Leggett Roofing

Deborah N.

Leggett Roofing is a top-notch locally family-owned company that I would highly recommend to anyone with roofing needs. They are honest, caring and professional. They provided a beautiful roof with the highest quality materials and excellent workmanship. I am super happy I went with Leggett Roofing!

Tiffani K.

We hired Leggett Roofing with high hopes of having a wonderful experience.
Considering they had really good reviews and only one really bad one.
Well our experience with Leggett Roofing has been nothing but a shit show.
The first day they arrived they proceeded to use my husbands personal truck as a tablet they were sitting there things all over his truck and laying all over his truck as well. When my husband went out to say something to them the guy said no english and walked away. So my husband contacted our sales rep Zack to inform him of what had happened. He apologized and said he would have it handled. Well the crew workers did absolutely nothing differently they continued to lay on his truck and put shit all over it. They completely trashed out yard. Whatever they cleaned it up. But they did not clean up all there food and pizza crust that was thrown all over my yard. We took our dog out to the bathroom and she started to eat the food and then was throwing up as she doesnt get human food so it upset her stomach. They came back and still threw food in the yard. We then emailed zach to explain what all was still happening. He then tells me well the owner came out to take pictures of the dry in and said everything looked great. Well for one how would the owner know to look for the food in the yard the destroyed landscaping that they continued to step on, throw garbage bags on top of and drag ladders across when all we discussed the first time talking to zach was that they were all over my husbands truck. We did email zach that evening after finding the damaged landscaping, the food all over the yard which once everyone had left for the evening. So no way would the owner know about this. Also why did the owner not knock on our door to apologize for the truck situation? Zach then emails us the dry in photos taken. Well in those photos you can see in some of them some of the damaged landscaping. Zach then wanted proof. Thank goodness for my security camera and phone to capture proof. Because you know I am magically making all this up. And once we sent that no one would respond to us at all. We even stopped by to pay one of our invoices and voiced our concerns and again nothing back. But they wasted no time getting that invoice out so they can get paid. I then reached out on the customer service email hoping to get a response. Which I did the owner said sorry and that his crew said they never did any of that and to send pictures if it happens again. Well guess what it happened again and I had pictures to provide the times they did prior to emailing him and pictures that they did it again even after the email. Because Tony like picture proof of everything which I happily supplied to him.
They also took the time to come back out and take our remailing roofing supplies we paid for. Tony said he would deliver them to us personally which he did. He dropped them off and and left never stopped to ask us if things had gotten better ect. Our flat roof was also not done correctly and started to leak in the later evening. And we could not get a hold of anyone. So I found his cell phone number on the permit for the roof I then called him he answered I told him what was going on he said do you have pictures I said yes and then we got "" disconnected"" and when I tried calling him back he would never answer. My husband called from his phone and guess what he answered. He said sorry and said he would have his roof technician out first thing in the morning and guess what that did not show up till around 1:30pm which I have time stamped on my cameras. Also when we noticed the leaking my husband got on the roof and it looked like a pool up there. So my question is when the guys came out that same day to fix the shingles they left hanging over the edge of the roof why did they not address the issue then. Because when they came out it had already rained and my whole yard was flooded. Which again was on my time stamped camera. So they got on the roof after the rain had happened and it was a pool up there and yet not one person stepped up to address this problem then.
There idea of making it right on my landscaping damages is $150. That does not even cover the mulch that will need to be replaced from it being washed out because they kept running out of supplies and it has taken them forever to get things done. Tony then offered $250 and said ""I hope you are willing to come to an agreement so we both can move on.""
There lack of communication is awful. There crew has absolutely no respect for your property. They did come back out and fix the flat roof and paint the ceilings. Roof was leaking again. They came out and looked at it said it was not on their end but did fix it anyways. The soffit guys were absolutely amazing, kind and respectful. But overall it was a nightmare experience. Thank god we were off the first week of them starting. Save yourself the headache and damages to your yard and find someone else