Fog City Roofing

Heather M.

Fog City Roofing is excellent! Rafael helped fix my roof, did a great job, and was very kind, knowledgeable and professional! The company pricing is very reasonable. I have hired a number of roofers in the past, and I feel like I would definitely hire Fog City again. Good people! Good work!

Thanks, Rafael! You are a pro!

James B.

We discovered our recently purchased house in Vista, CA had a couple of roof leaks in our first hard rainstorm. We still were covered under our new home owner policy and Fog City Roofing was assigned to handle the repair. At first I was a little confused since they are in Northern California, but I spoke to them and they said they had people in our area who could handle it. Rafael showed up on time, showed us where the leaks were coming from and fixed everything in a few hours. You couldn't ask for more.

Robert K.

Lorenzo's Team from Fog City Roofing showed up today/Saturday at our newly purchased home in Salinas hills just 3 days after requesting service. This home was built in 1991 with Cement Tiles, not your typical asphalt stuff.

The home sellers disclosure mentioned a repair done before the sale, and the roofing inspector said it should have been fine, i.e. water tight! What crap, the big windy rain storm earlier this week of December 16th, proved to have water pouring into the home at the ceiling with NEW sheet-rock done by the seller/homeowner last roofer repairs.

The Fog City team was stellar in determining the before patch was done incorrectly. They found a big glob of mastic over the wood and not overlapping the metal valley flashing. They removed the bad repair, cleaned and replaced a tile, put down proper underpayment material to cover the wood roof deck all the way over to the valley flashing. Button up all the tiles and flashing looks much better than before. These guys care about doing it right!

Jared R.

My nightmare with Fog City Roofing:

I hired Fog City for a roof replacement. Their salespeople Daniel Da Mata and Adriano Silva were my contacts, and their crew was pretty quickly removing the old roof for replacement. The weekend approached and rain was predicted. I assumed they would - like competent professionals - cover up my roof to protect my exposed roof from the predicted rain.

On Saturday it rained. I was surprised when their crew arrived at around 11am to ""check"" on the covering. At around 11:30 while their crew was on the roof, WATER STARTED DRIPPING ON MY COUCH NEXT TO ME. I went on my roof to inform the crew, and saw them moving water around my exposed roof to try to get it to a drain. I took photos of the wholly inadequate job they did covering my roof. Despite all evidence to the contrary, their crew assured me that they covered my roof. I had to repeat the phrase, ""If there is water dripping in my house, you did not cover my roof."" They then said their crew ""tried"" to cover and their covering was inadequate. They then sent a crew member to hold a bucket under the leak, and I noticed water dripping in other areas of my house. WATER LEAKED INTO 5 OF THE 7 ROOMS OF MY HOUSE. I showed them the other leaks.

At this point, I left to get everyone hamburgers, as I thought we'd be working together during the day to remedy the issue. While I was out at 12:23, a crew member said to my spouse, ""The roof was covered but it pooled and got in.""

I returned to provide the crew with hamburgers at 12:30. I was blown away to see the crew was packing up to leave. No one was on the roof, and the ladder was down.

The head of the crew told me the plan was to let the water drain out of my roof (and into my house) and they would return Monday. There were no buckets or tarps placed under the leaks I had shown them earlier.

I demanded the crew provide buckets and tarps, and they gave me two buckets, not enough to cover all the leaks. I had to catch water with my own buckets, tarps, and pots from my kitchen.

Even more upsetting, the head of the crew persisted, and again told me the roof was covered when he left Friday. He put me on the phone Daniel De Mata, who repeated the same ridiculous statement. I repeated my mantra: ""If there is water leaking into my house, your crew did not cover my roof.""

At 2:08 and the crew left without saying goodbye or asking if they can further assist. They took the hamburgers.

Rather than opening up the roof and letting the water dry out, they instead covered it (properly this time), sealing in the water that had leaked into my house and creating a perfect environment for mold. The next day, Adriano showed up with two fans and said that I needed to point them at the ceilings to dry out the water.

I received assurances from Adriano Silva and Daniel De Mata, including and email that read, ""I want to assure you that you have our full commitment to resolve this situation.""

Despite this, Daniel repeated the lie that Fog City covered my roof, even showing me a photo taken by the crew on Friday. I zoomed in on the photo to show him how it was improperly covered. He relented. I think that was the last time they tried to gaslight me.

After a week, they finished with the roof, but the water remained between my ceiling and my roof. Daniel and Adriano promised they had people who were experts in mold remediation, electricians, and other experts who could repair it all quickly. They brought over an electrician and an environmental reviewer. THEY SAID THEY DIDN'T WANT TO INVOLVE INSURANCE, and I was receptive, thinking I could get it fixed inexpensively and quickly with these people who knew contractors and electricians. Because of these assurances (read: because I made the mistake of believing these snakes), I didn't immediately contact my insurance. I foolishly trusted them to make me whole, and the problem festered.

After about a week, Adriano and Daniel stopped responding to my emails and calls asking when they'd be sending over a contractor. Instead, after water had sat in my house for two weeks, I finally got an email from their insurance asking for me to make a statement. I sent an email to Adriano who didn't respond. I called Adriano and he didn't apologize or take any responsibility for his lies. He said, ""We will let insurance handle it.""

I'm writing this from an extended stay hotel, where I've had to relocate while most of my ceilings are removed. My house is covered in plastic to prevent damage from dust, my possessions are all in boxes, and my electric wiring is going to have to be replaced.

BECAUSE OF FOG CITY'S NEGLIGENCE, I WILL BE LIVING IN A HOTEL FOR APPROXIMATELY TWO MONTHS rather than my home. This was the result of their crew's carelessness, and exacerbated by their lying salesmen.

Orrin S.

Made some minor repairs to my flat roof and a couple of tiles. The repairs involves applying tar. I checked on the roof over a week later and the tar had still not cured and was still very tacky. Additionally English was not an option during the visit. All communication had to be conducted over the phone with another individual.

Bobby D.

It's been a while since we had Fog City Roofing out to our house, but I've been meaning to come back here and leave a review because they were awesome! They were communicative and helpful and the results were great. They removed some rotten wood from the front of our attic - replaced the outside wall, more securely attached the electrical, and then matched the house paint perfectly. I would highly recommend them.

Fai Y.

The crew came in a bit late because of traffic from East Bay to Palo Alto. However, the manager kept me communicated and provided me with updated ETA. The crew was professional, told me exactly what they plan to do. The seal of our skylight windows worn out and the crew cleaned the roof (including the window), and took picture for showing me the root-cause of the problem. The job is beautifully done. I am very grateful for their service. Will definitely use them again.

Alexander E.

We had a leak around a skylight after some recent heavy rain. Fog City came within 2 days and not only repaired/re-caulked the skylight, but also toured our roof and patched any small developing holes in the foam. I really appreciate the proactive effort, this will save me future unexpected leaks (aka $$$) in the future.

Helen D.

Great job! We needed a new roof and Fog City Roofing provided excellent work. They were on time, always left the site clean, and did a quick job replacing our old shingle roof. Good communication, responded immediately if I had any questions. Their price was fair and their workmanship was top-notch! Would definitely recommend them to anyone.

Carol G.

Large blowing winds and heavy snowfall destroyed my mom's roof completely. Those were the pandemic days, and I was living in another town. My friend asked me to call Fog City Roofing company to get a hustle-free roof repair done. I called them immediately and explained my situation. They assured to take all the precautions and started the roof repair work. The crew never bothered my mom with anything and did an excellent roof repair task. They left the site all sanitized and clean after the work was over. I suggest them to all..!