Janney Roofing

Linda E.

We have used Janney Roofing a couple of times on our investment properties and recommended them to friends but, will never again. We recommended them to our daughter in Palm Bay and they treated her poorly. She is just two years out of college and bought her first house so we assisted her in the process. We had to call the roofing manufacturer to get specs for her HOA because the rep said he could not provide any. She never saw an actual sample of the shingle. She was given a brochure to glance at and told to look at the website. After the HOA rejected her ARB application three times due to the shingle being non-compliant though Janney was given the ARB specs, she had to go with a more expensive shingle. The insurance company had already cut her a check so after the new roof was completed she had to go back to the insurance company. She was given an invoice with no due date yet after just two weeks, Janney was sending terse emails to her with a veiled threat to take legal action. Our daughter was traveling for work and did not have access to a phone for personal calls during work hours. The insurance company is asking for an itemized invoice to begin the process of issuing more funds. Janney refuses to issue one and just refers her to the original invoice which is not itemized. The insurance company will not reimburse her for the additional cost without the invoice so she is stuck in Catch-22.

Kevin G.

We cannot say enough great things about Janney Roofing. From our very first inquiry to the start of our project and all the way to the end, Janney kept in constant contact and told us exactly what to expect. They were honest, extremely helpful and VERY accommodating. Our insurance company delayed the arrival of our settlement check but Janney started our project regardless. Their work was excellent and very efficient. I would recommend them to anyone looking for a new roof at a great price with exceptional customer service and attention to detail. Jeremy was our rep and he was excellent from beginning til end. Thank you Janney for taking care of the Guzman family!!

Jim K.

If you are in need of a new roof, I strongly recommend Janney Roofing. They are reasonably priced and use quality material. Their workmanship is excellent. They completed the project in one day, Everything, including the dumpster was removed the next day. When the dumpster was delivered, a large tarp was placed under it to protect the driveway. Large tarps were laid down around the perimeter of the house to catch any falling debris. The project manager, Taylor, checked on the progress several times during the day. At the end of the project, all debris was collected and placed in the dumpster. All tarps were removed. The perimeter and the driveway were swept with a magnetic wand to pick up any loose nails and other metal fragments. I don't think you can find a better company.

Manuel D.

Janney Roofing replaced our roof on February 2022. I expressed concern that I have just installed new gutters, they reassured that it will not be damaged and they will be like new condition. after they completed installation of new roof, there was no rain. Fast forward to September 2022, I sent them an email and pictures of massive leak in my gutter.

Janney chose to ignore my phonecalls and emails.

Be advised that they have poor customer support after they get your money.

Stacey J.

Great customer experience from start to finish with every single employee. Very professional and friendly and they strive to please! Highly recommend.

Gary D.

Janney did a fabulous job replacing my roof! Started on time and finished quickly, with no mess left behind at all! Everyone on their team was courteous, prompt and efficient.

Gary D.

Clare C.

We have used Janney roofing services twice now (first a leaky skylight, second a full roof replacement). Both times a wonderful experience and perfect job done. They are the best! I highly recommend them to my neighbors/friends/family.

David S.

I will say there were a few hiccups. However, nothing that wasn't immediately addressed and resolved. Everyone at Janney was super customer focused. They went above and beyond to make everything right. Hiccups can always happen-how a company recovers from them is Paramount. Janney delivered. I can't stress enough what a pleasure it was when speaking with everyone from the office to the crew. They finished so quickly and did an amazing job cleaning up. The new roof is beautiful and I have received so many compliments from the neighbors. I highly recommend Janney.

Mark C.

Wow, what a five star experience with this contractor. You won't believe it. The responses I received at every encounter were as if I myself was on the other side helping myself (as anyone would want it to be for themselves).

I even got a call 15 minutes before our appointment informing that he was held up and will be 15- 20 minutes late. Now, I can count on one hand this past couple years the times I got that degree of white glove customer service. I almost wish I need a new roof!

The employee, who came out for this call accurately claimed that: ""Janney Roofing is actually a SERVICE company that also installs roofs.""
I believe it.
Their earnest concern for your inquiry will be obvious at your first contact.
My roof leak was assessed and less than zero pressure for scheduling their service crew. (really a simple fix for my handi skills I was assured)

Same hot on the spot service crew came out after a home sale inspection caused a need for their input on a failry new installation. That was how I got their recommendation.

6 STARS really.

Tnl L.

During Hurricane Ian my house had a small leak around the chimney in a couple of spots and I had put in a short-term fix in the attic to stop water from leaking onto my hallway drywall ceiling.

Being that I had a newer roof, at four years old, I was hoping that it was a one-time issue with the storm, but wanted an expert to assess to make sure I didn't have a larger issue at hand.

I reached out to Janney Roofing through a neighborhood recommendation and assumed it would be a long time before getting squeezed into their schedule, especially with a hurricane causing significant damage in the area.

Peter followed up with me quickly and set up an appointment to assess my roof. He was very responsive and was on-time, super professional, and didn't try to upsell me on having anything done. He mentioned he thought what occurred was a one-time deal being we got a lot of rain in a short amount of time, but to call them back if we noticed anything. Peter wouldn't take a service call fee and exhibited tremendous customer service.

I will definitely contact Janney Roofing next time I have an issue as they left a lasting impression with me on how Peter represented himself and his company.