His and Hers Roofing

Just M.

How come you don't accept work that is not an insurance claim?
Reminds me of the roofing companies that are on the TV news after these big storms hit, the companies that screw the home owners and leave them with maybe some of the needed supplies dumped off in the front yard and then you don't hear from the company again. Or maybe the roof leaks worst then it did after the storm. Maybe I will look them up on the local news stations web site.
Don't you feel that is shady to drive/walk around after a storm and offer to file a claim with your insurance company as long as you sing up with them? Makes my skin crawl.

Kelly F.

So bad dont use this company they are scamming.
They called and filed a claim for me with my home insurance on Feb 2023 and they took my deductible , got the money from my insurance claim, insurance company paid them directly on july 2024 and then scheduled to do roof for me on November 3rd 2024 and now saying that they need to reschedule my roof to January 2025the reason they said because of hurr Helene and Melton they can't do it job on November. my house was more damaged and impacted by the 2 hurricanes and since they are not fixing my roof on time . i called them they said "" what do you want me to do"" i told them i will call my insurance to tell them that roof company dont do the job and then this roof his and her roof company said "" go ahead"" so rude and no ethical take advantage on homeowner. We said we will call lawer they said they dont care if we dont mind to pay for lawyers

Angela M.

His and Her Roofing identified our roofing issues. Unfortunately our insurance fought it. In the meantime the customer service department was always available to answer questions. We ended up having to sue the insurance company and they finally approved it. Once approved His and Her Roofing replaced the roof rather quickly. They were transparent about the roofing products they used and if they didn't know they found out. Although it was a long process, I'd give them 5 stars because they are willing to work with you.

Adairah I.

Travis was very informative. Although I'm renting I know who to call when I need my roof done. Thanks

Jodi H.

I'm impressed by this roofing company with the best customer service. it's refreshing to have a positive experience with reps that manage the clients and new leads with patience and class. Cassie Olson was top notch. She had great knowledge and understanding. Total Assett! thank you

Roque C.

The worst company to work with. I have hired them twice, they replaced the roofs, but after that, there was always a problem.
In my first house, 6 months after the installation, I realized one of the gutters was overflowed, so I dissembled the downspout and found a big ball of nails wrapped in some other roof materials stuck in there.
Now, four years later, I purchased a second home, and I gave them a second chance in October 2023 to replace my roof. This time, there was a mess around the house, a lot of black dots on the driveway and the pool deck, nails everywhere in the grass and in the pool, a hole on the metal part of the patio enclosure, and a big stain on the garage door. When I called them to complain, they came and said the dots on the concrete were old (which is not true,) they ""fixed"" the hole with a hammer, and offered me $450 to paint the garage door.
So 4 months have passed... I have called 4 times... and the check hasn't arrived.
Every time I call, the customer service representative says that they cannot pass me to anybody in charge because ""they don't work in the office, but they already know about this, and someone would call me back.""
Days pass and nobody calls me back.

Rick S.

Absolutely unprofessional and unorganized performance! I hope you go elsewhere for your roofing needs. Buyer beware! You've been warned. While I'm generally pleased with the job H&H did, the headache of scheduling, required follow-up, dealing with so many different people, and their trying to ask for more money the day before delivery (after ordering my shingles 5 months prior), are all reasons I wouldn't do business with them ever again. The team also left me a mess to pick-up and showed up unannounced with 6 guys on my roof to put in one screw in a gutter they'd damaged. 1 guy worked while the other 5 played on my roof and in front of my house. I don't mind if you don't speak English, but you should have one guy on the team that can. It wouldn't have taken much effort to get a glowing rating from me, but the unprofessionalism displayed was worthy of warning others to be prepared for headaches.

Karen M.

If this company knocks on your door and tells you they can get you a free roof they are lying. After they have you sign over the rights to your insurance claim, they sue your insurance company. Then they get that money but tell you you have to pay a large deductible to them. Then they do part of the job they promised and tell you the insurance company didn't give them enough money to do the entire job. Of course, they never told you about that possibility at the beginning of the process. Your insurance company cancels your coverage because of the claim and no one else will write you because the job isn't complete. This company is unethical. Do not deal with them!!

Bob S.

Do not trust anything this company says or does. They are out to scam older people and will lie directly to your face. They say it will be free but in reality you'll end up paying thousands of dollars. Not only did they try to get out of doing our additional unit (when it was documented it would be done) but they put on old shingles and the roof failed inspection. I wouldn't be surprised if they already had a class action suit against them with how they conduct business. They are a terrible company out to prey on the older and less knowledgable folk.

Griffin K.

This company hires door-to-door solicitors hawking a supposedly ""free"" roofing inspection; costs to be paid for by insurance. (Pushing such dubious claims by assignment of benefits is a large contributor to why insurance premiums are so high.) The young man they hired claimed that I had uplift on my home's architectural shingles near a valley on the northwest corner. Not a chance, since I regularly clean off and inspect the roof myself several times a year and always after a windstorm event. When I challenged him on what he was seeing (disagreeing with his observations/conclusion), he stuck to his guns. Not a ""maybe"" or ""if we can get a closer look on the roof"" kind of genuine qualification--which I imagine is what a competent, cautious roofer would add to any such statement--he maintained that he could ""see"" uplift from the ground at a distance of 30' from the roofline, standing on the sidewalk. Whatever his training was (he admitted he was not himself a roofer or inspector), I'm sure he was encouraged to try and sell a ""free"" inspection which he immediately claimed was not a solicitation, since it wasn't something more than $35 (even though present law sets that limit at $25, see Sec. 501.021(1)). Given this encounter, I would not hire this company.