Imperial Roofing and Gutters

Mateo D.

Pushy sales people, have a disingenuous customer service attitude. I literally had to agree to an inspection for the representative to let me off the call

Pranab B.

Based on my recent experience with Imperial Roofing and Gutters I would highly recommend this company as one of the best roofing companies in this neighborhood. I had a few displaced or broken slabs on my roof causing a leakage. All other companies I approached provided me quotes based on a home inspection report and didn't care to come to assess the damages and repair work needed as if hard earned customer money has no value or concern to them. The quotes were bound to be imperfect and misleading. Imperial roofing team did an excellent job to come out and climbed on the roof and sent me a detail estimate with pictures of the damages. They itemized each work they would be doing to fix the issue. What a customer focusing approach! I had no hesitation to accept their proposal realizing that the quote was perfectly reasonable.
The team came on time and did an excellent job to complete the repair work. It rained heavily a day after their work and as expected there was no further leakage. The whole team including the project manager was highly professional on their behavior, approach and timeliness. Each one from this team I came across was very courteous hard working. I must add a few extra words about the responsiveness and customer care approach of the front desk representative Mireya Figueroa. She was quick to respond on my queries each time. She cared to understand my special request to fix the issue before imminent rain to start on next Monday. She coordinated well with her manager Ricardo to get the leakage fixed on Saturday before the predicted rain to start from Monday.
Finding good, reliable, and honest people for any maintenance service I very challenging now a days. Imperial roofing and gutters exceeded my expectation on that. Thank you, team, please keep up the good work.

Adriane r.

I would highly recommend Imperial Roofing! They did an excellent job on my roof, with attention to detail and great customer service. The previous roofing job was not that old and the company did a terrible job.
Imperial Roofing came in and did an impeccable job. I was really impressed!

Kellie J.

Imperial Roofing and gutters did a partial tear off of my shingles, replaced the paper with 2 layers, replaced the metal in the valley and along the fascia. Within days after calling, the project manager came and gave us a fair written proposal that outlined in detail all work to be done. We had some questions, made some amendments and quickly had an appointment. The crew came on time and were amazingly quick, efficient, and cleaned up nicely. I highly recommend Imperial Roofing

Raul F.

Dealing with the brothers from imperial roofing was quite confusing. They both contradicted each other at different times. What's more, the bid they gave me didn't even have my name on it (someone else's) and was wrong. Hire these fools at your own risk.

Susie H.

I liked working with Imperial Roofing. Their team was professional and reliable. They provided me with a quote quickly and very detailed. I ened up going with a different roofing company but they were my second choice.

Michael E.

Out of the companies that responded to my request for a roof repair, one did not come to my house, but they said that repairs cost $300 for the first hour, $200 for every hour after that plus materials. The second showed up to my home, he didn't go up to the roof, he looked from the ground where the damage is not visible and said it would cost about $7,000 to replace a section of the roof.

The third company, Imperial Roofing, had a project manager come my house. He immediately pulled a ladder and went up to the roof to assess the damage. Several minutes later he was back down and told me about what he found. After that, he said he would send a detailed quote and if I agreed, I could set a a date for the repairs.

To his word, I received a quote by email and a hard copy in the mail. It detailed all the work and materials to be used. Now I should note that there was caveat stating that if there was any unforeseen damage to the roof, I would pay extra. However, in my case, they kept to their estimate. Which was much less than replacing my roof.

Finding good, reliable, and honest people in my time of need has been a tough journey. Thank you Imperial Roofing!

Liz W.

My house had no gutters when I moved in, so dry rot was everywhere. Imperial was not only fast on response to my call, but they worked me into the schedule quickly, got materials on time, showed up on time and did the job beautifully. The team was polite, courteous and thorough - I recommend the company highly.

David S.

My MIL is an 85 year old woman who needed her gutters cleaned out. She has large trees and a flat patio that fills up her gutters and causes rain back flow into her eaves. One handyman refused to clean those gutters anymore because it was such a laborious job. I found Imperial Roofing & Gutters on Yelp within minutes. Based on the positive comments, I passed their phone number on to my MIL. She was treated with respect and a crew showed up on time, the day of the scheduled work. My MIL is very picky about work around her house. She told me she was very impressed and very pleased with their quality of work and thoroughness. They have her on a scheduled maintenance program so that she need not worry about finding another company to address her leaf filled gutters in the future. Thank you for taking such good care of my MIL. It means a lot to know she's in good care.

Kent B.

Great service. Good price. Work was completed quickly and efficiently. Highly recommend.