KTM Roofing

Jack W.

I got six estimates on a new roof for our house and garage. Chris Tyson from KTM came out, was knowlegable, did not try to sell me, wasn't afraid to let me know some of my ideas were not good and paid attention to details that I did not notice on our roof.

Although their estimate was not the lowest, I felt confident to proceed and was not disappointed. A 12 person crew came out and did the job in one day. I usually have something to complain about a company, but honestly can't find one with KTM.

This looks like it was written by family member of the company, but was not. You can check my other reviews to see it is RARE for me to give such a good recommendation, but KTM earned it. Our roof looks beautiful.

Mary E.

Great job on our roof! We put architectural shingles on our roof and it looks great! They came when they said they would, finished when the predicted, and were responsive to questions. Thank y'all!

Amy C.

KTM fixed a place on our roof and now it doesn't leak anymore. They were prompt, polite and obviously knowledgeable. They fixed our roof quickly and were reasonably priced.

Jamie G.

I called KTM Roofing to look at an ongoing leak we've been dealing with. We had a few other companies come out first and they never gave us a definite diagnosis.

Tony from KTM came out and quickly diagnosed our issues. After giving us an estimate, Tony scheduled a time to come back to get our repairs completed. He is very knowledgeable and fixed out roof leaks. We will recommend and be calling KTM in the future for our roofing and gutters needs.

Thanks Tony and the KTM Roofing team!

Shannon B.

This team did an amazing job, couldn't be happier with the result. Professional and efficient.

Kevin C.

Hate to give a low rating, as the roof looks great and only took one day. It is other issues that made my experience so bad. After the roof was done, I went into attic and noticed they had pulled furnace vent pipe up when replacing cap, so pipe does not join anymore - which would allow carbon monoxide to enter my home. I pointed it out, and there was no concern, only a piece of metal wrapped around to hold it closer to other pipe section. Has been 6 weeks, and still not fixed. They got tar on new deck, left tar marks on white stucco house, and ripped 3 screens. To their credit they cleaned house marks and repaired screens - different color, but at least an attempt.

Bigger problem came with gutter crew a few days later. Despite a signed contract saying they would repair minor soffit damage (at my cost), but when crew saw the two small spots they said they do NOT do that work as it was ""extensive damage"", and that we needed a carpenter. So, they left without installing any gutters on the house, and when we got heavy (4"") rain the next weekend, water poured off roof and sat against house, seeping into my basement and damaging carpet, pad, and leaving moldy tack strips. I made sure KTM knew of this issue, and other than ""sorry"" - no offer was made to repair that damage, which was completely unavoidable. IF gutter crew had done what they agreed to in writing, there would have been no water damage. They sent a contractor a week later who estimated $1760 to fix two small soffit spots and paint fascia board only. I hired handyman and had work done, including painting soffit and fascia, for half that amount. They sent someone who was very nice to fix furnace pipe, but he could not fix it, and no follow up weeks later. Kind of standard procedure it seems...

I paid for the roof promply when billed, despite no one fixing the issues that remained. Is now 6+ weeks, and they still have not fixed furnace pipe (dangerous, I sealed with duct tape). I was very impressed by their professionalism during the quote phase, but since roof was put on - they have dropped the ball on every detail. I now a bill for gutters which were installed weeks after promised, with damage done. For that reason, I cannot in good faith recommend using KTM.

Lori E.

We have a synthetic slate roof and not many roofers deal with this material. I called KTM after researching roof companies that dealt with slate. The original sales person was very nice and informative, we did not have a leak but my painter discovered some rotten wood near the roof line and thought it was because of some broken tiles and nail exposure. KTM said that someone would call me from the office to set up an appointment....I never got a call so I called them back. They finally came out to replace all the broken shingles on my roof and the rotten wood. A week or so after the repair there was a lot of rain and we had several spots on the ceiling under where they had just done the work. They blamed it on the sealing from the house to the roof but I would have thought when they were on the roof fixing the tiles they would have noticed this problem and fixed it while they were up there. Leonard came out and sealed off where the house and roof meet. We had not had any problems until a few weeks ago and Atlanta had several days of rain and again we got a huge water spot on our ceiling. Leonard came back out and said he thought it had something to do with the chimney and someone would call to set up an appointment. The appointment was set for August 16 for which no one showed up. I called the office to find out what happened and was told (after several tries) that the guys came on Aug 14 and fixed the problem. I find this hard to believe because I was home most of the day and never saw or heard anyone doing a roof repair. I guess I'll have to wait until the next rain to find out for sure.

Michael J.

I am reading some of the reviews here shaking my head in disbelief. KTM replaced my roof 11 years ago and did a super job. Did have an incident where they pierced an AC line but owned up to it, had it fixed and no issues. Easy to deal with. When I got estimates, KTM was not the lowest but I felt had the best approach. Tim was super IMO.

Recently we noticed a missing shingle. James Egan came out and looked at it and said it was only discolored and nothing was wrong. Not a word about payment but he did say I hope I hear from you in 10-15 years. And they will.

IMO - Super folks and super service.

Babette R.

They put my roof on in 2012. Years later I had a leak in my ceiling. They came out quickly and went up to my attic. They found a leak in a pipe and fixed it for me. The roof was fine and I have not had issues with the pipe since. They could have lied and scammed me out of a roof repair but they were honest. That is so rare in this industry.

Christina Y.

Ktm did decent work on our roof last november after Hurricane Irma. We paid in cash and then ninety days later they said they never received it and were going to start lien procedures on our home if we didnt provide proof of payment! Like WE did something wrong and WE had to prove ourselves. I provided the PAID receipt in person and was greeted with attitude and asked to leave. Never Apologized!

*They offer $25 discounts for positive google reviews. DONT BE FOOLED!! STAY AWAY!