Planchon Roofing

Dave S.

We just had planchon do a tearoff and complete reroof on our home.what a pleasure it was to work with Damon and his crew.they were fast and efficient..end product was nothing short of perfect..I highly recommend them for any roofing needed.quality work..plus they gave us a better price than any company..

v r.

Four calls, 2 missed appointments later, no estimator. 1st appointment had a follow up call the following week explaining that someone called out or we wouldn't have rescheduled. This time not even a call. I don't understand how companies think this is ok. Don't make appointments you can't keep or cancel them in an appropriate time frame if there truly is an emergency.
Update:
Someone made it to our next appointment and was very nice and helpful. Thank you.

Stanly P.

I scheduled an appointment to have this company come to my home for an estimate. We set up a time (about 2 weeks out) that worked for both of us. They said they would come by between 9am and 4pm...yes, you read that correctly...a 7 hour window. I had to take the day off work to make sure I was around when they arrived. They never showed up. And what's worse is they didn't even call to say they weren't coming. I would never recommend a company that thinks it's ok to do this to someone.

Ericka H.

Called them about a repair I needed to have done. Waited 2 weeks for them to come out and review the job for estimate. After I get the estimate, it looks good and I sign it and send it back to them and requested timing options for the repair. I have sent them several emails and have left countless voicemail messages with their answering service and have never gotten a call back.....SERIOUSLY?
If you weren't interested in doing the repair you should have said so. I guess since it wasn't a new roof they just couldn't be bothered.

I only called because my Mom recommended them.

Sheila S.

Damon Planchon sent someone out to put our spark arrestor back up after high winds blew it off and it landed in our yard. Thank you Damon!

David S.

This firm put a new roof on our house two years ago and it is leaking. I have called and left messages but no one responds. I just called again for the last and final time. They might have good prices but they obviously do not follow up if there is an issue..BEWARE!!

Chris N.

We've had Planchon Roofing work on our house twice now, and each time they were just great.

Episode one involved a home we were purchasing, but needed roofing work BEFORE it could be sold to us. The previous owner was required to fix the substructure but not re-roof, and the rains were approaching. Doug came to our rescue before it was even our house, by checking in on the work being done, then covering the open roof with a tarp to protect it from the weather. In the few days it took to complete the sale, he made sure things would end up well for us, then did the re-roof quickly. FANTASTIC.

Episode two involved new shingles and at first, Doug came by just a couple of days after our initial call, checked out the roof, and said there was no need, there might be another year left in the ones we had. Very nice to NOT push for unnecessary work, but we decided to go ahead with it. When we asked if it could be done quickly, Damon entered the picture and said ""How 'bout Monday?"". Again, FANTASTIC. They completed the majority of the work in one day (including LOTS of unexpected roof repair), and when we became angry about a major problem we thought had happened (it hadn't), Damon remained calm, talked it out for us, and was REALLY understanding. He took some phone calls he didn't deserve, and handled them as well as anyone could. Sorry Damon!

The employees were friendly and worked very hard, everyone did great work, the roof looks great at a great price, even the post-work cleanup was flawless. And - though I'm sure they can't always do it - they were so speedy it was, well, FANTASTIC. Thanks again Planchon!

sarah c.

Had our roof repaired. Estimate was on time and the guys we met with very nice and provided us with thorough explanations and information. Work completed within 2 weeks. Very happy with them. Will use again.

Malcolm H.

I would never recommend planchon. As a home owner with little to no roofing skills, I trusted planchon to replace the old gutters on my home; I should have saved my money and left the old ones up. Each time it rains, the gutter nearest my room pours water into the window thanks to the genius who set the slope on said gutter. The corner near the the front of the house pours water onto the walk way. Why? As far as I can tell it must have been the same planchon specialist who set the slope as the back of the house. What a total failure of a job. Do your self a favor, find any other roofer. These guys are hacks!!

Liz T.

Planchon barely gets one star. I have been trying to get these guys in for roof repair for 5 weeks now, and they are unresponsive and disorganized. The two times I've actually spoken to the scheduler, he has promised me that I would get on their schedule, and then they flake. Even if they made it to my house, I wouldn't trust their work given how loosey-goosey they seem. they do not have their act together. Would NOT recommend.