Lone Star Renovation & Design

Joey B.

DO NOT, I repeat DO NOT use these jokers. God, so much disappointment with them, hard to know where to start. Poor work and craftsmenship with drywall, ceilings and tape and float. We now have visible cracks in our walls and ceilings. Unfinished parts of walls that havent even been skimmed or sanded. No accountability, or accepting resonsibility when things were pointed out that were wrong, inferior or just flat out didnt look good. He would blame it on another trade that was there. I went over very specific things with him and when they werent done or done incorrectly he wanted more money. In my opinion Lone Star Renovations are nothing short on CON MEN!! Now we have to live with and look at his crappy work in our house everyday. Dont let our mistake and misfortune become yours!! Please do yourself a favor and use someone else.

Tarik Z.

I had a terrible experience with Jacob and his wife, who assumes the role of project manager in their company. Definitely not much of a project manager at all. I needed finishes done for a kitchen renovation (backsplash, stain island, paint cabinets and plumbing finishes).

The only communication I had before the project started was them telling me they had to push back the start date. A few days after the original start date they finally started, it began by Jacob coming to the project for about 4 hours for 3 days. Then, he called in sick for the next 3 days, which was not a problem, but ZERO communication that he would be out sick, unable to work on the job. There was no communication for backup in his absence or in the event of a delay.

Once he began work again, he only came for a couple hours each day and finally stopped showing up without any communication. I was told by another client of Jacob's that his guys had been working for them. I emailed about when work would resume and was told by Jacob's wife that there were more important clients. The project started on the 10th and by the 18th, was told that they would no longer be coming back because I was a terrible client and I added things for free.

The work done was unprofessional and sloppy. Improper ventilation during painting caused our house to be consumed with overwhelming fumes for weeks. We quickly had to relocate our pets for the duration of the project.

At one point I had to freeze the PayPal funds because they refused to finish the work they had started such as the backsplash, which had to be redone due to lack of attention to detail and sheer laziness. The total project took from Aug 10th - Sept 4.

I am a firefighter and my department referred me to Jacob and his wife. His wife told me repeatedly that they had more important clients.

It is now Oct 8th and the paint touch-ups have not been completed and my garage floor was not properly covered during painting resulting in paint covering the ground. I have asked for them to come out after payment to finish and no response. If anyone is curious, I have pictures of all the incomplete work and nasty text messages from the ""project manager"" of this company.

I would never recommend using them or having any association with this company. I will be posting pictures of the work done in hopes to help people avoid this company.

Scott S.

Jacob and his team are simply the best. From their professionalism, to their wonderful end result, to price they quote. Lone Star Renovation and Design simply cannot be beat. I have had Jacob and his team out for two different jobs, and both have turned out better than what I could have imagined. And next year when my husband and I are ready for out next project, we will be calling Jacob.
I highly recommend Jacob and Lone Star Renovation and Design. You will not find a better team for your house needs!

Jessica G.

Jacob and his team were amazing! He came the day we were chatting on thumbtack to give me a quote, responded quickly, and showed up with everything he needed to fix my bathroom wall from holes a plumber had to leave. His work was top-notch, and we can't believe how great it looks for the price. You can tell he has a lot of pride in his work and it totally comes through. So happy that we found him! We will definitely be using him for any other projects around the house!

Chris D.

Lone Star Renovation and Design really helped us out on our backyard garage studio project. Jacob and his crew were timely, communicated well, and were always willing to work with us through any unexpected issues or necessary changes. Would definitely recommend them to anyone in Austin who is looking for construction and remodeling expertise.