Mr. Roofing

Alex K.

We hired Mr Roofing in September of last year after looking at multiple contractors and they stood out as the most solid and no nonsense. That turned out to be entirely accurate.

Even when we almost had to reschedule, folks at Mr Roofing were understanding and helpful working with our schedule.

The crew was courteous and professional. Our roof looks fantastic. Overall top notch experience!

Ed B.

Paid deposit on replacement of gutters for our condo building in SF. Schedule was for today and no show. Blamed us for not confirming (this was never asked) will continue review and increase the rating if this gets sorted out.

Follow up. The workers came back the following week Nd did a great job.

Adam D.

Very poor experience with Mr Roofing. Rude customer services and low quality job. Do not hire them for your project. They do care how much money they can get from you. You can read other one star reviews as well, everybody had same problems.

Estimator they sent to me, didn't have enough experience on roofing to explain why I have to renew my roof, when he was talking about type of them, he starts from expensive ones and comes down.

They are pretty busy even if you hire them, they will come to complete the job several months after you sign the contract. That is the another reason their price way higher than other roofers. Because they have enough jobs.

Do Not Hire This Company if you care about your nerve cells.

Elizabeth Y.

I am extremely pleased with the quality of service & work that everyone at Mr. Roofing provided. They have all been wonderful from the initial consult & estimate, through the time I had to wait in queue (during which they did a courtesy patch to help me get through the rainy weather) right on through the entire big job of ripping off my 2 layers of old roof & replacing it with a new one. Everyone at Mr. Roofing is extremely responsive, professional, courteous, expert & nice, too! I highly recommend them! I wish all the companies I worked with delivered at this level & at such a fair price. Special thanks to Mitch, Eloise, Roberto & Carlos for all of their efforts to make a big, scary home repair so painless.

Long V.

A persistent leak even after the first roofing lead to the hunt for a better company to redo and properly correct the problem. After a few quotes, Omar was the most courteous, honest and knowledgeable about my roof issues. The only drawback was the price but after weighing out the benefits, Mr. Roofing was better suited.

Overall the contractors are very friendly. The project manager, Jose, addressed all concerned issues as best he could. The roof looks better than it was or even better. I hope with the recent sunny weather, the seals can have a stronger cure. Thank you for securing the roof at the end of each day to make sure all seams are weatherproof. & Thank you for allowing multiple visits to check on the project's progress and providing a walkthrough of the daily itinerary. The bonus courtesy patch was a definite life saver during the rainy season. I'll definitely refer my friends and family for any future work.

Tsui C.

We are so happy and pleased with everyone at Mr. Roofing. Ricardo, our sales rep, was very responsive, precise, and thorough. Jose and his team are extremely efficient, conscientious, and diligent workers. They replaced both the flat and pitched parts of our roof and they did an excellent job both times - they arrived on time, cleaned everything up, covered the inside of our garage, touched up the paint, and finished the job early!! These guys are professional, reliable, and trustworthy!

Donna S.

I am giving 5 stars even though I don't have the new roof yet. So why so happy? 1) They show up when they say they will. 2) They did a thorough inspection of my roof. That meant the estimate is accurate. Some other places had a series of contingencies that could shift the cost from $2000 to $8000 from the original estimate. It's hard to budget for that kind of difference. 3) Mike explained everything really well without being condescending. It is a relief when dealing with any construction group to be treated like a thinking adult. There was never a sense that they were trying to pressure me or trick me into anything. 4) Even though they cannot fit my roof replacement in their schedule, they had someone come out to seal any places with potential leaks. This will get me through the rains. 5) They respected my decision to hold onto architectural details on my 1876 Victorian. Their job would be easier without them. If it's worth it to me, they are willing to work within those constraints.

Kristina D.

We couldn't be happier with the service we received from Mr. Roofing.

During the recent heavy rains, our house starting leaking in two places. One of the leaks was coming through a flat roof into the room below, the other was dripping down the interior side of a window. We called Mr. Roofing and they sent Roberto and an assistant out the next morning.

Roberto was careful in diagnosing the sources of the leaks, and went above and beyond in walking me (a new homeowner) through what to look for and how to figure out the source of a leak. He and his assistant spent about an hour at our house and sealed up a bunch of spots on the roof as well as the seal around the leaking window. And he assured me that I could call anytime--even in the middle of a storm--if we experienced any more leaking.

We've since had another bout of heavy rain and have stayed completely dry. Not only that, but I'm now a (slightly) more savvy homeowner :)

Chris D.

Work began on time, finished early, and landed within budget. Contract was thorough and fair. Cleanup was immaculate. The crew was friendly and considerate.

I appreciated Mr Roofing's taking the extra step to distribute letters to neighbors giving notice of the work, including the project manager's direct contact information.

I also appreciated how well they prepared us for the experience (ex. explaining that the house will move as your 3000 pound old roof comes off, so consider taking valuable things off the walls). A roof replacement is the biggest project (&/or the first big project) a lot of homeowners will undertake -- the extra time Mr Roofing spends to help clients understand what to expect is an invaluable service.

These guys are so great that they're booked several months out, so don't wait to get on their calendar.

Will Z.

Friendly crew. Feels like a family trying to help you out.

I had a skylight changed with a new one that's triple pane and has solar blinds. The end product was superb, and I can sleep so much better now that the sounds and lights are blocked out at night.

The project took longer than expected but partially it's because my project was very custom (triple pane glass, old asymmetrical lightwell and frame).

It was a joy to work with the group:

Ricardo - Knowledgeable and friendly salesperson who figures out the solution

Eloisa - Keeps the trains running on time from HQ

Jose - Master roofer who can fix and install anything on a roof.