Mr. Roofing

Albert L.

What should I say about Mr Roofing? I gave a 3 stars based on the friendliness. I've been working with the representative from the very beginning. It took me about 3 weeks to get project quote. I finally got the quote after several correspondences. When I finally got the email project breakdown quote, I can't open the quote on the link provided. I was quoted range from $6500-$11k depending on the roof conditions
I didn't hire the company.

Mark O.

Seriously flaky. I made an appointment with them, they came out to inspect everything and received all of the info they needed for an estimate. I was going to go with a complete re-roofing, as well as a large SunPower system with dual batteries. I called and texted the employee after over a week of hearing nothing. The week after that, they texted me and promised the estimate for the next day. It's been over a week again. Thanks for wasting my time.

Torbie P.

The atmospheric river storm of last winter wreaked havoc on roofs all over the Bay Area, and if yours was one of them, you may remember how difficult it was to find a roofer to do repair or even just for an estimate. My garage was leaking pretty bad, but my list of local roofing companies diminished equally dismally, whether by exorbitant estimates, by ""we're not taking any new clients for 6 months,"" by ridiculously brief, sketchy, muddled ""contracts,"" or by no response to any of my numerous enquiries.
Finally (and fortunately!), taking the suggestion of an acquaintance of mine who told me about what a great job Mr. Roofing had done on her roof, I contacted their office in SSF. Within the week, Mitchel came out to assess the situation and discuss what my best options would be. I was impressed not only by his knowledge and experience in the trade but also by his no-pressure style and kind demeanor. It didn't take me long to figure out the scope of the project I wanted done, and within that week (as promised) Mitchel emailed me the written proposal + contract--very detailed and very clear; and in response to the few ""what if"" questions I did have, Mitchel took the time to answer promptly and clearly. And because the soonest they could book the dates for the labor was about 8 weeks (short, considering how booked all good roofers were) down the line, they tarped the specific spot under the front tile where the worst of the leak was entering for a temporary stopgap (at no extra charge) just in case we were to get any rain in the interim. They were actually able to start a week before their original estimate, always checking with me to confirm whether their schedule was still convenient.
All of this well-informed attention and prompt response convinced me, even before the work was started, that Mr. Roofing was the top candidate for the job.
Fast forward to the week or so of the actual job: Everything turned out great--I can't imagine a more skilled, prompt, communicative, friendly, thorough crew! The workers always kept in touch with me about what the plans for each workday would be and about what had been done by the end of the day; they supplied me with plenty of photos so that I could see the progress myself; the few changes we made along the way were always completely understood and cleared by me; the workers were ultra-careful and meticulous about their work and their cleaning up at the end of the day; they went beyond the call of duty with touch-up finishing details; the front desk was always helpful with scheduling and critical details like scaffolding dates and final permit sign-off--not to mention the quality of the materials (with a significant guarantee) and the work put into the roof surfacing itself. Oh, and the icing on the cake is that Mr. Roofing also specializes in solar roofing panels and installation, should my current system ever need an upgrade.
Kudos to the Mr. Roofing team who were so great about ""making everything right"" with the whole job--I recommend Mr. Roofing without hesitation and am confident that they will be a great choice for you, too, should you ever need roof repairs or replacement.
Torbie Phillips
San Francisco

Km M.

Excellent job. The workers were very respectful, kind, hardworking, on time and they cleaned up each night too. Shout outs to Juan, Eduardo, Daniel and of course Carlos the owner. He hires the nicest people. A big shout out to the whole team too. There was a problem with the contract where they were only supposed to do part of the tile roof yet I thought the whole thing was to be done so when the work crew came to my house I told them they were doing the entire tile roof which is what I had wanted in the first place and thought thats what I signed up for. They had almost completed everything when it was noticed that the contract was only for a small part. They still completed the roof even though it wasn't in the contract. I'm not the type of person to not pay for a service rendered and I did want the entire roof done. The extra money it would cost was not in the budget and I'm a senior living on a fixed income. I had received 3 quotes for the roof back in November and ended up paying in the range of the other two companies but it was still a deep discount. Carlos worked with me and we worked out an arrangement so this works out well for me. Thank you Carlos for being so understanding and thank you to the crew for all the hard work. I recommend you hire this company if you want it done right.

Jeannette M.

Ricardo Molina met with me and my sister before we decided to have the work done. He gave us several options. He spent a lot of time with us. We did not feel pressured. My roof was replaced yesterday.
Osvaldo and his crew did an exceptional job. My sister and I are elderly and Osvaldo and his crew treated us with respect. Osvaldo was very receptive to my questions. The crew were on time and cleaned up every single day. Osvaldo took pictures of the roof before and after and shared them with my sister and me. I highly recommend Mr. Roofing.

Jurgen M.

We decided to go with Mr. Roofing to replace our old and beat up roof. To sum it all up Mitch, Osvaldo and his crew did an outstanding job. They are professional, thorough, and addressed all of our concerns. Highly recommend Mr. Roofing for all your roofing needs!

Jennifer F.

