Elliott & Son Roofing

Dory Or Jeff W.

I give E& S actually a 4.5 and the only reason they don't earn a full 5 star is simply because of their communications. They need to be more timely with keeping the customer informed on where they are in the que. Other than that --- they are a full five stars for their workmanship. They handled our HOA of 12 duet homes and looks like they did a fantastic job of cleaning our roofs, removing crevasse debris, replacing broken tiles, instaling new rubber collar on our roof vents and painting the vents. A heavy rain came a month after their work and no one complained of leaks - that's big when it comes to men walking on 25 year old tile roofs. And to boot --- one of the units had a leak during the December storms prior to our scheduled maintenance work and E&S was on it right away to cover it and keep the area dry and protected until they could come out and fix it.
They are booked so far in advance, it took us almost three months to make it up on their que....with all this work, I'd recommend hiring a part-time customer service person to keep up with emails and que notices on a timely and frequent basis.

David E.

My wife and I love watching HGTV and This Old House. Holmes on Homes has taught us a lot about what to look for to fix around our house. One day we were outside and noticed we only had gable venting with no vents at the eaves of the house. Since we have learned bad air circulation leads to moisture buildup, which leads to mold, this is something we knew we had to address. At around the same time we had some rain and we noticed our skylight was leaking in the corner. Ok, time to get this all fixed!

Elliott & Son were very prompt in sending someone out to look at the roof and skylight, provided a quote very quickly, and when we had the work done, it was finished in a day at a very fair price.

I would highly recommend them for any roofing work you need done!

Kelly L.

Had a roof leak. they were out quick, assessed the problem and made the repair. I had a great experience with everyone involved. Repair cost was reasonable and competitive.

S. R.

They did two seperate repairs on two properties for us. They scheduled specific repair men, who were experts in the specifics of the work rather than just sending out a novice. We have dutch guttters (awful construction and maintenance) and Elliot and Son were the only company who understood their construction and maintenance/repair needs. Other companies wanted to replace the whole roof. And, they guaranteed the repairs for 2 years.

Jonathan W.

Full disclosure: my wife and I weren't actually customers, and here are the reasons.

The story: we tried to be. We contacted Elliot and Son for an estimate on repairs. They scheduled someone to come out and take a look. The day arrived, the person apparently showed up (we were told we didn't need to be there) and we waited for the estimate on repair.

And waited.

Two days after the promised estimate delivery date, I contacted the company to follow up. There was a one-day delay and then the estimates arrived in my email. While the estimates were descriptive, there wasn't a price breakdown on the work offered and that bothered me a little.

The prices were definitely competitive and E&S does offer a guarantee on their work, so good for them.

Then I called and asked for an estimate on a re-roof for a section of the house and were told that would be no problem. This was on a Thursday, and I was told an estimate would arrive on the following Monday or Tuesday, so we waited.

And waited. And waited a little more.

Come Friday, 8 days after the call for a re-roof estimate, I follow up with them again. Apparently more inspection was needed on-site, yet no one bothered to contact us about scheduling this. At this point we felt that if we can't depend on them to follow-up with us on estimates and assessments, that we can't really trust them to follow through on their work either. Since it costs us money to miss work to meet them during their working hours and they haven't proven themselves dependable in following through, we decided to take our business elsewhere.

Of course, by this date the weather has turned rainy and so we're going to have to suffer through a bit more rain impact upon our damaged roof because we were waiting on these guys. Wonderful.

So my review is based on the company's lack of respect for our time and situation. The work may or may not be good, I can't say. I don't imagine we're going to find out.

Paul G.

I had two residential buildings that required a complete tear-off and re-roof. Elliott & Son's bid was very competitive. I had several bids but each roofing company had slightly different approaches to the job. After asking many questions, I became convinced that Elliott and Son really understood what they were doing and they had a great understanding of roof systems.

Once the job began, their workers were very neat and took time to clean things up at the end of each day. They completed the job on time and did a great job of cleaning up the entire site when the job was finished.

I'm VERY happy with the job they did and would whole-heartedly recommend them to anyone who needs a roof job.

Paul

P.S. - It hasn't rained yet... and although I absolutely don't expect the roof to leak - if it does I will update my review!

Jerry C.

Had my roof done 1 year ago. Completed right on time and a very competitive price. Had a question for Norm the owner/manger and he personally came out to meet with me. I would recommend this company highly.

Casey C.

Michael L.

5 months ago this company came out and gave me at 3200 dollar estimate to fix my roof!!! They also said that once they got into the job it may be more depending on what they find.. There was also another company in my area (concord) which also had a 5 star rating on Yelp.. (So 2nd opinion,,, The other company gave me a $500 dollar estimate. So two companies. Both 5 stars naturally I picked the cheaper of the two and after all the rain, no leaks!!! This company may be very good and are great workers but they sure want to take all your hard earned money!!!

Amy S.

We are so happy we called Elliot & Sons!!! We discovered a huge leak during the last rainstorm and didn't have time to get it fixed before the next storm hit. We didn't think we'd be able to get someone out during a storm, but we called then and were shocked to get a same day appointment. The leak was fixed within an hour, and the guy who came out ( Francisco) was incredibly nice. Thank you Elliot & Sons for saving us a ton of time, money, and stress!!

Robert E.

I am happy to give Elliot & Son my highest rating for the repairs they made to my roof. They finished the job a week early, on budget and even did a little more works than was on the bid. Everyone there was friendly and responsive to my needs.