M & R Roofing

Will K.

They did a nice job. Im happy with my new roof

Nina D.

Mark and the gang at M&R were very professional and extremely helpful in helping us replace our roof. Superior service and reliability!

Michelle C.

A employee from M and R Roofing came to our door to see if he could look for possible roof damages in spring 2016 that may be covered through our home owners policy from the recent storms. He did indeed find damages. It wasn't until September when the roof was replaced. While replacing the roof we had several damages to not only our roof but to our property and yard. They did fix the damages to our roof but continually missed appointments to address anything else. As late as December we were still addressing them to fix things. We finally were fed up and mailed them the remainder of the insurance payment. Yesterdays storm though uncovered yet another issue. We reached out to them to look at a leak in our master bedroom. Six-seven hours later a employee showed up and then looked at where the leak was, went on our rook and took pictures of our solar attic fan and proceeded to tell me that the rain was blowing up under the cap and then down in the cap and we needed to pay him $150 to put flashing around the cap. I ask him if they removed and reinstalled the fan when they put the new roof on, he said of course. I also informed him that in the 7 years we have lived in this home the fan has never leaked prior to the new roof. Very dissatisfied.

Hitomi I.

I lost some roof shingles due to high winds in Mililani so I was looking for roofers on Yelp & called about 5 of them. We wanted to go with the quickest possible service.

Mark from M&R Roofing replied right away & came on that same day to have a chat with us & to inspect the damage. He was very professional & friendly. Since this was in fact an insurance matter due to high wind damage, Mark walked us through the entire process of making the claim with the insurance company and it was a very easy process. We were also pleasantly surprised to see Mark show up when the insurance adjuster came 1 week later. These guys really do take care of you the whole way.

The roof work was done in 1 day with a crew of about 9 workers. They even removed all of the old double-layer shingles. It only took 2 weeks from consultation to the new roof being finished and all we had to pay was the deductible!

Dealing with insurance companies can be a very intimidating process so we cannot thank these guys enough! I've already recommended several friends.

Quality service & work!

Harold P.

While trying to land the job the sales staff was very good at returning phone calls. Once the job was completed the company was totally non responsive to numerous phone messages and emails. The work quality seems fine but will know more after a season of rain.

M&R Roofing owners: If you read this, our neighbors did not appreciate your work crew blasting music all day. It could be heard over an unreasonable distance.

Erich K.

Spoke to Roger Aug 2014 asking for a quote to install rain gutters for a new construction house. He said to email him the plans and he would get back to me. After emailing the plans, he said he would install gutters for free if we hire them to install the roof. After telling him I was only looking for gutters and asked again for a quote, he stopped responding. I guess gutters are not worth his time. Would not recommend.

W K.

Big thanks to Jamison and the M&R crew for their hard work. Jamison worked with our insurance company and made the process easy for our family. And the crew worked so hard for 4days on our roof. My family and I are very happy with our new roof. Mahalo M&R

P C.

Thank you for an excellent job on our roof! From Norm Warren, David Jamison and a most efficient crew, we can't express how fast the work was done. The cleanup and followup on the gutters were done immediately. The workers were so in sinc, very impressive. We recommend your company to anyone thinking of doing anything to their roof.

Very satisfied customers,
Wendell and Patti C
Honolulu

Kai B.

Mahalo nui to Jamison & Norm for their outstanding customer service. I am a skeptic, very hard to convince and probably their most challenging customer. YES, I tried to chase them out of my yard during our initial meeting when I was approached to have my roof replaced entirely at little or no out of pocket expense.

It all seemed very sketchy. ..I asked tons of questions and they had all the right answers. M & R roofing had done some of my friends and I immediately started making phone calls...they were all very satisfied! Jamison held my hand throughout the entire WEEK PROCESS!

Yes, I said WEEK. Jamison & Norm came, insurance company was contacted and an adjuster came on site (Jamison was there too), check was cut, & roof was up, All 2,947 SQ. Ft. IN HOURS!

M & R Roofing is a locally owned company. Roger is very friendly, knowledgeable and experienced in his profession. He came out and got on the roof with his crew, btw his crew is all family! I had to leave before they were done and i got a text message with a photo the job was completed. Came home and everything was cleaned including my pool! They were heaven sent and and i am beyond blessed.

Reuben Y.

Roger, Arnel, and crew did an amazing job! I had mustang brown, aluminum rustic shingle (with foam) installed. The house is much cooler! Crew was professional, with attention to safety (wearing harnesses). Included:

1. deeper aluminum gutters to catch the faster water flow of the metal roof
2. removing/reinstalling solar water panels
3. extra gutters where they thought ""it would just be better""
4. repainting areas where they installed flashing

...and still came in at a better price than all the competitors.

Roger is also the only one I know of who went through the certification process for this particular product, which helps in maintaining the wind warranty.

I also appreciate that Roger worked closely with the solar PV company to install the support bases. The solar PV company didn't want to work with metal roof and was ready to cancel the contract, but Roger designed the installation to their satisfaction.

On top of all this, they cleaned up at the end of each day.