Mitchell Construction, Inc.

Paul H.

This weekend I had to contact Mitchell Construction due to a leak in my roof. They had done the initial installation of the roof for the previous owners of our house, and was so impressed that they honored the warranty from that installation.

I was very impressed that I called him on a Sunday, and he not only answered the phone, but actually came out to inspect and affect repairs that afternoon.

Alan, and his wife, Michelle, were incredibly professional, courteous, efficient, and detailed. I have been in customer service for 27 years, and have high expectations with regards to the level of service I provide to my customers, and for the service that I receive. That said, I was very impressed with the service provided by Alan and Cheryl.

It is so hard to find honest, and competent contractors, and I consider myself so lucky to have found such professionals with this level of integrity and detail.

I intend on singing their praises to anyone I know for their construction needs!

Thank you Alan and Michelle!

Katie T.

Alan and his company are top notch. Excellent customer service, and excellent quality workmanship. They replaced my roof almost 10 years ago, and it's still in fantastic condition, according to my insurance company (USAA) who looked at it after a hail storm last year. Highly recommend Mitchell Construction if you need to replace your roof- I wouldn't go with anyone else these days.

Patricia C.

He was a hoot and really cares about his wife... I like that! Alan and his crew are cut of a different cloth than the other 7 roofing companies I looked into. He is only one of 2 that correctly said I did not need a new roof. He is the only one that bothered to educate me on saving 20% on my homeowners insurance every year by knowing that I had an option to install a class IV rated roof. He won my business hands down. He and his crew's craftsmanship and work quality is 2nd to none in my opinion. And to boot, he was FUN to work with! Thanks Alan, Patricia Clark.

EJ D.

Alan answered his phone after hours last night and said he could be at my house in the morning to look for damage that could be causing a leak. He wasn't sure about getting up there considering the pitch of our roof. He sure scrambled up there and found a hole an caulked it. He was honest, super friendly and knowledgeable. He made sure I knew what to look out for in the future with my roof. I love to keep things local, so I am very happy to find someone to come out to Driftwood from Dripping Springs. He mainly does new roofs, but it was sure nice of him to come out on such short notice and figure out that there was a hole and do a quick fix.

Kay S.

We called this company to come take a look at our rook as we had sustained a couple of small leaks after recent heavy storms. They came out to look at the roof. As it turns out, they don't really do repairs, but just complete roof replacements. They were very honest. Did not try to tell us we needed a new roof just to up-sell us. The person who came out told us the leaks were likely from some flashing that had come up and they took the time to caulk the flashing and the nails and did not charge us for the work. They were very pleasant, professional and helpful. Will keep them in mind for when we do need the entire roof replaced. Thanks guys!

Ronnie P.

Best contractor I have worked with - ever! We were in desperate need of roof repairs after the June wind storms in Drippin'. We were referred to Alan by out neighbor. He came out promptly and inspected our roof. He strapped on his roofing gear and did some emergency repairs, on the spot, to avoid any water damage if it rained. The insurance adjuster had been out a few days before and told me he didn't see a full replacement, but about 1/2 and patch the rest. Long story short, I got Alan in direct contact with my ""desk adjuster"" and after some pictures and key words, I had a complete replacement approved! Key words here are: Honest, Knowledgeable, Prompt, Friendly, Professional, and just great to work with! If you need an honest, professional opinion on a new roof, call Mitchell Construction!

Dr. O.

Promptly responded to my contact over repair to storm damage to roof, came the next day to give me a quote. Quote was reasonable, he found shingles for my 14 year old roof that almost matched the originals (I can't tell the difference), and his crew showed up and completed the repairs the following day in a timely and professional manor.

What can I say but all business should be handled this way.

Sharon L.

This is probably the nicest, kindest, most honest human being in the world. I just spoke to him on the phone and he patiently went over my situation with me (roof repairs needed but quotes from other companies seem higher than they should be) and he recommended a reliable person who could help for a lot less. He wasn't getting anything at all out of it and was seriously the most humane and generous person. I will definitely be calling him if I need anything done!

Sarah H.

Mitchell Construction/Roofing, was extremely responsive and very quick to come out, do an estimate and was very easy to work with. Alan Barber, the owner, clearly works long hard days and has no problem stopping by to do an estimate for a new customer after a long day on another job site. I called several companies who told me it would be 2 to 3 weeks before they would send someone out just for the estimate. Alan Barber, was informative, helpful and made sure every detail before, during and after the job was taken care of in a very efficient amount of time. Alan was clearly interested in making sure I had not only a quality roof installed, but correct features installed. He explained what type of venting our house needed, the type of trim our insurance company was requiring and what my choices were, all within the budget of the estimate. He added venting along the ridge tops and upgraded the plastic vent covers to metal and stayed in budget. The hail had put large holes in the old plastic covers, clearly metal will hold up much better. He explained about the different types of shingles and color choices. Alan worked with our insurance company in a professional and honest manner. I had spoken and gotten a couple of estimates from other roofing companies who either suggested or clearly were going to ""help"" me avoid paying the insurance deductible. Last time I checked, this was called fraud and not anything I was interested in doing.
Before the date for the roof instalation, Alan and his wife Michelle who works with him, came over and did an internal home inspection, explained exactly what he was doing and why. Looking for ceiling cracks, water stains that might indicate roof leaks etc. He also went through a detailed check list of how I needed to prepare my home, my family and pets for the day of the instalation. This was all new to me so having a step by step explanation was very helpful and quite educational. Alan was very patient and considerate of our home, family, pets and yard.
On the day before the job was scheduled, his crew delivered the supplies on time, and with no problems. On he day of the job, his crew showed up on time, finished in one day, cleaned up every piece of garbage and left a beautiful new roof that looked better than I expected.
I would use Mitchell Construction again and highly recommend them.

Anthony R.

Hands down, Mitchell Construction is the best contractor I've ever worked with, period.

From my initial consultation to the final review of the finished work, Alan went above and beyond what I expected and what I had experienced from any other contractor.

Having had bad experiences in the past, I had grown very suspicious of companies over-promising and under-delivering. The amount of fliers I had received after the hail that hit our area was evidence to me that there were a lot of storm chasers out there out for a quick buck. Rather than make a rash decision I'd regret later, I made sure I waited long enough to avoid the fly-by-night companies. I did my research by looking on yelp.com, the better business bureau, recommendations at work, and various company websites. I narrowed it down to two companies and Mitchell won out due to responsiveness and eagerness to do the job right even if it meant not doing the roof at all. During his first visit, Alan was very up front with me about his work, the way the roofing industry operates, and what to expect as a homeowner. I felt like I was working with someone who genuinely cared about my own interests as an individual. At no point in the conversation did I feel as if I was being sold something or being asked to do anything that wasn't within what I needed. We got on the roof together, noted areas that were hit and I learned about what sorts of damage hail can do to a home. Later, we look a look at the attic, where he showed me various hot spots and recommended solutions that fit my particular scenario. I felt so confident in what he was telling me and the way he approached the work, that I decided to go with a lifetime warranty shingle. When the delivery of materials (3rd party company) was a little sloppy, he was quick to call his supplier and demand they call me and apologize. While unexpected and possibly unnecessary, this type of first-class treatment is what you can expect with MItchell. Alan is an outstanding communicator who realizes his business depends on reputation. He is determined to do a great job and takes pride in what he does. I wouldn't hesitate to hire them for roofing, general contracting, or any other service I need. I wish more contractors worked by his code of conduct. And, after looking at my neighbor's roofing jobs I can now identify what types of things they had (or didn't have) done, which has empowered me as a consumer. How many contractors do you know that would go that extra mile?