Jae Construction Group

Hope C.

Worse company ever I hired them in April 2021 and now it's October 2021 and still the roof is not completed. I would like someone to tell me what I should do now

Amanda G.

Description of Complaint:
Initially hired with first deposit 2/10/21. Showed up to demo existing shingle roof and install new metal roof on 5/15/21. Roof was demolished and tar paper installed 5/15/2& 5/16/21. Since then has not returned to the job nor called for any inspections. Numerous attempts to contact project manager & owner with no progress since. Massive amounts of water damage now throughout my house and video sent to project manager and owner today 6/11/21. Employee came out today to assess and document damage. Per employee ""we are just subcontractors to JAE construction and nothing here is done correctly. Everything that has been done thus far needs to be redone"". Jae construction has already collected %60 of the initial quote, but has yet to complete anything, leaving my home in an even worse situation than before they started. They also sent an additional invoice today for supposed additional materials, but have still yet to even complete their first inspection. Owner will not respond at all. Unbelievable

Susan A.

I just had my roof changed by JAE Construction Group. From my initial phone call until the last inspection , everything was handled with excellent customer we service and professionalism. Ron Menjivar, who was assigned my project, was always available to answer all my questions and concerns. He went out of his way to come by and fix something that I unintentionally took apart. He was excellent. I recommend this company and especially Ron.

Angela C.

We recently decided to hire jae's construction to replace our roof..it has been a wonderful experience from the moment I called them to the finish result.i have been dealing with claire an employee of there's and she is phenomenal, always happy and polite and has answered all of our concerns and questions. As a woman dealing with a roofer has been challenging since I haven't a clue about Roofing but with claire by my side made it very easy .also the employees of jaes construction could not have been nicer and so polite,even covering my pool and beautiful landscape.when they were done even sweeped and took the hose to finish Cleaning..what a concept these days couldn't be happier definitely recommend this company to get the job done.

Elizabeth P.

PLEASE. PLEASE. PLEASE. READ ALL VIEWS BEFORE HIRING.

This company is not only unprofessional and unethical but they are complete liars. Before hiring Jason I was made promises and told that the job would be an easy and quick fix. Over a year later I am still trying to get someone to answer my call, they have kept my deposit and have not stepped foot on the property to begin. Due to their lack of professionalism, commitment and work ethic I have had to even more trouble with my remodeling project and now have to pay even more due to the damages of waiting so long to get my project done. I will NEVER recommend this company to anyone. Not only did they keep my money, but now I have to pay almost double due to their negligence and incompetence. I originally booked JAE because of their initial friendly demeanor and their affordability. However, now this job has cost me almost triple in price since they refused to give me my initial deposit and now the damage is so bad that I had to hire another company to fix the initial problem and the other problems now due their lack of negligence. Do yourself a favor and GO ELSEWHERE. You will thank me if vyou do.

Mike D.

In my original review I was wrong about this company. I had just moved to Florida and didn't understand the seasons here. JAE Construction gave exactly what I wanted and even helped me fill out the FPL paperwork to get my new solar meter installed without a hitch. I had some trouble with the monitoring system but they got that working right as well. My Electric bills last year were under $600 and I have a 5 Bedroom 4 Bath home. Quite a savings.

Melanie R.

If I could give JAE Construction Group zero stars, I would. Don't be fooled by Jason's and his employees good looks and charming personalities, they were nothing but unresponsive throughout the duration of my project. Once they had a signed deal, they never picked up their phone or answered their text messages. It was a very disorganized mess. The workers showed up when they weren't supposed to and didn't come when they were supposed to. I would not recommend this organization for anyone's roofing needs. I don't understand how they have so many positive reviews. If I ever move to a new home and need a new roof, I would definitely NOT use JAE Construction Group. Ever.

Ana M.

We hired JAE construction in Pompano Beach to do our roof. The project started last October and we were told it would take 4 to 6 weeks max. Here we are almost 4 months later and roof still not done. Bad communication as well. We are very disappointed and extremely frustated.

Steven P.

JAE construction recently completed my metal roof. Their workers were clean and extremely knowledgeable and did a fabulous job. Jason, the owner was easy to contact and answered all my questions. This was a big job including gutters and putting a slight pitch on the flat part of my roof. They completed their work in about two weeks and i am extremely pleased with the job.
If you are planning to do a metal roof, you should consider them for quality at a fair price.

Erika K.

Jason and his team were very helpful and professional throughout the whole roof replacement. I would recommend this company.