Houston Roofing & Construction

Megan G.

I just recently bought my first home and wanted to get an inspection for our roof. Ryan came out to inspect the roof and explained everything that needed repairs, either as soon as possible or in the near future. He answered every question I had and I felt assured that I had chosen a great company to work with! A few days later, the repairs were made quickly and look great. I will definitely be using them in the future and will recommend them to anyone! They event sent an adorable ""thank you"" package! The level of service is the best I've experienced.

John D.

HRC replaced our roof after Hurricane Harvey in the fall of 2017. I was actually pleased with the work and the appearance of our new roof. It looks quite nice. However, there was other work to be done that was authorized by my insurance company, including replacing a screen cover on the pergola over my patio. After an understandable waiting period to get the material, the screen was replaced. However, a couple of months later, after we moved back into our house, we noticed that while the screen had been replaced, the workers had walked on the hollow aluminum structure, crimping beams and damaging the structure. I made them first aware of this in January 2018. From January to July I made 10 phone calls to try to resolve the problem. Finally in August, I made contact with the owner. In September and October, I was told they were still looking for materials (now one year since the job was finished). In May 2019, I sent another email which has still not been answered. If the materials can't be found, then it would have been nice to at least have received some compensation as I will have to replace the pergola; instead, I continue to be left in the dark with no resolution. I think the thing that has frustrated me the most is that while the roof was being replaced I got constant phone calls and texts to make arrangements to meet to get the insurance check to them as soon as possible. I even drove out 30 miles one time to meet their representative to try to help accommodate them. It would have been nice if their concern for correcting the problems they created, and communicating with me about them, would have shared the same level of intensity and promptness as their desire for getting their money.

Carol G.

I was thoroughly impressed by this company. Dustin met me, went over all aspects of my roofing needs and had his team install my roof a week later. The roofing crew was very clean and professional. I would definitely recommend this roofing company. Dustin also gave me fantastic customer service. My whole experience with Houston Roofing and Construction was a very positive one.

Celia J.

Houston Roofing and Construction put a new roof on my house,
DO NOT have them use a company to put up your gutters. The gutter company put up gutters over rotten woods. My painter pointed it out to me.
Now Houston Roofing insist I have to pay for the gutters to be taken down and put back up so the rotten wood can be replaced. WOW!
They would not give me the name of the gutter company so I could deal with them directly.
I have already given them almost $20,000. A very important lesson to learn. Never mix 2 contracts together!

Brandy D.

I used them because they did a great job at my neighbors house and all reviews were positive. My roof looks great and Justin, our rep was very professional and easy to communicate with. He keeps you informed and communicated the process. It only took a total of 2 days including clean up to replace the roof. Everyone in the company is very nice and I've since recommended them to others and my neighbor app website. We had a small hiccup and Justin worked to fix the problem through no fault of his and wanted to make sure we were happy, he is first class. I definitely recommend them
For your roofing needs and they do other construction as well.

Jill J.

We spent $20,000 on a new roof of premium shingles 4 years ago. Houston Roofing improperly nailed the shingles and the nails are rusting. We've had the roof repaired 4 times. They repaired the roof the first time. However they wouldn't return our call after that. Do not use this company.

Mike G.

The company responded to my call e. a suspected roof leak the same day. The representative, Dustin Stahmer, conducted a thorough inspection of the room showing evidence of the leak, the attic and the roof. By that evening, the Friday before labor day, I had a proposal for a repair package which was completed the following Wednesday. All parties were professional, courteous and responsive and, at least from the ground, the repairs seem to be first rate. We were very pleased.

Mike Gremillion

3304 Rice Blvd.

Chris S.

Dusty came out on Monday and we had our new roof completely installed by Friday night. Couldn't be happier with the product and service.

Paula A.

Houston roofing and construction by far offered a level of knowledge that none of the other five roofing companies that I spoke to offered.
I worked with project manager Ryan. He came out and spent time evaluating my roof and speaking with me about all my options.
Houston Roofing and Construction was the only company that was concerned about maximizing my ventilation system. Ryan immediately noticed that my particular roofing system was not sufficient for my house.He pointed out that my house didn't have many ridges, to support the Ridge Vent Ventilation System. He suggested that I go with a turbine system that would maximum my ventilation system that would in return help extend the life of my roof.
Ultimately I opted to file an insurance claim which is quite a lengthy process. Ryan offered to come out when the insurance inspector came out to evaluate my roof. He helped me throughout the process and made sure I understood all the roofing terminology. He was an invaluable resource through the entire process.

Houston Roofing company is a great choice if you are looking for a superior level of knowledge and service. As a single woman that owns her first home, I greatly appreciated the level of service and care I received. All my questions and concerns were answered throughly and promptly.

Helen H.

I hired Houston Roofing to fix a problem with water leaks in my upstairs master bathroom, guest bathroom, and laundry room, which are rooms with vents. Houston Roofing has come out to fix this twice before, but, unfortunately, I am continuing to experience leaks which are ruining the drywall and paint. Houston Roofing is refusing to come out a third time to fix their unacceptable work. I believe that they are incapable of identifying the source of the water leaks and incapable of fixing the water leaks, which have occurred in the exact same areas. I am going to have to hire another contractor to fix what Houston Roofing could not. I would not recommend Houston Roofing as the owner, Nathan Braly, does not stand behind his work and his warranties are worthless.

Pissed off customer.



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Houston Roofing & Construction stands by its word and resolved my complaint that was previously posted on this website to my satisfaction.