Ohana Construction

Mark H.

Ohana construction was very thorough and did exactly what they said they would do at the price agreed on. I highly recommend Ohana Construction and definitely plan to use them again for upcoming projects.

Lare H.

It was a great experience to have the roof coated...they initially came ahead to inspect the roof and good to go. Appointment was set after deposit of 50% and then came on schedule and paid the balance of 50%
Will keep them in mind for the future...Aloha and Mahalo...Larry Hee

John F.

Great company to deal with. Had a small repair and they took care of it right away. Small charge for service. Plan to use when we re-roof. They said it was still good and maybe in a couple of years. Honest people. Not too many compines would say that.

Naomi R.

Tanden Hayes is the consummate professional and I highly recommend him. He is courteous, efficient, and did a fantastic job of repairing my roof! The heavy rain in early December reminded me that I needed to have my roof repaired. I am so grateful that Tandem came to my rescue - and did so with the skill and expertise of a professional. If you need your roof repaired, call Ohana Construction and ask for Tanden. I can sleep peacefully tonight knowing that my roof is rocking and rolling and ready for any onslaught of rain! Mahalo piha for going above and beyond the call of duty and for putting my mind at ease, Tanden.

Sharon H N.

My dad had Ohana Construction replace the roof of his house in 2018. Three years later, Dave Pozzi continues to respond promptly whenever we call him to follow up on roof-related issues, whether they pertain to the original work performed by Ohana or to new matters. -- That's true service!!!

Justin C.

1. Ohana did not notify me that they couldn't start on our agreed upon time. They only told me when I called them the day before they were scheduled to start to let them know my PV was removed and everything was ready for them.
2. I already had PV removed by separate company, after the Ohana PM confirmed the start date a week before. I then took the week off of work, and had tight window before wife's surgery, guests visiting, and me having to leave town. They did not care. They dismissed my schedule as if it didn't matter.
3. So Ohana subbed work out to keep me happy. Not ideal. If I wanted to hire the other roofing company I would have, but Ohana left me with no choice.
4. The roofing sub started a day late. Showed up late and left early most days.
5. The roofing sub also did not let me inspect the subroof once the old roof was removed before they started lying down new underlayment. This was the primary reason I had the old roof removed in the first place.
6. Ohana PM knew that. I had multiple rotten beams and three leaks so suspected there would be other problems beneath. We discussed walking the subroof to assess its condition before new roof would be installed. I was willing to pay for additional repairs as needed.
7. But Roofing sub covered up things I wanted to repair and I wasn't given the chance to inspect the rest. Now, I won't know what else needed repair.
8. Could give multiple examples but not worth it here.
9. Multiple areas that still concern me - including now broken ship lap that I can see in my attic and two depression areas that will likely cause standing water problems.
10. Then, mid-job, the PM1 left for vacation. Good for him. I couldn't. But he did.
11. So PM2 stepped in. He was apologetic and told me the roofing sub would work on Saturday to make up the time, but they did not. More BS.
12. Then the work was subpar. Sloppy finish along vent pipes etc.; they didn't tape or even them off. Looks like a DIY did it.
13. They also spilled and dripped black stuff on multiple parts of brand new roof and flashing. Got it on my new vinyl fence and my stonework too.
14. They did not finish on time forcing me to revise my work and travel schedule.
15. Roofers left cigarette butts and roofing material all over yard and in gutters. I find butts and waste in my yard every time it rains.
16. They also did not replace the insulation on the solar water heater pipes. Sloppy reinstall too. Pieces of old roof stuck to it, etc.
17. Rescheduled guy (Chuckie) showed up as scheduled, on time and did a great job. The one bright spot of the experience. Chuckie deserves credit. He takes pride in his work.
18. They also did not install my bathroom exhaust fans as contracted and as scheduled.
19. We rescheduled this to occur the same day as Chuckie and then that guy (Electrician 1) did not have correct connection pieces so had to reschedule again despite confirming date two weeks in advance and me again having to take day off. He said he wasn't provided photos or info in advance. Again my schedule was ignored.
20. I wasted dozens of hours. Had to cancel and reschedule other things repeatedly.
21. I wasted vacation time and impacted family guest visits.
22. In the end, I didn't get what I wanted yet they hit me with a $5k change order with the final bill, which they've since reduced recognizing they overcharged.
23. I have not been more frustrated with a construction job and I'm in the business.
24. Overall disappointment.

Mabel W.

Still no response back or fix for the gutter they damaged. Winder what would happen if my roof ever needed repairs. They would probably not respond to me then either at this rate. So I guess whatever warranty and claims they put on the contract is worthless based off if my experience. So disappointing because they started off great. Maybe that's their tactic with getting customers and winning work. Well if they continue to run the business in this manner, I don't think they would have returning customers or referrals. I was going to refer them to my friends and family but not any more..

Chii H.

terrible work in my experience ever before.
I don't think they are professional.
I got disappointed.

Pat C.

Javier went above and beyond to help make our experience great. He was always available anytime we needed him and was there to answer any questions we had.

Irma C.

Ohana Construction was recommended by our neighbor and they are very helpful in processing the paperwork for the insurance company and coordinating with the solar company. Workers are friendly and they did a wonderful job with the roofing. Will gladly recommend Ohana Construction to friends and family.