Kenco Remodeling

Karen L.

I requested quotes from several companies for a job replacing some old yellow mosaic windows for our new house. Kenny came by to do some initial measurements and give us a quote. He was timely, really friendly, and thoroughly walked us through the process of the replacement. Out of all the people we spoke with, we liked the interaction with him the most, so ultimately decided to accept his bid - it was neither the highest nor lowest out of our options. I did ask if he would match a competitor, but he very transparently told me why he couldn't do that and explained the windows of the competitor were made from re-grind vinyl and had a much lower energy efficiency rating, something that was popular among flippers. Overall his bid seemed very fair to me and at least I gave it a try, so we decided to proceed.

The reason I wasn't able to give a full 5 stars for this installation experience is because there are definitely areas of communication that could be improved. While my interactions with Kenny have been rgreat and he was always very responsive, this did not extend through the entire pipeline. After agreeing to move forward, I was told the production team was going to reach out to me the next day to schedule a time to get exact measurements, but I had to follow up after a week because I still hadn't received any communication. They gave me a call shortly after. It was about a month and a half after when I had received communication again from them that the windows were finally ready to install. Honestly I wasn't too sure if my project was still happening because I hadn't heard from them at all, but turns out one of the windows were back ordered which was why it took so long, and it was totally fine, but would have been nice to be given a small heads up on where we were at with the process.

Now that the windows were ready, I was able to schedule a time to get the windows installed. Very unfortunately the day we scheduled ended up being the one day it was 100% projected to rain. As the day got closer, I wasn't sure if the weather was going to be a problem so I reached out to Kenny to ask if we needed to reschedule. He said the installer would play it by ear and call me if he couldn't do the job. Our time slot rolled around and still no call, so I ended up having to message Kenny to check in if that meant the job was still happening. The installer decided it was a no-go so we rescheduled for following day. I don't live at the residence, so luckily I had confirmed that before leaving the house, instead of waiting there at the scheduled time. I do wish the installer could have at least notified me instead of me having to call the company to confirm if he was coming or not. The following day we arrived at the house during the new installation time frame, but after waiting 30 minutes, then the full hour, still no word from the installer. I was unable to reach Kenny immediately, but the installer did give me a call eventually and said he was going to be 45 minutes late (the time slot he was supposed to be here had already passed) and can we reschedule for the following week instead. I had already taken time off work and waited an hour, so I wasn't thrilled to have been given such short notice just to possibly have to go through this again. Luckily Kenny called me back, and was very understanding of the situation once I had explained it to him, and he promptly notified me that the installer would still be coming to finish the installation. There is definitely a huge disconnect between the person you interact with for the project and the person actually completing the project work.

Long story short, my new windows are very beautiful and seem to be well installed so I am very relieved at least the project is now complete. As long as you have some patience and are OK with being proactive with communication, I would recommend working with Kenco.

Gus N.

Installed 5 windows and a slider for me, they did very good work, the installation was fast and really well done. Easy to communicate with.

Travis W.

Recently replaced a Garden Window over kitchen sink + 2 large non-opening windows with an 8-foot wide sliding door on the back of my home. Kenny and Ken at KenCo were super responsive, professional & followed All COVID protocols (masks, etc) every time they came out. For those who care - their PRICE WAS FAR BETTER than ANY of the 7 other bids I got (including Lowes 'special' price). On top of that they used high-quality window product, and the installation was done AHEAD of Schedule and done in like 3 hours - including clean up :-) They were so Awesome, I will be considering them for any major renovation work I am planning to do in the future. Highly recommend these guys!

Liliann G.

Amazing job ! They came in with masks and installed my sliding door very quickly. The entire process was so quick they were in constant communication of what was happening and the next steps . Highly recommend

sand d.

Did a real great job with my windows and did a great estimate with really fair pricing. I will use them again when I save up enough money to do the backside of my house. Thank you so much

Tara M.

We were in the market for a new roof and Ken was on time with all appointments, explained things clearly, responded super fast to all inquiries, and even added an extra vent day of on request. Very Happy with the roof. His employees cleaned up well, almost like they were never there to begin with. I appreciate the service and will defiantly look into using them again. T

Dan J.

This review is long overdue, but perhaps more meaningful? After trying to unsuccessfully sell our house early in 2019, we decided to do some major renovations -- including over 20 new windows, sliders and a custom french door. After meeting with several different companies, doing a lot of research, and getting multiple quotes, we ended up hiring Kenco Remodeling, and I have to say that a year later I couldn't be happier with our decision.

Although their pricing was highly competitive (which was part of the decision), what really sold us was their attention to detail, their efficiency, and professionalism. They were easy to deal with, friendly, showed up when they said they would and delivered on time & on budget. Quality of product, price and professionalism were exactly what I wanted, and I love the windows and doors. These things are solid and look awesome! I've had them come out only once, but that was to price out another french door that I *should* have replaced the first time around. Installation took place over two days and was pretty easy. Artie and Alex knew what they were doing and we haven't had any problems since. Totally happy with the Anlin line of products and thoroughly satisfied with Kenco Remodeling. Not only would I use them again -- I have! Thank you Ken, Mike, Arty and Alex, well done.

Suz N.

Kenco is definitely a company I would recommend! They are very efficient and take care of their customers. We would definitely use them again!

Nayef A.

This company is exactly what you're looking for if you're looking for a pleasant experience during stressful times.

They came to me as a referral from a close relative. After requesting a quote i came find out that they are the better priced guys in the market.

Great communication and genuine work. The process of getting the job done was a walk in the part and their professionalism is impeccable.

Try them out, you'll find good people looking to do good business and help others.

Highly recommended.

Marsha S.

We did a complete remodel on our home we just purchased. Kenco did the windows, sliding doors and repairs. We are happy to give Kenco a big Woohoo and 5 stars. The stucco color didn't match at first but they came back several times until it was PERFECT! They have a great work ethic and customer service. I would totally recommend them to anyone.