Ideal Roofing Corporation

Drew S.

I have tried to use Ideal Roofing three times. The first two times were amazing. We were given a fair quote, the work was done at a high quality and happened quickly. My Wife and I have tried to use them for a third time and it has been very difficult. I was told the work would get done the week after Thanksgiving. I assume due to rain it was not, but nobody communicated with me. Since then I have talked to multiple people on the phone who have each told me that someone would get back to me. Nobody has. I have sent multiple emails and left multiple voice messages without a response. I understand the weather lately can make this work difficult to complete but I just want communication.

Dan W.

As a realtor, its important to have a great roofer to recommend to clients - Ideal Roofing is who I recommend (and use on my personal home). Jim and Ideal are professional, knowledgeable and do great work.

A. T.

Several years ago, Ideal Roofing did a good job on a couple of small patches on my roof, so I hired them to redo my tile roof in 2015. They redid the roof in September 2015. When I looked up, I found they had put a $10 plastic downspout extension (http://www.homedepot.com/p/InvisaFlow-StealthFlow-Low-Profile-Downspout-Extension-4600/202532737)as ""custom drainage from outlet to gutter"". In October, Jim promised to finish the work the following week. Fast forward to January--the plastic diversion was still in place. After another round of email, someone finally came out and installed a small metal extension that STILL didn't go to the gutter; it dumped water exactly where the first downspout had. I really want to like this business. Jim sounds like a nice guy, but he just didn't get the job done, and I still don't have what I payed for.

Not T.

I really wanted to give them a good review, and I've gone back and forth for months whether I should, but I now think I should let people know this is a business that doesn't keep appointments. At least three times I waited for them to fix my roof, and three times they promised to be there or to call, and then I'd waste my whole day waiting for nothing. Each time. They don't keep promises, and the damage only grew worse because they waited, making what would have been a simple repair into something much more costly. Thank god it was before the rain began.
James talks a good game--maybe far too much at length--but it's empty. Look elsewhere.

Yann R.

Ideal Roofing did a very good job on our roof. I updated this review and upgraded to 5 stars. Jim and Frances have been a pleasure to deal with every time I spoke to them.

Dennis F.

I've used Ideal a couple of times on different properties. Jim and his crew are solid, quick and professional. I limit five stars to those who deserve it and they have earned it each and every effort.

richard a.

I had to sue this company to correct serious deficiencies in the roofing job they performed for my residence. We mediated a settlement in court and they agreed to the court to correct the deficiencies in the roof. They showed up, swept the roof, left two large containers on the roof and then disappeared. In short, they reneged on their agreement with the court to remedy the roof problem. I would not recommend this company and must provide a low rating.

Jack C.

Ideal Roofing completed my re-roofing project on budget and on time. I interviewed and got estimates from a half a dozen roofing companies before selecting Ideal Roofing. They didn't complete the project without any issues, but they fixed everything that I brought to their attention (e.g., painting with base of the pipes on the roof, etc.).

Jim Merlone (President of Ideal Roofing) was recommended by a local realty company. After reading Yelp, I was a little skeptical about hiring Ideal Roofing, but Jim was very knowledgeable and very professional, so I decided to select them for my re-roofing.

Ken T.

Worth getting a quote. Recommended by several realtors and home inspection companies. Company has been in business for several years. That is important. They will be around if you need them to make good on the warranty.

Stephen G.

Began the job quickly but follow up to complete the job was frustrating. After 6 weeks of calling weekly, someone finally got back to me. They completed the roof job but I still have a leak. Called again due to the same leak and they never returned my call. I gave up. Would not recommend!!!