Power Home Remodeling

Jeanette G.

we had our roof, gutters and windows done. we are very satisfied with the work and professionalism of each worker. They did such a good job in cleaning all debris from the location. Our home looks beautiful Thank you for a job well done. we will definitely use you guys again. Next job is going to be sidings.

Catherine A.

Buyer beware their sales tactics. They came around to offer a free quote. The guy at the door would NOT stop talking. At the appointment for the quote (on another day), their salesman wanted to hang around and talk for literally hours about their products, the business model they follow, etc., delaying the actual giving of the quote, and after many polite hints, I had to show him the door. They offer discounts only if you sign a contract on the spot. I said your team should have told me that the discount that was promised to me would only be offered on the spot at the appointment. I do not make any financial decisions on the spot, period, and they are not good at accepting this. They'll get cozy in your home and try to convince you until you agree. I can't get on board with this approach. Atleast 24 hrs to think it over would be more reasonable. They did the windows on my home before I moved in, so I can't speak to that process. The windows do appear to be great quality. You must have very deep pockets to hire these guys.

Linda M.

Salesperson came to door. There is no solicitation in our neighborhood. But my husband set up an appointment to have them look at windows.
This was around 1:30 pm. Nice enough fellow. Looked at windows then asked about the roof. Sure take a look. Oops trouble there is leaking. Wow now we are worried!

Time ticks by, what about the gutters? Sure take a look at those too.

Time ticks by. It's now about 4:30 and we still don't have an estimate. He is still talking to my husband about the roof. Even showing photos of the so called leaks. It's now 6:00. He is now starting to get to the numbers. Over 60,000 for a new roof. And windows about 40,000. Ok, we have a second story but don't have that many more square feet than most!
I am so tired of having this sales call. Never in my whole life have I had a sales call run over 6 hours. Then the hard sale comes in. If you sign today you can save about 10,000.

Well check your credit score, we can get you financing, blah blah blah. How about I run get a bite and come back? Sure we say. At this point I needed a drink and aspirin!

My husband and I talk it over and decided it was definitely a no go. We don't do these things without quotes and references and insurance.

He comes back we give home the news. At first taken ok but as more time wears on not so much. Price only good for now, goes up when I leave, blah blah.
Finely after over 6 hours of call he leaves.

First a today only price should be never taken from these people. Yes, they state the quote is good for a year. And the roof would have a 50; year warranty, but with insurance companies making you change out your roof who is to say that that warranty would be any good. I doubt they will replace my complete roof every 20 years. There was no data for that. Only they would talk to the adjuster if necessary. But, not for today's special price.

When you hear that you could save 10,000 you think real hard. But, we didn't fall for it and so far a new roof and gutters will be less than half of the 60,000 quote.
The sales tactics are by the book if you're in sales you will see them coming!

Marcel E.

The initial two sales representatives did a great job at providing an overview of the services. I was interested in their window installation. Too bad that more time could not have been provided, especially with a project that runs in 10s $$ of thousands. My family and I decided this was a good time to proceed with new windows. The day of the installation, all went most well. The installer did a good job at identifying a manufacturer issue and I found a spring problem with another of the double-hung windows. The team broke a hinge on my front storm door, but they repaired it after I insisted they do something about it. A warranty person came out within a week, which was great. To date, the initial problem has resurfaced. To be fair, I have not contacted them and I hope they can be responsive again and repair the issue. I do not have buyer's remorse, but I was hoping for a higher-quality product. Maybe the salesperson's window had high-grade latches for sales purposes. Overall, I am mostly satisfied (not 100%) with the purchase and installation of the product.

Rich E.

Do not use this contractor. Poor installation and service after!!!

I had to cut out wall to verify coming from window. They refused to come out and look at it. RUN, DON'T WALK FROM THIS VENDOR!!!

Frank S.

To start with, my relationship was good all the way up to a couple months after the job was complete and I started to have some issues with the installation. They sent a guy out to do some adjustments and that seemed to have corrected the problem for a few days. Then the problem came back so they sent two more guys out to try and fix the problem was. These two guys were unable to correct the problem and said the install crew would need to come back. This was on 11/20/23. I told one of the guys that I would be off from work the week of 18-22 Dec 2023 and he told me he would get it on the schedule for that week. After that I never heard anything from them. Next, on the 18th I called to find out what was going on and the guy said there was nothing on the schedule for me, the scheduling people were not in yet and when they arrived, he would speak to them and get me on the schedule. Still no returned call. Then on 12/22/23, I called again, and they were closed. Like so many contractors out there, this company comes on strong with how great their customer service is and once they have your money, they forget about you. I'm really hoping this review motivates this company to do right by me but based on other reviews that look like mine that will not happen. One more thing...the install crew left stains on my pool deck and when the final inspection happened, nothing was done about that. This project cost nearly 16k. For that price, I would expect the installation to be right the first time without the need for return service.

Hillary V.

I am in love with my new windows. they're so beautiful I'm going to have to just go ahead and do the whole house . Easy process, start to finish. Very nice guys across the board.

Israel O.

Definitely great service!! I highly recommend this company. Simply because they came & did what they said they were gonna do & the install was fast & professionally done!!

Fran B.

Everyone from sales to install has been top notch. We installed beautiful new impact resistant Pella windows at a very reasonable price. Would highly recommend these guys!

Casey S.

We have nothing but great things to say about Power, Kyle, Brian, and the other members of their teams. They have replaced 2/3 of the windows in our home, and we will definitely be going back to them for the remaining few in the future. The staff we have interacted with have been super courteous of our time and home, and extremely friendly. The install/demo crews have also been very respectful of our home, and work extremely efficiently. We highly recommend Power!