MEC Builds

Connie S.

Not careful or respectful of propert, lawn, landscape, plants, occupants, poor communication. Work fast but make a mess, trample plants and property with no regard for your things. Hopefully they clean up. But at this point, it doesn't matter. Only care about getting it done fast. Huge crew, overwhelming. If you get proof done I recommend you leave for a couple days. Remove all belongings from deck and around home. Cover your self. They did not cover most things. Threw stuff everywhere. What a mess. Even blocked both exits. Hazardous construction site.

Alisha S.

Only taking the time to submit this review because the company's responses to a previous review (that they solicited through a third party company) are not only laughable but FALSE. They then blocked me on Facebook after submitting a review - this business fails to take ownership of their mistakes which screams bad business practice. Truly cannot believe every step they've taken to silence my feedback and avoid taking the positive road on customer service - they never asked me what could be done to make it right, never functioned with a truly apologetic approach, just continued avoiding their ownership for charging me twice (yes, overdrafted my debit account 20k+).

I DO NOT recommend working with MEC Builds. It was a nightmare from start to finish. It was difficult to get on their schedule even though for months I was asking for a date (didn't get one until months later), I randomly got an email saying the color needed to be picked that week (even though my husband was actively on a fire and the timing was not right, especially since we didn't even have a date for the build), the financing was terrible (so we ended up paying in cash), the team left a ton of trash on the property that ended up making my dog sick (and I was cleaning up nails, plastic, roof shingles etc. for days) and then they charged my card for the full project (25k) after the job had been paid IN FULL, IN CASH weeks before.

I could have gotten over all of this if they actually functioned with ownership, accountability and kindness over their mistakes... instead they opted to be condescending throughout the process of begging for my money back (after being out 50k for a roof that was paid in full in cash) and then responding to my review saying they did all they could and somehow I was at fault for the double overcharge? Laughable. You guys have a major attitude problem through and through. Take ownership of your misses and you'll be way better off - DO NOT RECOMMEND. RUN.

Pete S.

I hired MEC Builds to install a new roof for my Grass Valley home.
Matt Gross and his team deliver first rate customer service and attention to detail.

I have a the highest respect for the expertise and professionalism I experienced with MEC Builds.
I highly recommend their services.

JD M.

The professionalism of this whole operation was so appreciated by our family. This big job could have been very taxing and difficult for us, but everything, from estimate, selection of materials, communication, quality of the crew, the installation, and final clean up was smoothly done and stress free.
The MEC Builds team gave us our roof on time, under budget. The best contractors we have worked with up here in over 23 years.

Aline S.

Unbelievably unprofessional
Terrible communication
And disrespectful in promising things they could not meet

Keile S.

Said they would come Wednesday before end of day no matter what. then flaked out and said they would come Friday before noon for sure.. that never happened. Don't waste your time on this unprofessional place. Horrible experience on several different attempts. Lack of communication and undependable.

Linda T.

Our neighbors had their roof replaced and we are so impressed with the quality of the work and the staff. They were a pleasure to watch and respectful of us. Beautiful work! We will call you for our next roof!

Connie S.

If you need a new roof, my husband and I highly recommend MEC Builds. They just finished replacing ours, and we are thrilled with what they did and how they did it. Matthew (a co-owner) came within a couple days of our call to check out the project. He got the estimate to us the same day. (Not all of the others we called for an estimate were able to do that.) He also came back a second time without delay to answer questions we had. After choosing MEC Builds, we went to their Grass Valley office and met with Haven (also a co-owner) to pick out the materials and colors. She was wonderful. She is very knowledgeable about the options and the process. She helped us make the perfect selections and prepared us for what to expect. Although they were booked out until April to do the work, they were able to squeeze our smaller job in between some larger ones because we explained that we had some leaks during the last rains. Eight workers got up on top of the house and in two days, the old roof was gone; a check for dry rot was done and repairs made; the new roof was installed; and they did a great clean-up job. There were no sub-contractors. The final cost was less than $100 over the estimate which covered the dry rot repairs. Thank you, Matthew, Haven, Dustin & Crew. Great job

Brenda I.

We recently had our roof and separate garage done with MEC and couldn't be happier. Matt treated me with respect from the very beginning meeting when he came out to give an estimate. (I cannot say the same about how I was treated by some of the other companies and that means a lot to me as a woman.) Haven was our main point of contact during the decision making process of what shingle type/color to go with. She was fast in responding and thorough in answering all our questions. We had to replace the roofs due to our insurance company and Haven made navigating the paperwork etc. that was required seamless and easy as well. The crew took just 2 days to do both roofs and install the domes for 5 sun tunnels and wow did they work hard! And when the job was done Matt was thorough in making sure we were 100% satisfied with the end result. I highly recommend MEC, THANK YOU to Matt, Haven, Dustin and your awesome crew!

J L.

You will not be disappointed with the Crew at MEC Builds!

It's rare these days, to find a company that will give the level
of professionalism & quality of work that the Crew at MEC does.
They stand behind their work, the crew is a pleasure to work with.

If you're looking for a Roofing Contractor don't look any further!

Thank you, to Matthew, Haven & your entire Crew, for taking such
amazing care of us & our home!