Jones Brothers Roofing

Claudia C.

Wish I could give no stars. Quote for new roof provided in January 2021 post storm damage. Quote was provided with work to begin as soon as possible. Roof had some leaks so they agreed to come out and cover a 8 X 10 foot area over garage if we would sign the contract. Contract signed and they came out 2 weeks later and covered the area with some left over materials from a roofing job. For the next 3 months we received letters stating they could not get to the roofing job for another month or two. We were now looking at June-July. We found another company, Roofscapes, that could come out and replace the roof so we contacted Jones Brothers to ask about canceling the contract. We were told it was no problem because they couldn't get to our roof. We had the roof replaced by Roofscapes that did a fabulous job. A week later Jones Brothers sent us a $480 invoice for an out of town repair. We spoke with representative Sherman Creel about the outrageous price of placing roofing paper over a small area to prevent further leaking. The job could not have taken more than 30 minutes. He stated it was standard ""out of town repair"" charges. There were no repairs just a patch and and out of town is Hope Hull, Alabama. Less than 30 minutes from their offices. Complete rip off and poor business practices. We waited 3 months and were told we had to wait another 2 months to get a roof and charged $480 to do a patch. If you need a roof avoid these guys.