Latite Roofing and Sheet Metal

JoEllen O.

Had roof repaired but when I received the invoice it was for more than expected. They overcharged travel time by approximately one hour for two men at $98 an hour each.
They clocked one hour thirty six minutes to travel 33 miles in moderate traffic.
When questioned the invoice they would not discuss.

Koko L.

The WORST
They replaced my roof after hurricane Irma.
Been over 3 years! My home is ruined from
water damage from multiple roof leaks, major leaks.
I have mold spores and can't keep up with them.
I developed mold illness and had to stop working my passion,
my career I loved.
I have water damage in every room, even garage and lanai.
Everytime they touch it, worse damage.
Dont use them%!

Howard R.

I bought a 5-year old home in Naples with an original roof installed by Latite that's been nothing but problems. It started when my HVAC guy came down from the attic and said he had some bad news -- three separate leaks were starting to grow. I called Latite since they had installed the original roof for the original owner and they sent out a guy who physically couldn't climb up into the attic to inspect the damage, even though that is what I said I needed. He said my problem was a lack of venting in the attic combined with gutters that didn't divert the water down the roof properly.

So this guy gives me a proposal to patch the leaks (that he didn't see from the inside) without any mention of gutter work or venting, and when I asked him why, he said vents required an engineer's assessment and they don't do gutters. I said I have no desire to patch three leaks in a 5-year-old roof without fixing the underlying problem on the venting and gutter flow with a visual inspection, so then he said he'd have his supervisor out to look at it. One month later = no visits, no explanations, nothing other than promises he'd come out next week with no shows all around. Finally I had no option but to call another roofing company who's now out fixing the underlying issues. I asked Latite what's their responsibility for this failure, and all I got was crickets.

Word to the wise -- stay away from Latite for any residential roofing. They're not staffed right, they have constant turnover, their installations are bad, their repair and responsibility are nonexistent, and their customer service is incompetent. Other than that, it's all fine . . .