Madera Carports

Bob P.

Sure would be nice if they had a working website. Any business that can't have an operational website makes me wonder about anything else they do.

Lacey C.

Ok - bought the building - plans from engineer twice - can't get Mina - Erica - to return calls - spoke with Adolfo or whoever the manager is - twice - promised he would have the one last paper signed of whomever would be constructing the building ( permit purposes ) -He Lied - we have Not had the paper promised - I'm out 2 grand so far - bring fighting since December 2018. - PRETTY SAD - buyer beware -

Nick C.

Madera Carports seem to be nice. But the company took advantage of an elderly family member. They sold the carport and said they would install and take care of anything required to complete the install. Well, they didn't follow the state law and installed the carport without a permit. We worked with another contractor to get some work done for heath reasons and are unable to obtain any other permits until the carport Madera installed was permitted. The contractor contacted Madera and offered to permit the carport for them and all they needed were the designs, but haven't had any responses and we need the work done for heath reasons and with his age it's vital we do it soon. When we called Madera they said we could buy the design they used for $500.00.

After checking the California State License Board we noticed there have been several complaints for this company and this same reason. We will be filing a formal complaint with the CSLB and showing the Madera contract that states they follow all state and local AHJ laws and rules which is clearly not the case. Since we own a property that cannot have work done thanks to Madera Carports.

Please make sure if you let these people install your carport you demand to see the permit. And do not let them work without one or you'll be in the same boat as us. And if they say you don't need one check with CSLB to make sure because they told us 99% of the time contractors need a permit for work to be completed.

Have a good night.

Laurie O.

We ordered a 34x35 building in December and was told upfront it would take about 10 weeks to fulfill due to high demand. I called the office to follow up with production and was told they were a little behind schedule. If I left a message, I received a timely call back. I appreciated the honesty and we were never promised something that wasn't delivered. Our installation was about 3 weeks later than expected, and the installation crew (who were awesome) showed up on time. The installation was supposed to take 2 days but ended up taking 3, which wasn't a problem for us. Watching the crew install the building was fun. They did an excellent job and cleaned up completely before leaving. The building is a lot sturdier construction for what we thought we would get for the price. It looks beautiful and we love it! We would highly recommend Madera Carports if you are looking for a metal carport or building for a very reasonable price

Deanna O.

I first ordered my carport from a rep for Madera Carports on 10/15/17 and was told delivery would be 2-3 weeks from that date. I was called 2 weeks later and told end of Nov. I was then called and told second week in Dec. I contacted the office and spoke with their manager Meena (not sure if spelling is correct) she explained how busy they were and how she had contacted most of their rep's with correct delivery expectations. I asked if she had contacted mine and was told no because he only sold a couple a month. I called closer to delivery date in Dec. to conform date and was then told the 2nd week in Jan 2018! I was given bogus reasons as to why they were not delivering AGAIN. I told her if they had been honest in the first place about how long it was going to take I would have gone someplace else. She had the nerve after I had already waited 2 1/2 mos that I could go someplace else. I asked if she had contacted my/her rep yet so that he was not quoting the same 2-3 week delivery date and her response was that she was just too busy. I did her job for her and contacted the rep so some other poor sap would not get the run around as I have. I wonder how many other clients they let believe delivery dates will be 2-3 weeks never intending to honor those time frames? In the mean time my poor horses have had no shelter. I would not recommend this company under any circumstance. Their customer service is non existent. I fully intend to also report to BBB.

Wayne S.

salesperson was great but office staff customer service less than great ...did not return phone call messages ...never called to keep me posted on installation dates took 2 months to install..installers were efficient and quick...end product was nice but company needs to improve phone and customer service

Jason S.

Only giving them one star because system won't let me give them anything less. Tried multiple times to get them to come look at my mother's carport, she kewps getting the runaround they evidently didn't put screws in the sum of the fascia. Will not recommend to friends or family.

al b.

Can't speak to their products or workmanship. I can't even get them to return phone messages, send me promised email with all the info about their products and the prices. info which has NOT been unavailable for several weeks on their sorry website. The one time I actually connected with someone at their office she told me it would be a month before the web site was fixed. Duh, the web site host can fix it 5 minutes if you pay your hosting site and server bill. She's also the one who lied to me about sending me the product info in an email. These guys are a joke. And what's the 42 pics of buildings they appear to be claiming as theirs, all submitted by some yelp newbie in San Francisco? This all speaks volumes about their company and it's lack of any business standards. They may have been the go to company once upon a time. No more..

Robert C.

Used to to be an inexpensive way to put up a cover I have used them multiple times. The last time the price seemed a bit high and it was .call around you will find them for almost half of what they quoted. Sorry won't use them again

C P.

The ordering process was very smooth. Armando was very patient in helping me select exactly what we wanted and needed. The installers showed up right on schedule and did an outstanding top notch high quality install. Overall we are more than happy with our service from Madera Carports! We would recommend them highly!