Good Energy Group

Roy H.

Hello I had good energy group install my solar panels and upgrade my main panel. Very professional took a few days to get everything handled the main panel upgrade was 1 day to do. Had multiple people on-site to work on it the vice president came out a few times and inspected and helped work on the system captain communication with me to make sure it was handled correctly. Had a few questions throughout the process and had no problems calling him and communicating with me. Add a couple things looked weird and they came out and made sure to straighten it out because I have a little OCD when it comes to certain things they fixed it and did a great job. The front office always communicated and answer the phones and email it when I have questions to get back with you promptly if not Tray the Vice President got to hold of me as soon as possible. Had a lot of issues with the city being picky. But they worked through it and made sure I understood what was going on. I would recommend them again probably in a few years when I do the battery upgrade I will have them do the Install.

Tiffany S.

process went extremely smooth super simple, Jacob was extremely helpfu!. He explained everything to me and helped ease my concern.

Jp A.

I was initially on the fence about solar. Rob came out and explained everything thoroughly and had no issues during the install. I would recommend them as I spoke to many different solar companies.

Laurie R.

Finally gave in and got solar. I am very happy with Good Energy! Rocio and Alejandra in the office were great! Thank you all!

Nicole P.

My solar install was completed a few months ago but I wanted to make sure everything was functioning well before I could give a true review. I am happy to report that Good Energy did an amazing job and we are so happy we finally went solar! No guilt for running our air conditioner over the summer!

There are many mixed reviews for going solar so I did A LOT of homework before committing. Thankfully my salesperson, Lorenzo, was very helpful and knowledgeable. He gave a detailed explanation on the amount of panels I would need and their cost compared to my energy bills that I provided from the past 12 months. I am so thankful for how thorough he was because all of my energy bills have been $10 or less (even a few negative ones!). If that is not worth it, I don't know what is

Laura S.

Unfortunately, I am returning with a follow-up to my previous review. I had originally stated I would give them five stars for their outstanding service. However, sadly, I must now report, so that other consumers will not be bamboozled by the deception that we faced AFTER installation of our solar system. I previously stated that Derek was an excellent salesman and I'm going to have to say he definitely did his job. Most sales men have a reputation for selling you a shady product and he can definitely live by that name however, it would be more in regards to the service and poor follow up and lies about the benefits of the product in order to make the sale. Which means, whenever I had questions about the tax credit, he boasted about he completely ignored me. I sent five messages five different days, and even called the office to see if he was still employed. It was to my dismay that he was still employed, just choosing to ignore my questions since he had already sold his product to us. He also lied to us about a solar credit that would be $19,000, and that we could use that to pay down the cost of the solar which was $70,000 for us. That was a huge selling point and our tax lawyer told us that we would never see the $19,000. However we would see about $4000 in credit. Anytime I had questions after the install I was completely ignored as if I didn't exist. I also had a previous outstanding bill from Edison during Covid and derricks advice to me, was to let the bill continue to stay outstanding, as the solar would eventually even out the bill. Again, WRONG!! Edison did not find that amusing as they threatened with shut off notice. I've had to make arrangements to pay past due and pay my new solar bill as well I don't know what to say about other solar companies, but Derek (now a sales manager) definitely fulfilled the reputation of a salesman as he just sells your product and runs far away and is no longer available to help you!! I'm truly disappointed and disgusted with GOOD ENERGY SOLAR! I am recommending they change the name of their company to bad energy as that's what they give off.

Katie T.

Highly recommend this company. I met with a few different solar companies and Good energy group was the best price by far. Everything went smoothly and the guys were all so nice and professional.

Ben C.

Been waiting just about one year for my solar panels to be turned on. They were installed last August and here we are in July. I've been bugging these guys since March/April. All they keep telling me is they're waiting on Edison and that Edison is very backed up (the backed up part is true and I understand). I finally called Edison to dig a little more on my own and they let me know that this solar company has had to repeatedly fix the application for my house because of mistakes on their part. They've been lying and pushing fault on Edison and never mentioned any part of them needing to resubmit my application.

I have a neighbor who chose a different solar company. His panels were installed after mine and turned on in January. We have very different looking electric bills. Good for him.

I rarely post good or bad, but this one needs to be known.

Katy D.

I would like to write review about this company. From the beginning, this has been a total nightmare. We have been waiting for our solar since March, and it just got installed this past month. This is after constant problems with the electrical work done on our house. They left our job with a breaker system that is unsafe and on top of it, it looks like my 8 year old could have done a better job with the wires in the breaker box. When you question their work, Brandon gets EXTREMELY defensive and is threatening. Trust me, we have the texts to show. All we wanted was proper customer service to fix an ""unsafe"" problem in our house that THEY created. Because Brandon is very irrational, threatening and frankly very RUDE to his customers, he decided to leave the job as incomplete and the threats continued. We now have to pay to have the breaker box be completed safely from a certified electrician. I urge anyone looking to hire Good Energy to run fast and use a company who does work that is appropriate and meets ""industry standards"" as Good Energy does work far from it.

Keni H.

I do not recommend them .. They are really great until you sighs on the dotted line .. I was also a $ 1000.00 referral for all my troubles .. they on offer a $500.00 for a referral .. they asked me not to tell other clients .. so gave them a referral . I was told by Trevor that he would fund my bonus in a few days .. filled out said paper work for automatic deposit .. this was well over 2 months ago .. I have yet to revive promised funds ..They also use .. There is a family emergency.. excuse .. at least with me 4 times .. the clients that I referred are also very unhappy with the treatment and services received .. please do not believe anything they tell you .. The just want to dig deep in your pockets ..