My Way Roofing

Hac

We hired the same roofing company for repairs both last year and this year, but unfortunately, the roof is still leaking. Because of this, we contacted the company again, and a representative named Sean came to inspect the situation.

However, he did not listen carefully to our concerns until the end. Instead, he focused on pushing his own viewpoint and rushing us into a contract. Although he promised to send both an estimate and documentation explaining what had gone wrong with the previous repair, he only sent the estimate.

Furthermore, he stated that he would only provide documentation about the previous repair issues after we signed the contract, which struck us as untrustworthy. He also said things like, ""If you sign now, I might be able to talk to my supervisor and get you a discount,"" implying that he wanted to help us. But in reality, he seemed impatient and more focused on his own interests than on genuinely assisting us. He did not make a sincere effort to understand our position or situation, and his approach did not reflect the kind of respectful, consumer-centered service we were hoping for.

The estimate he provided was also extremely expensive. No matter how good a company's reviews might be, based on our actual experience, we believe it would be better not to enter into a contract with this company.

Francisco A.

Mike and his team was amazing
I had a leak from my roof and now after they fixed it i don't have any leaks. Very professional and efficient. They made sure everything was taken care of, i looked at several companies and My Way Roofing is by far the best. I recommend this company to anyone looking for an honest professional company. The quality of their work is great. I honestly could not be any happier with the way everything came out. You get value for your money . This is a well ran company and you can tell by the staff that they value their work and they have a client first approach. They took their time explaining everything to me and answered all my questions, they were very patient and respectful.
Thank you very much once again for the amazing work. I am very satisfied .

Eric W.

I feel incredibly fortunate to have found My Way Roofing to replace my 40-year-old roof. From the very beginning, May Kedar was professional, responsive, and easy to work with. The pricing was fair, and the communication throughout the entire process was outstanding.

Zvi and Lia were also a pleasure to deal with--always quick to respond to any questions I had. The entire crew was fantastic, completing the replacement of my 3,000 sq ft shingle roof in just 2 1/2 working days.

It's rare to find a roofing company that combines such excellent communication with remarkable efficiency. I highly recommend My Way Roofing to anyone in need of a roof replacement.

Diego A.

This is my honest review.

Steven, the sales representative, was great--very helpful and professional. However, I was disappointed that the 20% off coupon advertised on Yelp was not honored.

There was a clear lack of communication between the company and the crew regarding the scope of work. On the first day, the crew arrived and asked me what needed to be done, despite the fact that I had already discussed all the details with Steven. At one point, they nearly left 100 square feet of the old roof untouched when it was supposed to be replaced. Fortunately, we caught the mistake in time and had to call Steven to resolve the issue. Additionally, they attempted to install the wrong plywood instead of the insulated plywood we had specifically requested. Luckily, we noticed just before installation and had to ask them to bring the correct material, which delayed the project by about four hours.

The crew worked efficiently, but I noticed some carelessness with private property. Instead of using a ladder, they sometimes jumped onto the roof using the fence, and there was some minor damage caused to some of my plants and a garden light. They also started working at 7:30 AM and were quite loud, though they did respect our request to keep the music off.

There were also a few issues with the installation. Some existing shingles sustained small rips where the old roof merged with the new one. The drip edge that was installed didn't match the color of the existing one and wasn't aligned against the fascia in the same manner. Additionally, the plywood extended slightly past the border, preventing the drip edge from sitting flush against the fascia.

To his credit, Steven took responsibility for some of these issues. He offered to deduct the cost of the damaged garden light from the total, and when I mentioned that I had purchased paint to try and match the drip edge color, he reimbursed me the $55 for it. I just wish they would have installed the right color from the beginning.

That being said, the pricing was competitive compared to other companies, so overall, I'm still satisfied with the value of the service. However, better communication and attention to detail would have made for a much smoother experience.

Beatriz N.

Hired My Way Roofing with the help of Kobi the sales agent. I will update honest review once roofing service is completed.

Ali M.

Izie. met me on time went on my roof. measured the area correctly. gave me couple of options. booked the job according to my schedule. oversaw the job. corrected what needed to be corrected.

Michael S.

The whole process was very smooth and easy. From the initial inspection and quote to reviewing the contract and proceeding with the work everything was smooth sailing. Highly recommended.

Jaimie R.

There is something very satisfying about hearing the rain fall on your brand new roof. Knowing that the roof was installed properly and with care is so important when making this huge investment in your property. We are very happy with our decision to select My Way Roofing from all the vendors we met with. Daniel and Sergio were a pleasure to work with, both very communicative throughout the project. They set clear and realistic expectations and completed the job within the estimated time frame. They followed up on all pending items, and a couple of weeks later, we received our manufacturer roof warranty. Soup to nuts service that I highly recommend. Thank you My Way Roofing!

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Mike from my way roofing did an amazing job with his crew.
Me and my husband decided to replace the whole roof.
The best decision we did is to work with Mike from my way roofing.

Cindi R.

Excellent communication with Daniel. Beautiful job on the roof and all inspections passed. I would definitely recommend this company.