Jae Construction Group

Ash V.

I have never written a review or commented on a company , but I just needed people to know about JAE Roofing and how horrible the service , the communication , workmanship and follow up. After spending $30,000 on a new roof the new roof was leaking right away . From the beginning I saw trouble looming . All I could maybe say it was a COVID delay but other houses around me had the shingles ready to go .
1. They damage my car that was on the side of the house about 7 to 10 feet away .
2. Left a huge mess of roof nails , tar , wood and just debris inside the garage with out clean up .
3 . My roof started to leak when the put the 30lb under roof felt and now no have a huge stain and crack on 2 parts of my house .
4 . JAE,, They came in my house to look at the leaks and with the dirty boots and black tar damage most of my very expensive carpets .
5 . After new roof completed started to leak right Away . They needed to come out 3 times to fix the issue .
6. My shingles on a part of the house are not the same color as the rest of the house .
7. Left nails all over the garage , front and back yard so my Childers and I can step on them.

Well that is all . Hope this helps some clients out to do better research on roofing companies.

Diane R.

The flash was not installed and now we have a huge leak in our kitchen!
I have $20K in damages. A licensed plumber found the leak. The insurance inspector came our and saw that the flashing was not installed and there was mold growing on the roof where it was not nailed down.

They do not want my calls and they certainly do not want to give me their insurance details.

DO NOT HIRE THIS COMPANY!!

Delicious F.

BEWARE!!!! If you like no communication, being insulted , taking a year to complete a project, this is the Company for you. Please READ your contract. This Company after damaging the inside of my ceiling due to adding a new roof will not pay for repairs nor fix any leaks caused by them. After spending 25,000 you would think that you would be treated better. Very disorganized Office and poorly run. Use another Company please .

Hope C.

Worse company ever I hired them in April 2021 and now it's October 2021 and still the roof is not completed. I would like someone to tell me what I should do now

Amanda G.

Description of Complaint:
Initially hired with first deposit 2/10/21. Showed up to demo existing shingle roof and install new metal roof on 5/15/21. Roof was demolished and tar paper installed 5/15/2& 5/16/21. Since then has not returned to the job nor called for any inspections. Numerous attempts to contact project manager & owner with no progress since. Massive amounts of water damage now throughout my house and video sent to project manager and owner today 6/11/21. Employee came out today to assess and document damage. Per employee ""we are just subcontractors to JAE construction and nothing here is done correctly. Everything that has been done thus far needs to be redone"". Jae construction has already collected %60 of the initial quote, but has yet to complete anything, leaving my home in an even worse situation than before they started. They also sent an additional invoice today for supposed additional materials, but have still yet to even complete their first inspection. Owner will not respond at all. Unbelievable

Susan A.

I just had my roof changed by JAE Construction Group. From my initial phone call until the last inspection , everything was handled with excellent customer we service and professionalism. Ron Menjivar, who was assigned my project, was always available to answer all my questions and concerns. He went out of his way to come by and fix something that I unintentionally took apart. He was excellent. I recommend this company and especially Ron.

Angela C.

We recently decided to hire jae's construction to replace our roof..it has been a wonderful experience from the moment I called them to the finish result.i have been dealing with claire an employee of there's and she is phenomenal, always happy and polite and has answered all of our concerns and questions. As a woman dealing with a roofer has been challenging since I haven't a clue about Roofing but with claire by my side made it very easy .also the employees of jaes construction could not have been nicer and so polite,even covering my pool and beautiful landscape.when they were done even sweeped and took the hose to finish Cleaning..what a concept these days couldn't be happier definitely recommend this company to get the job done.

Elizabeth P.

PLEASE. PLEASE. PLEASE. READ ALL VIEWS BEFORE HIRING.

This company is not only unprofessional and unethical but they are complete liars. Before hiring Jason I was made promises and told that the job would be an easy and quick fix. Over a year later I am still trying to get someone to answer my call, they have kept my deposit and have not stepped foot on the property to begin. Due to their lack of professionalism, commitment and work ethic I have had to even more trouble with my remodeling project and now have to pay even more due to the damages of waiting so long to get my project done. I will NEVER recommend this company to anyone. Not only did they keep my money, but now I have to pay almost double due to their negligence and incompetence. I originally booked JAE because of their initial friendly demeanor and their affordability. However, now this job has cost me almost triple in price since they refused to give me my initial deposit and now the damage is so bad that I had to hire another company to fix the initial problem and the other problems now due their lack of negligence. Do yourself a favor and GO ELSEWHERE. You will thank me if vyou do.

Mike D.

In my original review I was wrong about this company. I had just moved to Florida and didn't understand the seasons here. JAE Construction gave exactly what I wanted and even helped me fill out the FPL paperwork to get my new solar meter installed without a hitch. I had some trouble with the monitoring system but they got that working right as well. My Electric bills last year were under $600 and I have a 5 Bedroom 4 Bath home. Quite a savings.

Melanie R.

If I could give JAE Construction Group zero stars, I would. Don't be fooled by Jason's and his employees good looks and charming personalities, they were nothing but unresponsive throughout the duration of my project. Once they had a signed deal, they never picked up their phone or answered their text messages. It was a very disorganized mess. The workers showed up when they weren't supposed to and didn't come when they were supposed to. I would not recommend this organization for anyone's roofing needs. I don't understand how they have so many positive reviews. If I ever move to a new home and need a new roof, I would definitely NOT use JAE Construction Group. Ever.