Power Home Remodeling

Becky B.

I'm not one to post negative reviews, because stuff happens and ""oopsies"" should receive grace, and I prefer to be the one to talk about great experiences - people don't praise as much as they
should.

In this case though, I feel the need to warn people. This company is not honest. They aren't even kind for that matter. Due diligence.... Please do yours, as I made a mistake, and didn't. I regret every penny I gave them.

J M.

Low pressure sales approach sounds easy but when every factor accommodates the business, customer satisfaction cannot be guaranteed. Not hanging out at Sam's Club, reps are knocking on doors in No Solicitation neighborhoods. My sign is posted clearly as it is at the neighborhood entry. I compromised my appointments to listen to the 'free offer' that took 20 minutes in 90+ degree sun, interrupting plans I committed to when planning my schedule a week earlier. Respect residents' request to work in peace; be considerate of obvious preference to focus without interruption.

Happy G.

The customer service experience throughout was excellent. The attention to detail and education I received made me feel confident that I chose the right company to install the windows in our home. Mason, Steven, and Shane were very professional throughout all the obstacles encountered during the install process.

Amber J.

Had a great experience with Zach through the window consultation process. he was thorough, professional and a true trusted resource through our decisions based on our budget. we ended up going with 2 windows on the front that had the most damage based on his assessment and a smaller window he worked through the numbers that fit a comfortable budget for us to finance month to month. we got a prompt call around our estimated implementation date to schedule a day and time that worked for us. Trevor and Austin who installed our windows were very friendly and made me feel safe being home alone during the install. quick and easy install and cleanup within 3 hours for 3 windows. worth the investment so far based on having zero complaints with the plethora of engagements we've had across the company. 5/5 recommend.

Ruth B.

Fantastic experience from start to finish. Everyone I interacted with was completely professional and easy to work with. First they had a canvasser in the neighborhood, who set up a meeting for later on when we (my husband and I were both home). They called to confirm the appointment. The sales pitch was rather long and made longer due to my kids running around). However it was an entire tutorial on the product, (very high quality), entire home window inspection, with a super awesome lady who was very patient and easy to talk to, and also explained everything including the quote in great detail. It's a lot of money, but worth every cent. We decided to do an immediate 2 windows, and although we had been set up for a later installation date, the windows came in sooner and the install happened 20 days earlier than expected. The scheduling was easy, and when the installers arrived, they were great. Their team leader was even quiet initially (a baby was still sleeping at first), professional, and everything went very smoothly. I asked them a few questions, and they had great customer service. With the new windows installed, it is quiet and cool. You see the sun, but don't feel it. We are pleased. I would definitely recommend this company and it's product. I'd like to completely replace all our other windows with this company.

Tim R.

Great responsiveness and attention to detail from start to finish. All team members cared about my project and my satisfaction.

Tom W.

I normally would turn away someone knocking on my door trying to sell me something, or even make an appointment to have them come by later and cancel the appointment to be rid of them, but the low pressure presence and friendliness of the visitor made me keep this date. The salesman was friendly, informative, and responsive to our questions concerning quality, cost, and was able to get us set up with an affordable option that that same night that we were able to get installed in short order, leaving our home clean, brighter, and cooler in the bright Florida sun. From start to finish they went out of their way to get the job done right.

Renie R.

First I'll saying the reason for the 2 stars and not less is because the window installation crew has done a wonderful job and showed up. Now the next part is why the LOW rating.

We signed a contract with them to install the radiant barrier and all new windows. 2x they failed (CREW FOR THE RADIANT BARRIER). 2x they NEVER SHOWED UP(CREW FOR THE RADIANTBARRIER). 2x power remodeling head quarters had no idea where their crews were. 2x I had to rearrange my plans and they conveniently had car troubles BOTH TIMES. I call BS. Don't say your going to be somewhere if you know darn well you don't want to go. Im going to say don't even think about using this incompetent company if they attempt to sell you the radiant barrier.... the crew they use is completely unreliable will lie just cause they are lazy and power remodeling will ONLY say SORRY. When your spend thousands of dollars you expect a certain level of trust. In which they don't have my trust I don't trust them to walk my dog or take out my trash Completely unacceptable!!!!!!!!! I am an over the road truck driver so my time home is extremely valuable as I dont get home often AT ALL ( 1 week for every3 months I'm gone). So to not show up 2x I'm over being appalled or even disgusted. You had 3 months to train a LOCAL crew to be able to do this. So yes power home remodeling is responsible for their crews bad and the negligence for lack of professionalism.

The window installation crew is very prompt and friendly. They were seriously awesome. So I can not knock them as they are also a subcontractor crew. I will hold Power home remodeling fully responsible.

Allison B. C.

Do not let these people in your home.
Someone came to my door offering ""a free window estimate"" we were considering replacing 3 of our front windows.
They are super invasive. Both the guy who orig offered the estimate started probing for personal questions. Who lives here? Do you have kids? What other construction have you done.
Then the 2nd guy that came out to measure just went on and on asking excessive personal questions and explaining in far too much detail the process of window is to be replaced. I felt like I was being interviewed not the other way around.
When we finally shut him down (After 40 mins!!!) and just straight asked for the quote he pulled up Google and showed us window average cost from on google.
No written quote was offered, no showing of types of windows. Also we have a high risk family member so when booked the appointment we stressed that they needed to wear a mask and social distance. His mask was falling off his face for most of the conversation and proceeded to look around our house to see what we had. He wasn't just looking at windows either.
He was more worried about our personal business. My husband got very angry because of the mask etiquette. We were so agitated at the meeting we just had to end it. Don't let these people in your house.

Kolleen M.

The window installation was wonderful and went smoothly, but working with the company Power was horrible. Project management was horrible. There was no communication at all. When I called with questions, they never responded.
After installation, they said they set up the inspection, but they never showed. When I called many times to follow up, no response. I called and left countless voicemails to see what to do and they never answered my calls. We are now 3 months after installation with still no inspection.
They installed and never talked again.
USE A DIFFERENT COMPANY.