Lee's Air, Plumbing, & Heating

Luke W.

By far the the customer service was amazing. From the lady at the office to the technician coming out. Everything was quick and efficient. Ruben did a great job walking me through everything he did and the prices so I knew there wasn't hidden fees. Ruben also walked me through preventative measures to ensure the best out come for my showers. I also really liked how quickly they came out. Thank you guys!

Nicola B.

A really easy local business to deal with.

I've contacted them a few times now and they have a dispatcher on the phone answering calls. They've always been friendly and efficient.

Initial call-out is something around $60 (if I recall correctly) which I think is typical. They usually work in pairs.

Most recently we had them out to install a new water heater. Everything is a package deal. I think it's a big pricier than other vendors but it was super easy and for something like this I will totally pay for the convenience. Everything is licensed, booking an appointment was seamless, they came on time and did the work in the time frame promised. I trust that they know the best unit and I didn't have to shop or do any guesswork. They also recommended a unit based on its efficiency (they said the 50L is more efficient than the 40L - they would know), it's made in the USA so they know there aren't delays for delivery, and it sounds like if we need any repairs they will know how to fix it.

They also scheduled the city to come out for an inspection, which was also quick and easy.

For bigger projects like this they were also very flexible with payment and took credit or debit and payments in instalments.

My only reason for not making it 5 stars is the price and one slight issue -- I think if you contract a company for a big project like this they ought to make the call-out free for the initial visit.

Justine L.

Ruben was great! The woman who took my initial call was great too! Very friendly, professional, helpful service. Ruben was knowledgeable and everything taken care of in under an hour. Super service! Highly recommend!!

Caleb B.

Having an issue with my bath tub faucet I didn't know where to begin. After exhausting my DIY knowledge I cringed needing to call a professional both for my pride and fear of being taken advantage of. Thankfully I stumbled upon the number for Lee's and after the tech MICHAEL SANDERS came out, his attitude and professionalism helped put me as ease and he is excellent at his job and was able to help me fix the issue. After the great experience I had with Michael, I will now continue to use Lee's for my future needs and will certainly be requesting Michael. Thank you

SonicXFusion L.

My heater went out so I needed my furnace looked at on Christmas. They were the only place available so good marks there. The tech that came out immediately started telling me that the entire unit should be replaced ($8000) before he even properly diagnosed the furnace. I told him that wasn't possible for me and that I just needed to get the unit up and running. He recommended that a $200 part be replaced and that would fix the issue (this in addition to the $100 diagnosis fee). I paid it and looked up the part later on the web (ended up being a $9 part available anywhere). That evening, the heater wasn't working again so I called Lee's to have them come back out. The entire time, I was getting the impression that I was going to be charged another $100 diagnosis fee, which there was no way in hell I was going to pay. The techs that came back out were very polite and knowledgeable, however, something is definitely off with their pricing. They offered to sell me an $8000 furnace that was available from a number of different vendors online for between $1500-$1900 (one hell of a markup). That, along with selling me a $9 part for $200 left me with a bad taste in my mouth. I'll probably end up going with another company for any future work on my furnace.

Stan W.

We had a hot water pipe break in the slab under our master bathroom recently, on a Saturday. After checking around, we decided to go with Lee's. Very happy with the whole process, from beginning to end. Ebert came out to check out the problem, the following Monday. He was very good about going over all our options, and we decided to go with a hot water re-pipe. After contacting the office, he said that they would be able to start the next day, and Ebert promised us we'd have hot water to at least our master bathroom before they left. The next day (Tuesday), Ebert showed up with Alex, and the two of them went to work and, true to his word, they delivered! That night my wife and I had a hot shower after three days of cold ones. Nice ! They returned on Wednesday and wrapped everything up in short order. Ebert coordinated with the office to schedule an inspection as soon as possible, and schedule a wallboard crew to come out the following Monday to do the patching. The inspection passed and the wallboard guys came out first thing Monday to do the patching. They went out of their way to match all the paints and make all the patches virtually invisible. Ebert, Alex and the wallboard crew, were all very professional, courteous, neat and seemed genuinely concerned with doing things to our satisfaction.
Overall, Lee's Air seems very committed to customer service and satisfaction and while they may not be the cheapest, they are definitely worth the cost, if you want a painless experience and to end up with a quality job using only the best products, installed by a very professional crew! I highly recommend them for HVAC or plumbing needs.

Truth O.

rude jerks. wayyyyyy to expensive. and wen they say they'll call back don't wait for them cause they never will. went with a different company that did the work for less and gave better service and quality....

Gail E.

I had a plumbing issue with sinks backing up and not draining correctly. Michael came out and was very polite and professional. He had the drains cleared in less than an hour. I would definitely use this company again and recommend it to others.

Lanie R.

They were quick, friendly, professional, and informed me of other services that would benefit me. This plumbing issue was unexpected as most are. They worked with me to have the plumbing service that fit my budget and needs. An AC technician was also able to come inspect my unit. Thanks Michael and Jarrod. I will reach out to Lee's for future AC/plumbing needs.

Maria R.

Sorry but we book a appointment with Angie list. They set a appointment right away with Co. but Never got a call back stated they were not going to show up. Waited two hours with an appointment. Went out of our way with our work , come home and no show. Very disappointed
I suggest they get off Angie list if they can't keep there word or appointments.