Level 1 Roofing

Debby W.

The roof installation was not properly completed, and we would like an inspection to ensure that there is no damage caused by the negligent work. We called you when water started dripping in our kitchen. The owner of your company, Jason I believe?, came to our home to inspect the drip. He informed me that the work was not up to his standards, and he would do everything he could to make it right. He showed me pictures on his cell phone of the holes in the roof, where ALL of the caps were missing. He said there were a few that were old and cracked that he said they must've re-installed. However, none of the old caps were functioning and most spots had no caps at all.
He offered to have a drywall person come out to fix the ceiling in our kitchen (where the water was dripping), but no one ever came. He also said he was going to get someone to come out and inspect the roof to ensure there was no water damage (The roof was completed in 2017, but the caps were put on in 2021. So, water has been entering the house anytime it rains.). And, lastly, he said he would clean our gutters. At the end of the meeting, he said he was going back to the office to pull the file and would be in touch soon.
About a week later, we had another storm coming, and an older gentleman came to the house to put caps on the holes. They said they were going to do a quick fix ASAP, to avoid further damage, and would follow up with a more thorough job at a later date.
This is where all communication stopped. We called and emailed the office several times, and no one ever responds.
I am extremely concerned about the amount of water damage that may have been caused by your company's negligent work. I would like a complete roof inspection, and full repair of any damage caused. I'm not sure why Level 1 Roofing is not following up to correct their error, after completely admitting it was your fault. There is no debate about the fact that the roof job was not completed properly, and we just want you to make it right.
Please follow up with us regarding this? We really don't want to have to report you, share our story online, or contact an attorney. We just want you to do the job you were originally paid for.

Bobby W.

On time, good job, no mess left. A few nails here and there but not bad - our house is surrounded by grass or gravel so it is not the easiest to comb through. As reference, we did a standing seam metal roof.
Complete professional job.

Betsy R.

Level 1 Roofing replaced my roof recently & I have no complaints at all. The first day they came & removed the old shingles & cleaned up completely. No mess left behind ! The crew was very nice, professional & respectful of my property. Next came the replacement tiles & that was done before I expected. Again, that part of the job was done by very nice, professional & respectful crew. I couldn't ask for any better & I would have no problem recommending Level 1 to others.
The sales person & the people on the upper level of this business are great, as well !
BJ Rose

John P.

Level 1 Roofing just replaced the roof on our home. They did an OUTSTANDING job! I am so pleased with the hard work and professionalism shown by everyone working on our project. The price was very competitive and once they won the bid, Level 1 hopped right to work. The company is very organized, modern (electronic signatures on documents to speed things along, project web page) and efficient. They explained the entire project to me, what to expect and when. And then they followed through. The work team and the materials showed up as scheduled. The workers and supervisor (Jeff) were professional, and hard working. Everything was done on time. They left the worksite super clean every day. And the new roof and gutters look so good. If you are considering a new roof, contact Level 1 Roofing!

Gary P.

Had a custom patio cover built and within a year it was leaking in several places. A friend referred me to Jason and level 1, he came out looked at the roof diagnosed the problem within about 10min. Which was shocking to me as I had several other company's come and not figure out the exact issue I was dealing with. I went with a TPO product that has solved my issue and I couldn't more happy to say my roof is leak free for the past three years. Thank you Level 1 Roofing!

Ashkan A.

We just had our roof redone by Level 1 Roofing. As yelpers say, they are as good as they come. I was very pleased with their professionalism and their great work done with our property. We had a schedule that they did a great job keeping up with and they finished on time. This was despite all the rain we had during the process. I would recommend them to family and friends.