customers who are really wanting to fix their homes and not get screwed out of their hard earned money. PLEASE AVOID this company and find an HONEST company that will fix your house correctly and not try to take you for all your money. Your pocketbook will thank you!

Leon K.

So your basically saying the original door salesman lied to me. Or your gaslighting me by saying I misunderstood. Please don't make up facts to protect your business.

Your salesman clearly stated multiple times its only one hour of our time. It's insulting that you think I misunderstood what he said many times.

And if what you are saying is true, you need to tell the salesman to quit lying!

Kelley J.

We decided to improve our builder grade windows after 18 years. We are so impressed with the timeliness and the efficiency of Power Home Remodeling!! The crew was awesome and the windows look amazing!! We had a great experience from the time they came out to quote to the time they left after installation. We were so impressed we are actually purchasing some doors from them so we can't wait to see our new views!!

Ryan R.

Door to door window sales that sounds great, but the actual work is very sloppy. So much damage, we had to hire a contractor to repair and fix the damage. Chipped, cracked, and scraped drywal and base boards. Really sloppy caulking too. Looked really unprofessional when it was complete. Finger prints and hand prints everywhere. They had a rep out to review the work and offered zero help with the remediation of the amazingly sloppy job. I do not recommend working with power.

Godbwu R.

This was a door to door window sales call. They offered a free inspection, and we obliged. To our surprise some concerns were found within our 20 yr old windows. We were given an estimate of $18,000, which being disabled with one income was an issue. When they offered financing with easy to accommodate payments, we opted to do the worst ones, or less than half the cost. Every was satisfactory.
Be aware, these sales calls and subsequent take A LOT of hours of your time! After install a few touch up and install quality issues had to be addressed, and we had a rep come by to assess the install.
It turned out really to be another sales call to sell the rest of the job and other services they offered!!! They were pushy too!! We told them about our economic position (again) but it seemed like it didn't matter, they needed that sale!!! After over 2 hours, we said enough! Please do not pressure us anymore, and get those touch up items addressed. This seemed to only encourage this rep more, and would not let it go!! He offered big discounts, even made us feel guilty for not jumping on the offer!
Finally, after my final firm ""NO"", he said ok, goodbye- and took off abruptly. I love our new windows, but please shop around, I feel you could probably get better pricing with better service elsewhere.

Chelle L.

I'm giving 2 stars for the good work the installers did.
I moved into my mother's completely after her dying in September.
I was trying to figure out what all renovations were needed, so I decided to start with the windows. I wasn't looking to jump right in just to get quotes and to see what was affordable for me. I was in the process of planning my mother's funeral and needed a moment to focus on something else. I saw a Power Team working on my neighbor's house and I went to get information.
I called and an appointment was set for Anthony Williams and Samantha I think that was her name.
So they came out on October 6. Anthony was the dominant one that did all the talking. I explained my situation and firmly expressed I was just looking for quotes. He went on with his presentation, pulling out all the gadgets and setups. He explain why his company was the best. He told me his company prefers customers to go out and get other quotes but guaranteed they were the cheapest and best on the market. I agreed to get other quotes to see for myself. Anthony kept stating I was under no obligation to purchase or agree to anything because this was a free presentation. I told Anthony that with my Mother's untimely passing, I was needing to take things slow. I explained I was still in the process of making funeral arrangements so I would not be making any decisions now. Anthony said to just set an appointment for a project manager to look at the windows and see if there's mold, and they can get measurements.
I could see
Anthony pretended to show empathy but that snakehead of a deceptive salesman not caring to get the sale showed through. My husband saw it so strongly until he told me ""I want nothing to do with it because Anthony is going to get us in debt!"" My husband said ""This is not a free presentation, they're expecting you to agree to some type of sale before they leave, so let them pack their things and go now! Anthony doesn't care about nothing you got going on just the sale."" Against my husband's wishes, I continue to let them finish their presentation. So now the prices for 19 windows, shutters, and back patio sliding door, it was over $50k. It wasn't a bad deal but I wanted to still get other quotes to see if I could do a couple of windows at a time. Anthony wasn't trying to hear that! He wanted me to sign to have all this done at once. I stated back his claim to him that this was just a free presentation and no obligations right? He said yes but I would hate for you to miss out on this great promotion that's only offered once. I said well, I'm sure it might be a better one when I decide to call your company. So after I wouldn't agree to the 50k, he went down to 14,450.00. I stated again, not a bad price but I won't know what I can afford until I check with the homeowner's insurance and get other quotes and options as you requested I do. Anthony was so persistent after that until I started feeling uncomfortable. It was like he was threatening me bc they came out and spent 4hrs plus on presentations for nothing. It was so bad I had to call my husband and my father. Once I did that his demeanor and tone changed after speaking to my dad via phone. Once the phone call ended with my dad. Anthony came with another quote
for 4 windows for about 5,000.00. Again, not a bad price but I was not ready to make a decision.
I told him I will agree to someone coming out to look at the windows and talk to me more about mold but that's it.
Well, that's where I messed up. Because the paperwork he had me sign was for the windows installers to come out to do measurements to start the work, not to give another presentation of what they will do, and talk about window mold etc. Before signing the paperwork, I looked at the paperwork and asked Anthony what was I signing and why was this stating the last price you quoted me. He said that's just to confirm your appointment for the project manager to come out and look at your windows, get measurements, and talk to you about mold if they find any. Also in case you decide to go with us this will be the price we use to lock you in for the promotions. But you're up under no obligations and can cancel the appointment at any time.
After the appointment, I was called multiple times to push up the appointment date and time. So I decided to cancel. Anthony showed up a few hours later threatening me saying I signed papers agreeing to get the work done and if I don't go through with it then the balance of 5k will placed on my credit.
I wonder if I had a recording of the whole presentation on October 6 would that help my case?

Charley B.

I read most of the reviews, and I would say that they are spot on at least when it comes to their selling tactics. I got a knock on my door about free estimates, so I set up a consultation for 5 May 23 at 4pm. The salesman didn't leave my home until I called my male neighbor over to get him to leave and it was 8pm.

They will engage you in seemingly pleasant conversations, but all the while are eagerly convincing you to purchase their overpriced product. I was offered at least 6 different quotes ranging from $83,000 all the way down to $11,000 for just insulation in the attic. Well, you can buy insulation at Lowe's and complete a similar project for approximately $2,000.

His evaluation of the issues in my home was thorough and he built a really nice estimate, but I would have to be on drugs to pay $2000 a month for 15 years for a siding installation- may as well purchase a new house at that point lol

Jen K.

I only put four stars because the windows are so new, we have yet to see how they hold up in the Texas heat. But thus far, we have been very pleased with the customer service and the quality of the work and the windows. Pricewise we feel like we got a pretty good deal considering we replaced like 38 windows in our house (all but four--they don't make those sizes in our area currently). The windows came sooner than expected so we were able to get them faster than we had originally scheduled it for, which was nice. As the summer heat comes on, and we see how these windows hold up, I may return and change my review.

Dave R.

do not let their salesman ""jesse "" into your home !
i wanted a simple quote for 13 windows.
three hours of window school later we got a quote for $21,000.
high pressure sales, won't take no for an answer. basically had to throw him out.
avoid this company .