LaPointe Roofing And Construction

Sherri M.

I wish I could leave a good review, but cannot. We initially contacted Robert for a new roof in Feb. 2021. The freeze came and we had broken pipes and water damage. Robert was very quick to get a plumber to us to repair the pipes and I thought we'd found a gem! Once my floors, kitchen sheetrock and four kitchen cabinets and island were removed is when the nightmare began. Robert initially told me the job would take approximately 30 days. Very insistent that deductible be paid before even coming to the house. Too many times to even count, he pulled the workers from our house to send to another job, and many times nobody even bothered to let us know that nobody would be showing up. The sheetrock was done first, then the floors. Those two were the only part of that job that went ok. Once the floors were installed, one of his workers took several days (after waiting a week or more) to install the trim. I had to call and send photos several times of the poor workmanship so it could be done again, and correctly...uneven corners etc.
After speaking with the project manager Jr about them not showing up consistently in April (now two months in), Jr promised me via text that they would be there everyday until our job was complete. This did NOT happen. I still had to chase them daily to see when/if someone would be coming to the house. Robert told me he would be hiring a professional cabinet maker to rebuild the cabinets and island. This also did not happen. In June, (now 4 months in) he sent two young, inexperienced employees to build these cabinets in OUR garage. They spend nearly 5 months on these cabinets. They were such poor quality...uneven, not even cabinet grade material...basically plywood with some stain slapped on. The shelving wasn't even sanded. When I pointed this out to Robert, he told me he thought they looked great. The cabinet doors were not even...one hanging lower than the other. The grain on the island was going the wrong way and I could rub my hand along the cabinets and island and get splinters. I finally stopped asking them to repair what they'd done such a poor job on as I knew he would no longer stand by his work. We had to spend nearly 8,000 out of pocket to have these cabinets fixed to an acceptable level, also had to have them professionally painted as the stain did not match the existing cabinets and the wood was so different, only paint would hide that mess. We requested Robert pay us back for that, only to be told we chose to do that...well yes we did, because his company did such a poor job, we could not live with how it looked.
We did hire him also to replace our roof, and I will say there were no issues there and were happy with the results. Would I recommend them for construction? No. Roofing? Maybe.

Jill C.

LaPointe completed the new roof on our house and did a great job, which is why my husband and I decided to hire them for our pool construction project. The project started in April of 2022 and has yet to be completed. My husband and I liquidated our honeymoon bank account to pay for the work and only half of it is done. LaPointe has ghosted me since and I'm afraid we are out thousands of dollars. LaPointe was to deep clean our pool tile to make it look ""like new."" Also to re-grout ALL pool tile. Our hot tub has been leaking in 2 spots and the water puddles in our backyard, which has been a nightmare with mosquitoes. We paid for a new light in the hot tub and never received it. Take a look at the pictures and you will notice how disgusting the tile is, there's no new grout and you can see the leaks.
Since we have 2 little kids, the decision to forgo a honeymoon and invest in the pool seemed like a great idea that would benefit the family. Now we are left with a horrible looking pool and I can't help but cry when I take my kids swimming because I'm just thinking about all the money that is gone.