Northpoint Roofing Systems

Amarachi O.

Not trustworthy. Had more issues and they needed to come out several times after supposedly completed job. Left debris and nails all over my property

Joe W.

Northpoint was great from start to finish. Jason Tanner, who organized everything for us (everything!) was a pleasure to work with, great attitude, knowledgeable, professional & very helpful. Scheduling the work was quick and easy and the job, overseen by project manager Tito who did a wonderful job, was completed in one day with perfect results and leaving everything spotless.

Darlene P.

Shady outfit...like other reviews our neighborhood has a no solicitation policy, doesn't stop this company. I had this company as well as several other come out in Sept 2021 to quote a roof repair. They suggested the drone flyover which I agreed to and then reported that we had hail damage. No other company indicated that I had hail damage. Northpoint had no interest in making a repair and quoted me 3X what it should cost for a roof replacement. Needless to say I had another company make the repair and have had no problems since 2021. Fast forward to 2023, another Northpoint solicitor knocking on doors in a our neighborhood and has the nerve to tell multiple neighbors that they are doing work on our house - specially used our name! I have not talked to this company since 2021. If they will lie about things like that before they sell the job, what else will they lie about?!

Leah W.

From Paul to Tyler, my experience with this company was excellent. I was highly impressed with the skilled crew! Thank you for getting me a great price and roof!

Scott M.

A North Point guy knocks on the door one day, says they're replacing a hail-damaged roof in the neighborhood and asks if I want an evaluation of my roof. I've got nothing to lose so I agree. They bring a drone out that photographs the roof and maps hail damage. The photos clearly show hail damage so I submit a claim to Farmer's. Their adjustor comes out, takes a look and denies the claim. What now?

I got no response for my question from the North Point salesman so I blistered them with a bad Yelp review (subsequently taken down due to the positive response from North Point shortly afterward). One of the owners of the company, Keith, asked if we could talk, so I sent him my phone number.

He called and explained the entire process. He suggested that I ask Farmer's for a second opinion. This time, Farmer's says, yeah, hail damage, new roof. Great guidance from Keith.

From there things went very smoothly. Once we'd settled on the terms of the contract, they went to work within a few days. They completed the tear-off and new roof installation in one day! They also upgraded my roofing tiles at no cost.

They did a nice, professional job. The roof looks great now! This was a very pleasant experience after the initial hiccup. I definitely recommend North Point Roofing!

Peggy H.

One of the most professional companies that I have ever dealt with. After surveying my roof, by drone, Jameson contacted me to explain their findings. I needed a roof replacement due to hail. From start to finish, Jameson went up and beyond. He was quick to reply to any of my questions or concerns, even after the job was complete and others, also very professional, took over. The new roof was replaced in a day, and the cleanup left my yard looking as before the job began. They helped get my insurance claim settled satisfactorily, and best of all, wanted no money up front.

Bob S.

Same experience as other yelpers. Salesman goes door-to-door throughout our Roswell neighborhood, offering free roof inspections. Unclear whether such solicitations are allowed by law, whether firm has Contractor's license, Roswell business license, or liability insurance. Non of this info was offered. Seems fishy to me. Other yelp reviews make me glad I stayed away.

Dylan G.

Our neighborhood has a strict no soliciting policy. When we came home from running errands today, this salesperson from Northpoint was standing next to our driveway waiting for us to exit our vehicle. We stayed inside the car for minutes because we didn't want to talk to any solicitors, as is the neighborhood policy. We went into our home after he left.

Once we got inside our home he returned and came to the door to solicit. We informed him that there was a strict no soliciting policy and that nobody in our neighborhood wants solicitors. He insisted three times that he had a permit to solicit. We informed him that our neighbors and HOA do not want it. He kept insisting that he was permitted and that is odd, because anyone who has a license to solicit door to door in our county would also know that the rule is that you must wear a visible badge indicating your status as a licensed door to door salesperson. The picture shows this was not the case.

This matter aside, it is important to note that just because you have the *legal* right to do something, courtesy, respect, and professionalism are important too. When someone avoids you and when someone says repeatedly that soliciting is unwelcome and that you are unwelcome, that should be it. End of story. But I am writing this review here to let people know that Northpoint was disrespectful to my household and neighbors and that we won't do business with this company and we want everyone to avoid companies like Northpoint that disrespect neighbors in this way.

I would add, finally, that we don't want Northpoint to continue this improper and discourteous door-to-door selling. If the neighborhood says no soliciting, that should be enough. If the customer who answers the door says no soliciting, that should be your signal to say goodbye and be respectful. And if you hold an official license to solicit, and you don't care about people's preferences, at the very least abide by the regulations and wear the door to door sales badge that is required.

Brien K.

Great experience working with Justin Tanner very professional knows the business. Tito did a great job with his hard working crew. Very pleased with the service all the way around

Jeff M.

Paul Curtain our salesman was top notch as was the roofing project completed by NPRS.