Georgia Roof Advisors

Mark G.

What a great find. I had a leak in my roof due to a pipe boot needing replacing. The showed up when they said they would, provided a video of the issue. They fixed the roof at more than a reasonable price.

Ray D.

We needed a new roof and after exhaustive research I chose Georgia Roof Advisors and our sales person was Jaymes Caldwell, To say I was impress would be an understatement!
Ga

In Georgia anyone can become a roofer you just need to get a business license!

BUT less than 1% of the roofer in the nation can be a GAF Master Elite roofer
Ga Roof Advisors is A+ Rated with the Better Business Bureau with 11 years in business! Not like many companies that tell you things like 10-30 years or more (By saying combined experience but that's not the length of time the business has been around) Then the BBB shows them with a year or 2 and they aren't even rated IE NR from the BBB

GA Roof Advisors had a 4.9 rating from 89 reviews on one site and a 4.9 out of 171 reviews on another site.

But what stood out was our sales person Jaymes!

He took the time to explain how important it is to have a company that is Master Elite Certified and how hard it is to receive that certification. How Lots of roofers say they are Certified by a company but that doesn't mean that they can offer the Level of warranty like we received.

James Explained that the Golden Pledge Ltd Warranty from GAF was far and above the rest and here is a few things that stuck our in our minds:

* 25 Year Labor Warranty (even if the installing company is no longer in business) This may not sound like much but I'm sure you have invested in buying something that when you needed the warranty the company that sold it is not around anymore.

* Lifetime warranty on our shingles

* 10 years that we won't have the Algae stains on the roof

* No Maximum Speed limitation on wind damage to our roof for 15 years!
* That 1/3 of the Roofs installed by a GAF Master Elite contractor will be
checked by GAF to ensure that they are properly installed.
* He had their Liability and Workmen's Companies Insurance policy send from the insurance company to us with our name on it not just some blanket insurance document. He had this sent to us BEFORE they started work so we new that we were covered. He showed us how their insurance policy didn't have the Owner and Officer Exclusion box checked (which means if something happens there may be no coverage)
* Deductible we asked could they wave the deductible and they said that that is against the law in GA for a Roofer to adjust the bill or not collect the deductible and how both the roofing company and homeowner can get in trouble for this. He did however tell me that GAF has a $250 Rebate for Veterans!
* He explained that due to our roof being installed before 2014 that we didn't have a drip edge which is now required by GA Law and our Insurance company will pay for that and how important it was to keep things like Pesky Squirrels and Rats etc. out of our Attic.
* He told us that he would be here when our insurance company came out to inspect our roof to ensure that they would see the damage we actually have vs maybe not getting the coverage we should receive.
* He went over all of our options on our shingles as well as the advantages of getting a Ridge Vent installed.
* Jaymes also explained the 8 steps to getting a roof replaced and how they addressed all 8 of them on every roof that they replace.
* What really surprised me was he looked in our attic and saw that we had something called Tech Shield that was attached to our roofing boards that helps reduce our energy usage and if not replaced with the same type board could affect our A/Cs ability to cool our home and our energy usage.
* Jaymes worked with our insurance company to make sure that they properly paid for the damage caused by our roof leak that included ceiling repairs and having to move our items in 2 rooms into a storage container and all this was covered by the insurance.
Prior to installation the owner of the company James Gadson came out to review what we were going to do and be sure that we had all of our questions answered.
The day of installation was wonderful the workers were very respectful and friendly. GA Roof Advisors had a Job Superintendent onsite to ensure all went well.
After Installation Jaymes was there for us to ensure all of our expectations were met
Bottom line I strongly suggest to use GA Roof Advisors and if Jaymes is your sales person then you are indeed fortunate.
In closing I saw another company put roofs on our neighbors' home, and after seeing what Ga Roof Advisors did with our roof I was surprised to see the steps that the other company didn't do!

Oeggy S.

Wow! A great company. We had to have a roof replaced on a rental property. Checked with several different companies. Georgia Roof Advisors had the best price, and the most amazing thing was that showed up when they said they were going to, did an excellent job and charged EXACTLY what they said they would charge with no surprises.Thank you!!

Jen S.

Georgia Roof Advisors is top notch when you are looking for someone to replace, repair, or simply have someone inspect your roof. Family-owned and operated, they are honest, reliable, and have the highest certification (GAF Master Elite). If that wasn't enough, they have won ""Best of Cobb"" in both 2019 and 2020. Highly recommend!

Anthony M.

A company that puts their customers first! Quality control during construction with a project manager, and after another quality control inspector to make sure everything is ok. Highly recommended!

Adrian V.

Horrible service. Made an appointment and paid in advance and nobody showed up when the day came. I even tried to call their offices but my number had been blocked!

Clark K.

Pretty impressed so far with Georgia Roof Advisors. I have an older home and have lived in it for 8 years. The previous owner stated the roof at the time I purchased was only 7 years old. My home is an English Tudor style home with steep roof pitches. In the past few months I'd notice a few shingles sliding off a few places on my roof. Since I lived in the house for 8 years and previous owner said the roof was 7 when I got it, I contacted a few roofing companies to take a look to see if it was time to replace it. The other companies that came, just put a ladder to the gutter line and felt with their hands and said I needed a new roof. Georgia Roof Advisors got onto my roof, took pictures, went in the attic and did a thorough inspection. The inspector sat down with me and explained (with pictures) why the few shingles came off due to some installation misses with the nails. He stated that my roof still had about another 8 to 10 years left! All I needed was some small repairs done. No need to replace the roof at this time. I was blown away. It's hard to find a company nowadays that show integrity. He could have easily played me for a new roof like the others. I will definitely seek them when I do need my roof replaced in the future.

Farah M.

We had to get our roof replaced because it was original to the house, had some hail and storm damage and the gutters were starting to come off the rotting wood around the roof. We shopped a couple companies and ultimately choose GA Roof Advisors for multiple reasons. They arrived on time for the inspection, they spent the time to educate me on the roof and the different options we had with no pushy sales, they arrived at 8 in the morning on short notice to work with the insurance company, and advocated on our behalf with the insurance company. They completed the work in 1 day and cleaned up after themselves with no damage to our landscaping. I cannot say enough great things about the team! We worked with Naomi, James, Randy and Dani and ALL of them were pleasant, helpful and knowledgeable. We are so happy with our new roof! Thank you GA Roof Advisors!

Robin M.

I was very put off by this company's professionalism! I got an appt. scheduled and then received a text message from Krissi that Craig could not make that time and asked if he could come on Saturday. I answered back that I would be gone all day. She then asked if he could come the following Saturday and I again answered that I would be gone the enter day. She replied to me,"" I'm so sorry we can't help you at this time.""

I was just floored that there wasn't any other available times given to me during the week or any other suggestions. Perhaps it is because I only needed a roof repair and they couldn't be bothered. . . I really don't know.

I do know that this company had good ratings and that is why I called them! However, my experience with them has not been good at all.

Eva D.

Absolutely the best roofing company I've worked with. I spoke with 6 or 7 roofing companies after the hail storms this summer and they were by far the best. From the inspection to the final clean up they were kind, professional and thorough. They helped with the insurance approval and were lightning fast getting the job done! Thank you Georgia Roof Advisors!!!!!