Latite Roofing and Sheet Metal

Delvon J.

I live in Hillsboro county and I must admit, I have never had such poor service in recent memory.

I have a project to patch/repair my roof prior to a larger roof refinish 2-3 years away. I called Latite roofing as a suggestion from neighbors in my community and the exchange went like this.

August 31st. I called to explained my need and was told that a technician would visit me the following week. The lady from Latite then asked me to send an email as a summary reminder. That was odd but ok.

September 1st. I replied to the email from Latite and asked for a confirmation on the date. No reply.

October 10th. I send a semi angry email and was assured that a technician would show up October 18th.

October 18th. No show.

Latite lost my business not only for a repair job but a larger roof project and customer reference.

I would recommend working with a company that actually values customers.