Northpoint Roofing Systems

Benjamin K.

Spam text solicitations. Not surprised at the negative reviews about quality and annoying practices including aggressive door to door hassling.

Congratulations on guaranteeing you will never get my business.

Lori M.

BEWARE!!! I learned the hard way. This was a miserable experience. They have had to come out several times and left their own tools in my yard. Nails everywhere. The installers tore my canopy which they moved without permission and never bolted it back. Broke my grill and left it leaning against my house and didn't say anything. The vent on the water heater was left unattached. I noticed this about 3 weeks after installation. Gutters and yard were FULL of nails and debris. They left a hump in my roof they later had to come out and repair. They did replace my grill but I am still waiting for reimbursement on my canopy. (6 months later) The supervisor does not stay throughout the install. They leave and there is no one there that speaks english. They try to upcharge your insurance company for coming out and taking off ""do it yourself"" gutter guards. It takes 15 minutes to take off and put on these guards, but yet they charge $700 for this ""service"" I should have went with the insurance companies suggestion and used EAGLE ROOFING. NORTHPOINT ROOFING SYSTEMS is not worth the trouble. If you want to clean up after your roofing job yourself and if you want your property moved and broken and want a lot of headaches MONTHS AFTER THE INSTALL then NORTHPOINT ROOFING SYSTEMS is the one for you!!!

Daryl S.

I could not be happier with Northpoint Roofing Systems! I used them based on a referral from a nieghbor that also had a great experience, and after doing my own research, I called Northpoint for an estimate. Lauren Harris reached out the next day and was AWESOME as our sales rep. She was always available to help, had great input and helped the insurance process go right on through. The day of the install, our Project Manager Matthew Managan was equally as great. He reached out the day before and he and the crew were on time. Install was fast and professional and the clean-up was spotless. For such a big job, this was as easy as it could be... Northpoint is the way to go, ask for Lauren and Matthew for sure!

Amarachi O.

Not trustworthy. Had more issues and they needed to come out several times after supposedly completed job. Left debris and nails all over my property

Joe W.

Northpoint was great from start to finish. Jason Tanner, who organized everything for us (everything!) was a pleasure to work with, great attitude, knowledgeable, professional & very helpful. Scheduling the work was quick and easy and the job, overseen by project manager Tito who did a wonderful job, was completed in one day with perfect results and leaving everything spotless.

Darlene P.

Shady outfit...like other reviews our neighborhood has a no solicitation policy, doesn't stop this company. I had this company as well as several other come out in Sept 2021 to quote a roof repair. They suggested the drone flyover which I agreed to and then reported that we had hail damage. No other company indicated that I had hail damage. Northpoint had no interest in making a repair and quoted me 3X what it should cost for a roof replacement. Needless to say I had another company make the repair and have had no problems since 2021. Fast forward to 2023, another Northpoint solicitor knocking on doors in a our neighborhood and has the nerve to tell multiple neighbors that they are doing work on our house - specially used our name! I have not talked to this company since 2021. If they will lie about things like that before they sell the job, what else will they lie about?!

Leah W.

From Paul to Tyler, my experience with this company was excellent. I was highly impressed with the skilled crew! Thank you for getting me a great price and roof!

Scott M.

A North Point guy knocks on the door one day, says they're replacing a hail-damaged roof in the neighborhood and asks if I want an evaluation of my roof. I've got nothing to lose so I agree. They bring a drone out that photographs the roof and maps hail damage. The photos clearly show hail damage so I submit a claim to Farmer's. Their adjustor comes out, takes a look and denies the claim. What now?

I got no response for my question from the North Point salesman so I blistered them with a bad Yelp review (subsequently taken down due to the positive response from North Point shortly afterward). One of the owners of the company, Keith, asked if we could talk, so I sent him my phone number.

He called and explained the entire process. He suggested that I ask Farmer's for a second opinion. This time, Farmer's says, yeah, hail damage, new roof. Great guidance from Keith.

From there things went very smoothly. Once we'd settled on the terms of the contract, they went to work within a few days. They completed the tear-off and new roof installation in one day! They also upgraded my roofing tiles at no cost.

They did a nice, professional job. The roof looks great now! This was a very pleasant experience after the initial hiccup. I definitely recommend North Point Roofing!

Peggy H.

One of the most professional companies that I have ever dealt with. After surveying my roof, by drone, Jameson contacted me to explain their findings. I needed a roof replacement due to hail. From start to finish, Jameson went up and beyond. He was quick to reply to any of my questions or concerns, even after the job was complete and others, also very professional, took over. The new roof was replaced in a day, and the cleanup left my yard looking as before the job began. They helped get my insurance claim settled satisfactorily, and best of all, wanted no money up front.

Bob S.

Same experience as other yelpers. Salesman goes door-to-door throughout our Roswell neighborhood, offering free roof inspections. Unclear whether such solicitations are allowed by law, whether firm has Contractor's license, Roswell business license, or liability insurance. Non of this info was offered. Seems fishy to me. Other yelp reviews make me glad I stayed away.