Eldridge Roofing & Solar

Nelson F.

Eldridge Roofing has the following Mottos :
""The Eldridge Way"", ""People Before Profit"", & ""Always Talk To A Live Person"". I experienced all of these Mottos with a Hail Damage Roof Replacement. Shannon (Sales Rep) helped coordinate my insurance claim and resolved a problem after roof installation. Andrew (Project Mgr) was always available 24/7/365. Every telephone call to the office was never put on hold. Always put through to a live person. Installation Crew and Service Crew (Billy Ray & Dillion) were great too!

The Eldridge Roofing Organization has a Great Culture. My wife and I had a ""Phenomenal Experience"" with Eldridge Roofing. You should too if you have roofing replacement needs!

Susan W.

Anson has helped my family with a new roof. He has taken his time, stayed late, answered phone calls and text to help us determine what type of roof was best for us. He is patient, considerate and extremely knowledgeable. We are grateful for his great customer service and roofing Knowledge. I highly recommend this company and Anson to anyone who needs an honest roofing company.

Karley C.

I had Eldridge of Roofing Spring, Texas put a new roof on my house and deck. This is a local family business that really helps out around our town. They've been part of the Montgomery County Fair Cook Off for years.

Their customer service is wonderful. It's so nice to talk to someone who is kind and knows a lot about what they're doing. They kept me updated about the work on my house from start to finish.

The work they did was very good, and my contact person made sure everything was done just right. A few months later, I had a small issue, and they were quick to come out and fix it. It's great to have a company that wants to make sure you're happy.

I think anyone needing roofing services in Conroe, Spring, and surrounding areas, would do well to call ELDRIDGE ROOFING.

- Anne Crawford

Aspen R.

Eldridge roofing was amazing to work with. Reese originally stopped by my house as they were currently working on a few of my neighbors houses and let me know that due to hail damage in our area my neighbors were able to get their roof covered by insurance. They came out for a estimate and went over all their certifications and showed me a video of the spots that had hail damage and explained to me the process of filing with my insurance and how they would assist. Sure enough, on the scheduled day the insurance adjuster was coming out Anson was right on time and walked the insurance adjuster though everything which was such a big help as this is not my area of expertise! On the roof instal day Parker made sure everything went super smoothly and kept me in the loop as progress was made. The team immediately started work and we're so respectful to my neighbors and our properties! That being said, there was a minor hiccup that my hot water heater started leaking from what I am assuming was from the pipe jack install, but Parker immediately came to help even though it was after hours. He was able to turn of my water and gas so everything was safe for the night and assured me a plumber would look at it the next day. A hour later their CEO called (I didn't catch his name) but he assured me they would have a plumber out by noon the next day! Anyone who has work done on their house knows that there are unexpected things that happen but what truly sets Eldridge apart and has gotten them a new lifetime customer/advocate is their quick response and dedication to customer service. What a rare find!!!!

Saatchirad R.

they had a booth at a home show. they were pushy and wanted to assess our roof. we were doubtful, but agreed. they said it was a ""slam dunk"" for the insurance company to pay for a new roof. I was already uncomfortable with this process. I had a second opinion from another roofing company: no hail damage. the date was set. My insurance company showed, but they didn't. Eldridge has no credibility. stay away from them.

Angela A.

These guys are life savers!!!! I've used them for my last house roof repairs and for my current roof when I had an emergency leak! They answered my call and showed up SAME day which I never expected. I trust them and they are always knowledgeable and friendly! I trust these guys so if you need a new roof or repairs, they are beyond amazing! Special shout out to Josh who went above and beyond!

Charlotte B.

This can be a 5 star great company IF the sales personnel would get their act together. Trec came out to give an estimate to repair our roof came earlier than scheduled since I was not home he had to return. Rescheduled and came back as requested. We signed on the dotted lines selected the product we wanted and waited for insurance company. Tre did return to meet with the insurance people. Came back to finalize bid when insurance approved. All good. Problem started when he was supposed to get us a sample of the roofing for the HOA. said he had samples in his truck, he left no sample. I called him the next day no answer no return call. This went on for a week. I finally went to the office to get the sample myself. Office staff was great. Installation went in on time as scheduled. The crew was great with only minor problem which they promptly corrected.
2nd problem. Since the crew did such a wonderful job decided to try them for flooring installation. Again salesman Logan came out to measure. It has been over a month and still no estimate. I guess they don't need anymore of our business.
Again get your sales personnel together. You can be a 5 star company.

Debra B.

I must say that I am very disappointed in the representative, Trece you sent to assess my roof. An appointment was scheduled for Tuesday, 4/12/2022 at 9:30 AM. I was ready that morning and at 9:00 am I received a call that because it was raining that he would not be able to go onto the roof as it was not allowed.

He rescheduled me for Wed., 4/13/2022 at 9:30 am. I again made sure I was up and ready to meet and he did not show up at all, no call, no nothing. I have given it ample time and have not heard a word from your company.

Kathleen H.

I reached out to them via text and left a message and I never heard back from anyone. Only 1 star because I couldn't leave anything less

Osmany H.

This guys were awesome from the beginning. Brandon was really good about explaining the whole process. Very easy to talk to. and very responsive to any concerns we had. Job was performed quickly and without a hitch. I got quotes from over 10 roofing companies, Imho Eldridge offered the Best value for my money. Extremely Satisfied!!!!!!!!!!!!!!!