On Shore Roofing Specialists

Larry L.

I had a re-roof completed by OnShore Roofing 10/4/2021. The roof was installed at the height of the pandemic, so from signing the offer, until completion, took 7 months. The cost was approximately $25,000.00.

After the completion of the re-roof, while in the attic space, I noted that the bathroom and dryer vents were no longer properly routed to the vents in the roof. When I contacted Onshore Roofing, they claimed not to have damaged any venting. I hired Dryer Vent Maintenance to repair the damaged venting at a cost of $700.00.

In April 2021, I noted that the pointing in the Ridge Caps was developing cracks. As the cracks appeared to worsen, I contacted Onshore Roofing 5/13/2022, asking them to inspect the cracking in the pointing and repair the cracks under warranty. This began nearly 20 emails between Onshore Roofing and me, attempting to get someone to inspect the cracks. During this period, Onshore Roofing claimed their repair/warranty crew was unavailable, due to sicknesses in the workplace (flu, COVID, etc.) or other higher priority warranty repairs.

A representative from Onshore Roofing finally inspected my roof on 11/3/2021, although the representative did not talk to me, but simply took pictures and left.

On 11/8/2021, another OnShore Roofing representative stopped by my house. I was able to meet with this representative. I informed him that the other worker took pictures of the roof issues. During our conversation, the supervisor told me that he did not believe the cracks in the pointing were normal.

Another round of communications with Onshore Roofing began (six message over a month), with me continuously asking for plans to fix my roof. Finally, on 12/5/2022, the Office Manager informed me, ""When I spoke to a field supervisor about your work order on Friday he told me that the crack on the ridge is a settlement issue and not warranty. I am going to check with another to see what they say. I'll let you know what I have found out.""

I then requested OnShore Roofing provide me a formal report of their findings. After OnShore Roofing failed to provide an official report of their findings for two weeks, I filed a complaint with The Better Business Bureau (BBB).

The BBB provided Onshore Roofing a copy of my complaint, and we had some communication facilitated by the BBB. OnShore Roofing sent another representative out to my home, and finally, through the BBB process, OnShore Roofing again claimed the cracks in the pointing were due to the home settling and they considered the matter closed.

Our home was built in 1998. The original roof was concrete tile. It is highly unlikely that the cracks in the ridge cap pointing was caused by settling of the home, especially over a five-month period. The color of the pointing, which is supposed to be brick colored to match the tile, instead has a mottled appearance. The cracking and the appearance of the mortar indicate to me that the concrete was not mixed properly, and that caused the cracking in the pointing. Finally, there are no other indications that the house unexpectedly settled, such as cracks in floor tiles, walls, sidewalks, driveways, etc.

I then had the roof inspected by Solace Roofing. The report indicates that the crack in the pointing ""appears to be due to installation."" I had a second Solace Roof representative inspect the cracking, and he also scoffed that the cracks were due to the home settling. When I asked about repairing the roof, by redoing the pointing, he informed me that such a repair would likely cost about as much as reroofing the home.

I would never do business with this company in the future, nor would I ever recommend them to another person.

Bob M.

very disappointing
they installed my roof
it needs to be repaired
been waiting since September
a lot of excuses
no repair

Bob A.

DO NOT WASTE YOUR TIME!!!!

I called to schedule an appointment after being harassed by their team last summer on door to door calls.

I told the girl who answered the phone I wanted a quote for shingle and the two types of metal roofs......she told me she could NOT have her estimator do that.........WHAT?

After laughing because I assumed it was a joke....she told me she was serious........Would you just get a new roof without knowing the prices of your options? When I presented her that question she got angry and hung up......I called back and asked to speak with her supervisor and the woman(?) who answered said she was the owner and DO NOT CALL HERE ANYMORE!!!

So as a service to all those people even considering calling ON SHORE ROOFING......GO SOMEWHERE ELSE!

I will update this with other options for consumers as I find professionals!

Earl A.

I can't tell you about their work yet. I gave them $5,600 deposit over six months ago and every time I call, I'm told ""maybe in the next two weeks"". From what I'm reading, their work won't be much better.

