H-Point Roofing

Jeanne F.

Sun caulked the skylights on our roof several years ago. He responded quickly to my request then, was thorough and priced reasonably. Called him again recently when a leak from the roof developed at the end of this heavy rain season. The reason for the leak was not immediately evident. He told me the truth, that he couldn't see the source of the leak, that I should call back when the leak was actively happening so he could trace it, figure out the problem. It leaked again during a light shower and this time during the day so he could see it in action. He did finally recommend a new roof, but did not go to that conclusion until he had explored the possibilities.
The roofing company he recommended, Angelo's, did a great job and Sun checked on the work several times during the process.
Sun responds to requests quickly; is experienced, thorough and honest in his assessments. A good, reliable source of help with roofing issues.

jessica h.

We had our own atmospheric river inside the living room during this recent storm. Understandably, roofing experts were very busy, so I was leaving multiple messages for people when I could even get through. Sun was the only one who called back, almost immediately, and then scheduled an appointment quickly, worked around my schedule, showed up when he said he would and was professional and delightful. He sized up the situation quickly, said we didn't actually need any immediate repairs (it has been a blocked drain on a flat roof causing the problem) gave us some solid advice about moving forward, and left with charging a fee. If I ever run into trouble again, I would definitely call him!

James D.

My drain backed up during recent rain (on a flat roof) and leaked through into the house. I needed some repair work to get through the winter but had no advance notice or scheduling and called right at the start of the rains which is a terrible time.

Sun was the only person that would respond to me (two roofers just told me ""stopped drains will leak"") and talked through the problem to understand my issue was more than just a little leak.

He came onsite the same day to check and give me a quote, and gave me comprehensive options and I felt comfortable that he had a solid understanding of roofing and my specific situation. The pricing was decent based on previous work, but I couldn't even get a competitive bid. He coordinated the work quickly based on the weather schedule and did the work quickly and efficiently.

Yes, he does have a thick accent, but you can work with it; he is patient and willing to explain several times if it isn't clear.

Martin V.

I highly recommend H-point roofing for roof repairs in this El Nino season. I bought a house with a sky light that had leaked in the past, and the seller had made several attempts at patching it. It leaked after the big rain of December 2014, and I called H-Point. They did a comprehensive patch of the roof around the skylight, but then, of course, we had the drought so it was never really challenged.

This winter's rains resulted in a slight resumption of the leak. I called H-Point and they came out within 1 hr. The next day they had a theory on where the leak was coming from and a crew to do repairs. All this no charge, as it was under warranty from the original job. Sun Hong, the crew boss, was apologetic saying he wanted to make good on his job. I was impressed with their prompt response and professionalism.

This has been a pesky problem, as is often the case as people who have skylights can attest. I would definitely call these guys again and recommend them.

Mirto H.

Quick to quote, reasonable return date to replace roof (a month after which currently is amazing time return). Quote was really good, work was great.
He pulled the permit for us, did all the work came, fixed, gone by the evening.

Han L.

Yes, I found H-Point on Yelp and spoke directly with Mr. Hong. He answered the phone himself and was able to stop by for an estimate within a day. This is in contrast to many other roofers around this time, who have an answering machine telling you they're not taking on any new jobs until Novermber/december/Jan (must be the el Nino craze). Mr Hong agreed to squeeze in the small job that I needed, within a week despite his schedule, and said he would do it himself (which he did). He says he is always at the job site, either supervising the workers all day, or doing things himself. He also does not mind doing small jobs, which is exactly what a homeowner needs.

Although the original need was for installation of a roof jack, he pointed out some shoddy work on a previously installed jack (sealed only with some roof patch and not with bitumen) and I later also asked him to help seal the roof around several pipes, that had caused leakage in december. All of this was done professionally and properly with modified bitumen. The job became a little bigger than intended but his assessment of the pre-existing seals made sense, and he assessed my roof as overall being in good condition, not requiring replacement for many years. While he was at it, he pointed out some small things that I should do to improve the roof, including areas needing some caulking and some poorly done flashing. He proceeded to do the caulking himself.

Mr. Hong's English may be difficult to understand, but he gives things to you strait, with honest assessments. He is an entertaining and energetic man and you can tell he has a sense of pride and responsibility in the quality of his work.

Jake L.

Another review for extra generous service. We had a small leak in a bedroom after the 'storm of the decade' last night. Sun agreed to come out this morning. Took a look at our roof and identified the most likely source of where the water was getting in. Like another reviewer, he gave me free instructions on how to fix it myself with some caulk from Home Depot, instead of asking for a lot more money to do the repair himself. Super nice guy!

Simon D.

H-Point was awesome. Sun came out immediately to check out my roof; while I thought it needed to be replaced, he told me a patch would do the trick for another 5-10 years. That was incredible honesty, and he did the repair job the very same day. When I do need it replaced, I'll call Sun. As others have said, he has a very thick accent which can be difficult to understand, but he's a super friendly, lighthearted guy and clearly takes pride in his work.

S. S.

First off, my husband and I call him the roofing ninja. We hired him on the recommendation of our painting contractor to fix a dilapidated downspout that was pouring water where it shouldn't. I have to be honest, I'm not sure I understood much of what he said to me (heavy accent) but he seemed knowledgeable and gave me a fair price (I got other bids too). He was supposed to come at 8:00 a.m. and showed up promptly, made almost no noise whatsoever and was gone in a flash (hence the title ""roofing ninja""). He cleaned up all of his mess, so you couldn't even tell he had been there, except that the new gutter and downspout looked fantastic. He came back a couple days later to pick up the check since he didn't want to disturb us so early in the morning! Highly recommend.

Jeannine G.

This company is currently working on a building down the street from me. (I saw their sign) There are no cones, tape or scaffolding up, yet there are large chunks of tar and debris falling from the roof onto the sidewalk everywhere. I was showered by it. What type of company operates this way, putting the public at risk? After calling the number and speaking with a man names Sun, who barely spoke english, he told me he was sorry and that I should give him another chance. ?? WHAT?? Another chance at what? You could kill somebody with your business practices you moron.

Please don't support ignorant people who own businesses like this. They don't deserve your business.