Infinite Energy Home Services

Ryan V.

If you find yourself in conversation with Infinite Energy/Garner Roofing steer clear away from them.

They put our home at risk by attempting to start and finish a roofing project over our house prior to a huge storm that began in January. Quote an initial scope of work, then bait and switch threatening to leave our roof exposed unless we signed a change order that went up over 100%. We signed - storm hit - have leaking in our attic, moisture, and discoloration in our ceilings. They disclaimed any responsibility.

Horrible company to work with. Do not recommend them at all. Owner Rich Walton wouldn't come out or speak to us during the entire process even when he'd been requested multiple times. Karissa H. is extremely unprofessional and sent multiple poorly written emails to us, she has no clue what's going on and never even stepped foot on site. Very shady business.

Definitely check the reviews on BBB prior. We will be filing a complaint, tapping their bond and pursuing legal action for negligence.

Odie M.

We wanted 220v for a hot tub and a new electrical panel. They dealt with SMUD and filed for permits. They replaced the panel with new breakrs, ran and 100ft of conduit out to the tub. There was also an older water heater replacement that's been on the to-do list that they took care of. We enjoyed having the guys at the house and they made the experience fun and easy.

Jessica R.

I just got a new roof and solar panels. I can't believe it but my electric bill is already half the price.
Noah and Ricardo were great and helped me every step of the way. The crew was clean and skilled. I was really concerned about construction mess and my pet being left in the yard... maybe to step on a nail or some thing but they were absolutely clean. I absolutely recommend them to any of my friends or family.

Rob S.

Installed attic fan and upgraded insulation in attic. Quick and effective communications (via yelp) to get an estimate scheduled. Price was very competitive.

Installation crew - Dennis and Richie - took great care with the work, sealing off the area, etc. very friendly and clearly explained what they were doing. I'm pretty sure the room/closet with attic access was cleaner than before they started!!!!

Also appreciate the communications - received text messages about upcoming appts which included photos of the technicians.

100% recommendation.

Lorelei M.

They installed solar panels on my house in March of 2022 as of now September 2022. I still do not have functional/ working solar panels that actually reduce my SMUD energy bill. I have called them each step of the way. If I call daily for 14 or more days they will complete the next step towards functional solar. Then after 2-4 weeks SMUD will send me a highly technical email. Explaining that there is another step in the process thy SMUD is NOT responsible for. And I have to call every day for two weeks to get that step completed. At this point I have given up EVEr actually having functional solar.

Julie N.

As of 8/11/22, the repairs were not fixed. I had to find another company to get the venting issue repaired. The owners (there are 2 - Rich W & Jeff) of Infinite Energy refuse to fix their mistakes. The building reinspection still has not been scheduled. I have been dealing with Tracy, who is a great employee that is trying hard to fix these mistakes. Unfortunately, it's the owners of this company who take absolutely no responsibility. I cannot wait to be done with this company.

Jack K.

I hired Infinite Energy to remove a deck and rebuild a new deck in its place.
No attention to detail. Large gaps between the deck support brackets and the vertical and horizontal 4x6 deck support beams. In some of them they cut a section of 4x6 and slid it into the gap. In others they took slivers of 4x6 pushed it into the gaps and snapped it off. They used a chalk line for the plank screws into the joists but could not manage to come close to the chalk line. Lots of ""ghost screws"" that go through the plank into nothing. Sometimes they would add another screw next to it.
The metal deck railing system that was installed was not straight. They came back to ""fix"" it but said that ""this will have to do, otherwise we would need to buy new deck railing posts"". The redwood planks used on my deck were warped, so the lines on my deck are curved. When they tried to correct this at the edge of the deck the freehanded a rip cut on the end plank giving it a nice wavy look to it, leaving gaps between it and the vertical trim piece on the edge of the deck.
The owner does not seem interested in making it right as I have not heard from him at all when he knows that I am still very unhappy with the finished product.
Please, check out my photos for examples of what I mention above. They clearly show a lack of workmanship and a lack of concern for my satisfaction of the work performed.
I would strongly discourage anyone from hiring this company to build a deck.

Mona G.

Just wanted to give a shout out to this business. I had an electrical box replaced and our Generac hooked up. Brandon came out and gave a very fair quote and Dennis followed up with great service. I feel both went above and beyond and I am very happy with everything!!!!!!

Najafi M.

Very chaotic company, unorganized, unresponsive and very difficult to deal with even on very simple and basic questions and projects which was a very bad start, so I called off dealing with them all together.

Jeremy K.

My wife and I chose this company to put solar on our home. We signed our contract and they failed to send the PG&E portion of the contract to us. We reached out to PG&E to see if they received our paperwork and they told us they have not. At this point we had already given them our down payment and signed out contract to send funds to the company becauae they finished the install. We were unaware at this point that PG&E didn't receive our paperwork and that they didn't know we even had solar installed. We started our install in September of 2021 and didn't receive the PG&E contract until December of 2021. After weeks of trying to get ahold of someone in the office, emailing and calling with no call backs, we finally were able to reach someone. The person we talked to said that the PG&E portion should have been the second form we signed. After install we were still reciveing very high power bills that the solar should have been lowering. All because they didn't take the time to make sure all the paperwork was done properly.
To anyone out there looking to have solar on their home, I wouldn't not choose this company. I'm giving it zero stars because they are very unprofessional and fail to communicate to the people they are doing work for.

****DO NOT USE THIS COMPANY****