Dale M.

We purchased a home that had a newer roof which was done by Onshore roofing. I reached out to the company about a fire hazard. I thought they may have stood behind their work but they did not. The dryer was suppossed to vent through the roof. The pipe was still there and it was tiled over instead if vented. The new dryer we have kept shutting off because the sensor said vent was restricted. This cost us $500 for their mistake. This should not have been missed but when making a mistake you should own up to it and make it right.

They finally contacted me back. They offered to fix their mistake at my expense. I will not be paying them to correct an issue they caused.

TB B.

After interviewing many local roofing companies and doing a lot of due diligence we decided on OnShore roofing to remove and replace our roof in August 2020. The good and the bad. The good: The new roof looks great. But, here's the bad...they took NO effort in protecting our property, from an employee using gasoline to clean his hands killing an area on the lawn; we will forever to picking up roofing nails from the lawn, from storging all their equipment up against the side on the house causing damage to the Comcast cable switch leading into the house (NO cable/internet service for 5 days) if that's NOT BAD ENOUGH cracking/breaking the concrete driveway by a reckless dump truck driver causing thousands of $$ to repair. We wanted and got our roof replaced...WE didn't want to have to replace our driveway. Why hasn't our property secured?? The owner Joe Kolinoski takes NO responsibility is making any attempt to correct this issue. DID NOT respond to any email or letter addressed to him.
So anyone reading this review..the end result, the roof looks great...BUT just be cautious. On the ""star"" rating I give 3, just because of all the issues and lack of support from the owner.

Douglas L.

Stay Away for your health and peace of mind. By far the worst company I've dealt with in practically 65 years. They are liars, thieves, and the workmanship stinks.
We have had 2 major leaks....so far. They can't be trusted and its cost Us time, money, and heartache. They will give you a sales pitch but watchout. Find any other roofer in the area that you can or sleep in the dog house, you'd be better off.
There is not a positive thing I can say about ONSHORE including the owner who is a total scoundrel. Save your money, DO NOT DO NOT DO NOT listen to their BS...You've been warned.

Margaret T.

I live in a ""zero"" lot community so it's tight between the homes. My neighbor used onshore for replacement of her roof. She waited six months and they finally showed up. They completely tore her roof off and used my property as their dumpster. Tried to speak to them and no one spoke english and boss was somewhere else! Can't believe a company that claims so professional for over 20 years didn't review permit and property lines with its workers. Wouldn't trust them with my property nor should you.

Anthony O.

Hired these guys after Hurricane Irma damaged our roof on Jupiter Island. Ran into many problems with these guys. They damaged many windows with the cement used on the starter row and cap material on a clay tile roof. They damaged the landscaping and knocked down a tree. They carted the tree off with out saying anything, I suppose they were hoping we wouldn't notice. They left surplus tile on the roof and even left new damaged roof tile on the new roof. Their guys used a cement mixer on the grass killing patches of our lawn. Between oil leaks on their trucks and hydraulic fluid all over our brick paved driveway there was no extra charge for that to us. The rear patio and surrounding area had tar smudges all over. Parts of the gable were left with no treatment or flashing and bare wood is showing. That will rot in time. We tried to speak to the owner who knew of the problems but he didn't care enough to do anything about the problems. We still owe a small balance and get regular collection calls while they ignore the damages. We have no choice but to file a compliant with the state. If you use these guys hold a substantial amount for damages they cause. You won't have any luck getting the owner to deal with problems later.

Jennifer M.

We had a very minor leak after Onshore replaced our roof. After the deluge of springtime rain this year, the minor leak has grown significantly. When my husband called back in May, the woman explained that they were ""slammed"" due to the recent weather but that she would have an inspector out as soon as they could manage.
My husband waited a month before calling them back to see if we had been lost in the shuffle so to speak. He dealt with a different woman who assured him that she had our information on her desk & that she would get ahold of the inspector & get back to us. He's called a couple times since & still nothing. I would not recommend anyone use this company as they are unreliable.