Mark Kaufman Roofing

Larry D.

I contacted Mark Kaufman Roofing since it was local and I had hurricane roof damage that would need a complete replacement. A salesman was sent out but he was about 30 minutes late. He was personable but sounded like a used car salesman--all he needed was white shoes. His next visit was scheduled for a day later and he was about 45 minutes late--traffic both times, he said. On his next visit he was only late about 20 minutes and signed up and gave him a deposit check. The following day we were to meet him in Venice to pick out the tile at a local showroom at 3:00 pm. We arrived right on time and he was not there. About 20 minutes later I texted him ""we are here"". No response. We left a little after 4;00 and he was a no show. I called the office sometime later and left a message for them. I told them I wanted my money back and I wanted a member of management or owner to call so I could tell them live about their employee. The next morning he showed up with a company refund check. I thanked him and closed the door. It has been a week since I requested a phone call from someone in management but they have not called me. They lost a $58k roofing job and were not interested enough to contact me. I guess they can read about it here instead.

Rosemary C.

Mark Kaufman recently replaced our tile roof. The roofing crew did a fantastic job. We are very pleased with their professional work, hours of dedicated work, disposal of dumpsters daily, and property clean up. Wish I could say the same for the power washing crew. Horrible! What a mess! Day 4 of us trying to clean up mess they made. MK's solution was to send the power washers back...no thank you!

Andrea D.

Robbie's team just completely our new roof. I would highly recommend this company. They were on time and professional. Our new roof looks great and the cleanup process was perfect. Thank you to Robbie's team for making this an easy process.

Shiloh B.

I would highly recommend NOT USING Mark Kaufman Roofing based on my recent interactions with their sales staff. The sales staff came out to look at my roof and wanted to submit a claim on my behalf for my roof to my insurance agency. I told them I would think about it and they could follow-up with me the following week. The salesman called me back and I returned his call and indicated to him that I decided to have an ""Independant"" adjuster file the claim for me. However, I asked him to submit his bid for my roof to be re-shilgled. He them asked me two questions 1) about price and 2) about warrenty. He asked which was more important to me. I responded and said, both.

At that point he said to me by saying that he would submit the bid to my email address. After a few days I received no bid - so I texted ""Brain"" the salesman and asked him where the bed was that he said he would submit to me. His text response to me - and I quote (Not interested, thanks for the opportunity).

So, if anyone from Mark Kaufman reads these reviews - one has to wonder WTF is that about? Now, I'd say that is VERY UNPROFESSIONAL !! Now, if that is how they do business overall by throwing what I would consider a temper trantrum response by not getting their way - I'm darn glad I didn't decide to use them to start with.

Probably what really got to the sales guy was I had told himn that I had a very competitive bid around 14k. However, the lowest bid in my book is not always the best bid - so Mark Kaufman was still in the running for my business - that is until the salesman sealed my decision not to use them.

Linda D.

Salesman was extremely rude. I told him to leave He was grilling me for information on other contractors and what warranties I had on the house.

Donna L.

Polite and on time. Asked to replace improperly installed tiles.

Ed C.

Dustin and the crew did a great job! highly recommend!

Roger D.

I contacted Mark Kaufman Roofing in North Port, FL for a repair on my roof. The estimator came out and stated ""all of the plywood will need to be replaced."" The estimator emailed a written estimate with cost.
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On the day of the repair the work crew stated they didn't need to replace any plywood. (They also didn't bring any plywood with them). The crew removed the tiles, adhered a new piece of underlayment on top of the existing underlayment, replaced some flashing, and put my tiles back on.
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When I received the bill, the price was the full price of the replace all plywood quote. I contacted the estimator. He stated ""that's odd no plywood was replaced. Regardless if we use 0 sheets or 10 sheets, the price is the same.""
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The wording on the work order stated ""replace any rotten wood as necessary."" That template wording does not negate or relieve the estimator of what he said. I was told the plywood would be replaced. It wasn't.
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Mark Kaufman Roofing uses deceptive business practices. Plus, the owner wanted to over-talk and argue with me on the phone.

Christopher R.

My experience with this company was polite and respectful however, when it came to quality and professionalism, they did not exceed the minimum expectations that I hoped for. My wife and I had a leak in my roof that they repaired, but the final product does not look professionally finished. The supervisor even promised to come out to fix the issue after my complaint, but have failed to do so and it has been at least two weeks.

Sara B.

The best in our area! Family owned and run business. They treat their employees like family. They place a supervisor on site for all new roofs, no other company does this. Best warranties in the area. They are very professional and they stand by their work. If you are looking for a new roof you can't go wrong with this company.