This review is long overdue. Mr. Roofing came to do our roof in late June 2021 and they were fantastic! Thank you Mr. Roofing!

We live in a small apt building in SF and one of the top floor neighbors noticed some wet spots on her ceiling so we suspected some leaking issues on the roof. We're not sure when our roof was installed but it had been well over 12 years at least. We solicited quotes from over 5 roofing companies. The first one actually charged us $600 to come do an inspection and give us a quote, and worse, that $ would not be applied toward the overall cost of the new roof or repair if we hired them.

We ended up choosing Mr. Roofing for several reasons:

1) Their representative, Joe Williamson, was very response, knowledgeable, and extremely patient with all of our questions back and forth from the various neighbors. A couple of the other outfits were very nice too and initially responded well, but after asking more than 2 questions, it would be tough to get them to respond. But not Joe, he would call me right back or email me back, usually within a couple of hours. I remember one time we had a question that was asked after hours on a Friday and we didn't expect for him to answer us until the following Monday, but he actually got back to me that night answering as much as he could and explaining that he would need to get back to me for the rest on Monday after confirming some info. We never ever felt ignored by Joe.

2) Options! 4 out of the 5 quotes adamantly told us we needed a full roof replacement, even though some of them admitted that our roof was in great shape given it's age. It was like pulling teeth to get them to offer a repair option. Full roof replacements are crazy money (50-60K!) Joe gave us 3 options. And he was very honest that while he did recommend a full roof replacement given the age of our roof and the warranty included in a full replacement, he also stated that he felt comfortable recommending option 2, which was to do some minor repairs to where they identified the leaks, and then doing a coat of Enduris, a waterproof coating, which offered a warranty of 10-15 years. Joe stated that while our roof was old, it was still in great condition. As such, he feels that there's a middle option that might serve our needs best. He even offered us a 3rd simple repair option for waaaaay less money, but did stress that it would not include a warranty.

3) Information. None of us in the building know much about roofs so we had never heard of Enduris, and only knew a little after googling. Joe was able to give us a lot of information about what silicone/rubber materials were used over the years and what was popular and how things are improving. One of our quotes from another outfit suggested a coat of aluminum paint. Joe explained how that's not a popular choice anymore given what's on the market, that it was outdated. He was even able to educate us on what was best for our type of roof in our type of SF weather. To double check, we also discussed these options with another roofer and a friend of a friend who had done roofing work before and they confirmed that same things. No matter what question we had for Joe, he was happy to answer and if he didn't know, he got back to us after checking with more experienced people in the company.

They were also fairly priced. Frankly, any construction type cost in SF is going to be pricey. So saying they're fairly priced means for SF, not universally fairly priced. But they actually landed in the middle of the 5 quotes we got. After everything, we just felt really confident with Joe and with the company.

Once we signed the contract and agreed to the work, the next person who took over the project was just as responsive as Joe. They stated a date range of when the work would likely take place and they emailed a couple of weeks before the start date. When the start date had to be pushed back by a couple of days, we were notified days in advance. The project manager told us exactly what to expect, how many people were coming, how long they would take, and what they needed from us (access to a water tap). Then the morning of the start date, the project manager called me when they were on their way, they arrived on time, they were in masks, and they quickly got to work. They made sure to haul away an materials and cleaned up our yard and side of any debris. Honestly, you couldn't even tell they were here. All and all, the work took 2 days. And then when they finished, they told me they were done and told me what the follow up would be, what future service would be included (maintenance and cleaning) and how to reach them to do that. They even took pictures of the roof to show me as our roof is hard to access.

We could not be happier with our experience. We highly recommend using Mr. Roofing for any roofing needs!

Brittany B.

We recently moved into our home and knew in advance that we needed a new roof in the very near future. We checked around and got quotes from several companies but as I was walking through the neighborhood, I noticed our neighbor had a sign for ""Mr. Roofing"" in front of his house. So, as I was taking a picture of the sign, my neighbor came out and I explained why I was taking a picture. Then, we had a nice chat about the company and his opinion of the work. He was very pleased and recommended them. So, I gave them a call. We set up an appointment with Mitchel and he was very friendly, detailed & informative about the process. We discussed everything from roofing options, gutters, painting, warranty, etc. My husband and I discussed it and decided that this was the company we wanted to go with. We set up a date and they stayed in contact with us before, during and after the process. We did have some rot on the plywood and they replaced the wood although be aware that lumber prices fluctuate like crazy right now. From start to finish, the job took about a week. The guys were on time, courteous, cleaned up EVERY day, after they were done, and provided their own port-a-potty. We are very happy with the work that was done and the quality of the work. All of the employees were friendly and professional. I highly recommend Mr. Roofing.

greg k.

Had a great experience working with Moises from MC Roofing. He was very communicative, competitive pricing, and great work. From the very beginning for the quote walk, he was honest about the roof life (still had some life), pricing, and thoroughly explained options and possible additional costs once the roof came off. Throughout the work (3 days) we had continual and consistent check-ins and updates.

D B.

We had them replace our skylights and then 2 years later they replaced our roof. They did an excellent job with both projects and were easy to work with.