Loveland Roofing

Anne G.

EDITED AGAIN: Problem was fixed (I guess to be tested in the next rain) AND he readdressed many small spots we pointed out this needed sealing. Upgraded to 4 stars based on that extra time.

EDITED 1/9/24: One of the leaks in the gutter is dripping again, less than a week after the repairs were done. Assuming that having a licensed professional with guaranteed work was ""worth"" this price, I assume it will be fixed. Excellent! For now, I'm changing from 3 stars to 1 star. If it gets fixed and stays fixed, I'll edit it back to 3 stars.

ORIGINAL REVIEW
Positives: He was on time, cleaned up really well.
Negatives: Overpriced for what was needed. This was perhaps our fault a bit, for not realizeing how simple the repairs would be, but seeing the ""before"" and ""after"" photos, we could have done that ourselves. I think the description of services advised in the inspection was made to sound more imposing than it really was, and the scope of the real work done was......far simpler. Live and Learn.

Jay J.

My house in Auburn needed roof work. Unlike the several other roofing companies I dealt with for this job, Loveland Roofing was (a) very punctual for their appointment, (b) gave me an estimate very quickly after the inspection, (c) the estimator (Tovyn) was very knowledgeable, extremely responsive, and very honest, (d) their recommendations were accurate and did not take me for a ride, (e) their price was competitive, (f) the phone and text communications with the office, the estimator, and scheduler were effective, (g) they use electronic communication effectively and professionally (for example for the estimates, schedules, and invoicing), (h) the repair was done on time and as promised without additional surprise costs or delays, and (i) the work was done perfectly and meticulously.

I am very delighted.

Tracey B.

They did our roof inspection and made the repairs needed. They took pictures to show the areas that cannot be seen from the ground, which was great.
They're friendly, professional and extremely knowledgeable. I highly recommend them.

Mary K.

Loveland Roofing did a roof inspection on a home we are in the process of purchasing. John was very professional and courteous. The roof was in great shape, John answered all my questions and did a thorough inspection and report. I appreciate that he was honest even though he wasn't getting paid business on this roof! I would highly recommend this company.

Paul G.

Mike and his crew did a great job replacing my roof. There were some problems that they encountered and they took care of them promptly and professionally. Thank you Mike and the crew for a job well done. -Paul G.

Ginny D.

Mike and his crew did a wonderful job fixing our chimney dry rot. Arrived on time and were very professional and courteous.

Jen D.

Absolute worst experience ever. Was looking to have a small area on our 3rd car garage repaired. Matt from co. came out and assessed (i.e. up-sell) our roof repair. He gave us 3 options. One included just the repair we inquired about, another involved moving tiles that slipped down at the front of our house that needed securing with screws vs. nails, and a third option that included the first 2 and our valleys cleaned. We opted for the 3rd option to ensure our roof would continue to be leak free. We were pleased that they were able to schedule the repairs just a few days later. They spent a total of 53 minutes at our residence. The fact that they started/ended the job so quickly for over $1k caused red flags to go up and my husband went to look to make sure the work had been done. Even though we were told pictures of before/after would be forthcoming the invoice came without and evidence of the work being completed. After the one worker left, the area we initially called about hadn't even been touched. Over the course of 2 full days, the original worker came back out, made the repairs but then advised the area we were provided a estimate for by Matt was actually designed that way and didn't require fixing with screws vs. nails. Of course my husband inquired with the worker, who agreed, that the estimate should be adjusted since we were given an estimate for something that ultimately wasn't done. We fought back and forth with Matt about how it could be possible that the estimate would remain the same regardless of whether this other work was done or not. The company ended up providing us a $200 discount, still just shy of $1k to clean our roof and do the repair, what still took less than an hour to complete. I feel like we were gouged on the work and had to fight with them over a 2 day period to be charged for the work that was actually done vs. how the original estimate was verbally explained to us. To add insult to injury, Matt even said the owner was only willing to make a $50 adjustment. I would never recommend this company to anyone. I did provide 2 stars simply because they got to us on the schedule quickly. After that, my husband and I spent a good 2 hour + taken away from our own jobs to deal with this issue. You'd think they would be happy that we were proactive and noticed they didn't make the repairs they invoiced us for on Day 1. It could have turned out much differently if we assumed the repair was done and then ended up having a leak or dryrott or ??? because they didn't do what they supposed to do initially.

carol h.

We had a roof leak and needed quick help . Loveland was very responsive and professional. Recommend!

Del G.

Mike Loveland is a great owner operator of his family owned business. The work they performed on a couple of homes for us was done efficiently and the follow up from Mike and their office was more than satisfactory. We would refer Loveland Roofing to anyone who asks us if we know a reputable roofing company.

J W.

Redwood trees-lots of them, and a lot of debris; crew from Loveland came out and cleared everything from the tile roof and a couple of minor repairs to the felt and boots and at a competitive price; had a couple of questions and Mike stopped by to follow up; before and after picture were provided and gave me re-assurance that the job was completed correctly; I even recommended them to my neighbor with a similar roof. Definitely recommended!