Gilco Roofing

Colleena N.

Gilco roofing reroofed my 2002 manufactured home in November of 2016 and came with a 5-year workmanship warranty. In September of 2020, one of my bedroom windows started leaking brown colored water on the inside from the top. The window had never leaked since the home was built even after going through multiple hurricanes. On three separate occasions from 9/20 to 10/21, I had to contact the owner twice each time it leaked before he would finally send someone out to ""reseal"" the roof area above window. In November of 2021, I had to once again contact the owner twice and for a fourth separate time at that point, to let him know the leak was still not fixed. His response was they were ""out of commission for a few days"". I said ""ok, but don't forget about me"" to which he replied ""ok"". I never heard back from him.
I filed a Better Business Bureau complaint in February of this year due to the non-response and the fact the leak still had not been fixed while it was under the workmanship warranty. The owner's sole response to the complaint was to blame the leak on the window itself, not the roof, knowing that one of his employees, at the owner's direction, had previously ran water directly on all areas of the window for about fifteen minutes and no leak occurred.
I recently had an experienced licensed roofer inspect the roof for the leak who found numerous shingles that were not glued down in the ""valley"" closest to the window. This would allow water to leak in at that point and run down to the window after a prolonged rain. He also found the ends of every one of the trusses located in-between the ""valley"" and the leaking window has rotted wood due to water damage that must now be repaired. This rotting wood confirmed where the leak is originating from and it is not the window. Also, all the trusses on the other side of the window and valley are fine.
Due to the poor workmanship and lack of integrity overall from Gilco roofing, I have a 5 1/2 year old roof that must be repaired at my expense. From my experience with them, if you want a roofing job done right by a company that stands firmly behind their work, communicates effectively, cares about and does the right thing for their customers, Gilco roofing is NOT the company you want to hire.

Arlene B.

They have roofed our condo association twice. First time in 2003-2004 and again in 2018. Outstanding service. Highly recommend.