LOA Roofing & Construction

carolyn s.

In 2023, for the first time in my life, I had the responsibility of getting my roof and gutters replaced. I didn't know much about the process so that made finding an exceptionally reputable roofing company all the more important.

I interviewed six representatives before meeting with Troy Miller, Senior Project Manager at LOA Roofing and Construction. From the start, I felt comfortable knowing I could shift this responsibility to him and his team. Troy stood out as being one who would go above and beyond, and he did. For example, while most representatives wanted me to choose a shingle color in the first meeting, Troy spent hours and days helping me select colors for both shingles and gutters. Also, unlike other representatives, he stayed onsite on installation day and came back if I had questions after the fact. Sometimes I felt like I was his only client, but I knew better.

Throughout the entire process, Troy displayed responsiveness, patience, integrity, and knowledge. I've had several compliments from neighbors on the finished project, and I credit Troy and his team at LOA Roofing and Construction for making it happen.

Cheryl S.

Had the pleasure of meeting and dealing with Troy Miller in obtaining a new roof on my house. He was informative, patient, knowledgeable, courteous, pleasant and unrushed while helping me deal with insurance company and forwarding paperwork to them. He explained the process and was available throughout the entire process. He helped me pick shingle color and did extra work on gutters. Speedy completion time and followed up on all aspects. A true asset to the company.

Merrell F.

We had an excellent experience with LOA, the company we hired to repair hail damage to our house. They took care of all the repairs covered by insurance so we didn't have to find different companies to do the work: replacing the roof, repairing damaged stucco, painting the house, repairing the fence, and replacing damaged windows and screens. Our project manager Nicky James ([email protected]) scheduled the repairs, kept us informed, inspected the work, and quickly responded when we had questions.

Joseph K.

Very grateful for Dusty who came out pretty quickly and perform a very detailed assessment on our roof. Thank you so much!

Loree G.

It's a poor company and they bill you for thing's insurance paid as well. Padded bill. Also, if you don't mind being slandered by the internal employees via email, talking horrific things about you. I mean the email between employees was things nobody has ever said about me. So, if these things appeal to you. Then by all means choose them. You'll also be charged for their personal drinks.

Terry S.

Camden helped me fill an insurance form to confirm the manufacture and brand of my metal roof. The whole process was quick and easy, will come back to him if I have any roofing needs in the future

Steve B.

The guys at LOA did a fantastic job for my wife and I. From the initial meeting, to the selection of materials and installation of the roof, we couldn't have asked for a better company. Thanks to Charles and Brandon for making getting a new roof a great experience. They helped us work with our insurance too so even that was made easier. Getting a new roof sn't something you will do often, but if you are in the market for a roof, give these guys a call.

Laurie W.

I've had some shifty contractors. These aren't those guys. Johnny knocked on my door after a hail storm and guys, I've got some solicitor fatigue because people knock ALL the time. He stood at a respectful distance and asked if he could take a look at our roof. I had shingles everywhere in my yard so I already knew it was damaged. But he was the first guy to actually want to LOOK at it; they usually give you a card and go off to set an appointment, but the salesmen are far removed from the process of repairs and insurance claims. Johnny got on my roof, showed me the damage, and told me that he believed we could file a hail claim. So I did. And when my adjuster showed up, Johnny came back and pointed out areas of damage that they might otherwise have missed. In truth, him not being there probably wouldn't have gotten my claim denied, but him being there to advocate for repairs definitely helped his own cause and didn't hurt mine.

The adjuster approved the claim and I got an entire new roof, decking, vents and.... Gutters. LOA doesn't do gutters, but Johnny pointed out the damage to mine and got it included on my claim. He brought me samples for the gutters and I was able to choose colors that complemented my new roof. The roof was installed within a week of receiving my claim summary and was done in a single day. His crew was out there from 7am to 8pm in 100 degree weather with smiles on their faces. There were two guys looking in my lawn for nails with magnets. The only trash I had in my yard when they finished was a plastic water bottle cap. The gutters were installed two days later by ATX gutter installation and that guy was amazing too. I've never had such an easy installation of anything in my life. It's more difficult to get my husband to take out the trash than getting Johnny and his guys to put on a new roof. Outstanding service and materials. Did I mention I got upgraded shingles and ridge vents and my insurance paid for it? You can't put a price on this superior service!

Kelly P.

Johnny Wenberg and the LOA roofing team are terrific people, and I am so grateful that we crossed paths. I had scheduled 4 different roofing companies to assess my house damage. They all had 5 star reviews and they all had the same underwhelming assessment of my roof EXCEPT for Johnny. He was the only one who had confidence we could file a claim. He was the only one to find and show me hail damage. He was the only one who wanted to meet the insurance adjuster on inspection day...in rain or shine. And on that day he drove at 7am in pouring rain to my house to meet with the adjuster. Our appointment was abruptly rescheduled 4 hours later, and Johnny still came to the 2nd appointment. After approval, Johnny thoroughly explained the next steps. He has been very attentive, honest, conversational, and informative.

When we were ready to start, the team was very flexible with time and could get us scheduled just a few days out. On the day of install, the crew worked nonstop under the brutal Texas sun for 10 hours straight. Johnny sent photos and updates throughout the day. They did a fantastic job and cleaned up thoroughly. The following day Johnny came to the house for a final walk through. We found a drip edge in need of aesthetic repairs and he immediately scheduled someone to replace it the next day. Also our tankless gas heater stopped heating after the air vent was adjusted. Once again Johnny quickly came back to the house, jumped on a phone call with the heater company, and resolved the problem fast. The LOA warranty is top notch.

It's refreshing to work with a company that values their customers and shows great communication. Amazing job to Johnny, the installation crew, and the office team. We are very thankful.

Laura L.

Jay was great. He was very responsive and courteous. His team did a great job with our gutters. I would recommend LOA Construction without hesitation.