Henris Roofing

Wayne A.

Henris did a new roof for me and San Rafael. They were great and work their butts off. They were easy to work with and left the place clean when they finished. The parking was a little tricky and they work with the neighbors to get things done.I would recommend them to friends and family.

Kate T.

Henris Roofing saved us when we discovered we had a leak in our chimney right around the holidays. So many roofers wouldn't even return our calls but Henris made time for us in their busy schedule, completed the work with great skill and professionalism and explained everything clearly. They created a channel for water to flow (that the original roofers missed) and repaired a hole in the stucco. The team tested to make sure they got the leak and got all the work done before our mold/water damage remediation team was ready to start. (The remediation team wouldn't begin until the leak was fixed). I am so very grateful for and happy with Henris Roofing!

Lya C.

We had a great experience with Henris Roofing. They came by on short notice to repair our leaky carport that is attached to the house and has a tar and gravel roof. They got most of the leaks, and when I called to let them know, they came back immediately and got the rest. They were super nice and efficient. I definitely recommend them. Not too many companies deal with T&G roofs and it's nice to know we can call Henris.

Trisha M.

Is ZERO stars a possibility? Appalling service -- horrible work. This company has screwed over my 89 year old mother time and time again. They are NOT reliable -- not showing up for two appointments that were made, unwilling to fix shoddy work. As a result of their inferior work, there's a large hole in my mother's garage ceiling, and with the recent rain, there are buckets everywhere, and the hole is growing larger. I'm sure there is significant structural damage at this point, and our next step is a lawsuit.

Anton E.

Our experience with Henris has been great. They have communicated well and installed a membrane style roof that seems bulletproof. They are going to be doing some penetrations for some new work, so I will update if there is any issue. I would highly recommend this company. These guys are solid.

Nathan L.

Henris Roofing is horrible! They are a huge problem to communicate with, their workers are rude, and they could care less about your neighbors. A roofing project can be loud, and intrusive. They often need to park large loud trucks on the street and it can really be a hinderance to a neighborhood and if it's in a commercial district then the bottom line of a local business can really be effected. Some of that can't be avoided, but if they don't complete a job on time, get the proper permits, and consider your neighbors you could have a bigger problem on your hands than a leaky roof. Henris is horrible about this. Henris can't seem to complete a job on time and you'll be left with neighbors who have no one to blame for the unnecessary rudeness, debris, noise and parking issues but you. Not only am I upset but so is every one around me.

Edith C.

Competitive pricing, excellent work, wonderful customer service...they even referred us to a wonderful contractor for new rain gutters! An unexpected cancellation moved our job up sooner than the anticipated September start date-now we're already for for El Nino or whatever nature may bring our way this winter! Thanks, guys!

Michael U.

I have lived in Petaluma since 1980. I like to support local businesses whenever I can. Two years ago I called Henris to do a small roofing repair job. All went well and they did a satisfactory job. However, I recently had need of ther services again. I contacted them 3 times and never received the courtesy of a reply. There is no bigger insult. I woud not recommend them to anyone for anything. Their loss... I'll tell all my friends.

barney p.

A most frustrating experience with Henrys. Wanting to support a long time local business, I had them re-roof a flat roof area a few years ago and decided to replace the entire roof, Wanting an estimate I called, and called, and called, leaving message after message over several weeks, yet could not get a call returned. As Henry's are only a few blocks from my house I ended up going there to get on the schedule for an estimate.

Now, 4 years later, I decided to use them again for another roofing project so I called, no one ever actually answers the phone, so I left a message, days later still no return call so I called again.....amazing someone picked up, but no, he could not schedule me, but would have someone else call to put me on the schedule. A week later and still no return call despite 2 more messages being left by me.

According to a veteran local Real Estate Agent, I am not the only one with this complaint about Henry's, it has been a problem for a long time and the reason people go elsewhere for their roofing work. How sad that a local company should treat customers with such disregard.

If you want a timely roof repair or re-roof, I suggest that you go elsewhere.

Neil S.

We once had a great experience with this company, but currently we have been very very disappointed; they re-roofed our house for a very high price and we now have dry rot on our eaves, only three years later. They feel that their work was satisfactory, but we have been through a series of other roofers coming to examine to bid on a reroof or repair and not one of them has felt that the workmanship was at all satisfactory. They have been slow and reluctant to respond to our concerns and have made only a shallow attempt at trying to please us. We hired them based on our past experience with them, over twenty years ago, and knowing that they were a local long time company; but we really feel that they are no longer the company that we wish they were. Be wary of them.