Dustin Johnson Exteriors & Roofing

John D. B.

I needed a new roof and had an estimate from a well known contractor, one I had used before. They had replaced my roof in 1993 so I asked for another estimate. I also needed some exterior work done specifically eaves and some carpentry work, I tried a carpenter that was suggested by the roof contractor I used previously but they took forever to reply and when they did it was very high and piecemeal in nature.

So I googled ""Total exterior contractor"" and Dustin Johnson exteriors and roofing popped up. I called the number and left a message. Within a few minutes Dustin himself called and I explained I needed a roof estimate. Within a couple of hours Dustin was at my residence. I walked him and his production manager Josh around our home pointing out things I needed addressed. Besides the roof work I needed some much needed repair. I also wanted to paint the entire exterior a completely different color including the brick. I explained my budget and asked if he could do all I needed within that budget?

Dustin explained in full detail the roof system he recommended and a host of other very important factors I had not even thought about. I explained the look I was after and told him about a house in my neighborhood. Without hesitation Dustin suggested we take a ride and allowed me to show him several homes that had done a makeover that appealed to me.

We returned to my home where we discussed the project in whole. While he stated that he could not do the entire job Roof, paint, and repair for that budget, He also suggested installing a ceiling on our back porch, something I had not even considered. He could do all of this for 2k above my original budget.

Knowing what the other contractors estimate was and what Dustin was offering I said LET'S DO IT! I wont say what the difference was but it was substantial plus Dustin offered top of the line shingles and paint plus some gutters thrown in to boot.

One very important aspect of Dustin I was really impressed with and was also a major influence in my decision was he is an AUSTIN LOCAL! Being native to Austin myself I wanted to keep the cash I spent with a local company and not some fly by night Californian or worse a New Yorker!!

We signed up and away we go! The start date was a few weeks in the future but within days Dustin called and said his ability to get the roofing materials had bumped up so they could start in one week! Super! So the army of carpenters and crew began the exterior work. Now I needed a door and window removed and new siding on one side just a bunch of repair! On that next Saturday their painter Mark shows up and let me tell you this one man not only looked the part but was ready and fired up to do the job.

I can't really describe Mark he is a phenom of paint and started with power washing the entire house including the driveway area deck. Above and beyond what I expected. The whole project took about three weeks plus the SNOW STORM FROM HELL! so 4 weeks total. Dustin is very cognizant of his brand and the optics there of. So no stone left unturned. I cant express how very important that is. He knows that reputation is everything and customer satisfaction is his number one goal!!!!!

Was everything perfect no. But I understand that there will always be some issues. It's the nature of the beast and the most important thing to me is how issues are dealt with! Suffice to say there were minimal issues and Dustin and his crew took care of anything I felt needed attention.

So to wrap up this post I will say that we not only got the best roof installed but the entire house painted, eaves and overhangs. Trim done and repairs, ceiling on the porch three colors on the house, gutters, window and door removed and new siding and to put icing on the cake he painted the foundation too and the concrete back porch plus installed lattice work on the detached garage.

Again all within the max budget that I was keeping secret! One thing I have learned is if you tell a contractor your max they will meet it. Dustin Johnson did what no other contractor does LISTEN to his customers and he knows money don't grow on trees. Not even in the affluent 78704 zip code.

So I highly recommend Dustin Johnson Exteriors for your next home improvement project! He is a local guy with ties to this community and he is dead set on doing it right because after all it is his name on the sign out front and word of mouth is the best recommendation you can get!!

For passion, price and good old gumption you need look no further than Dustin Johnson Exteriors LLC.

Kind regards,
John D. Beckerley
Native Austinite.

Paul B.

Team showed up on time and ready to work. Tim, the crew chief was clear about the work being done on my roof and gutter replacement. They git in and out in three days. Overall, very happy with the price and service.

Phoebe S.

Dustin was able to help us troubleshoot a very tricky water leak issue. We had new gutters installed and Dustin was committed to making sure the issue was fixed, even coming back several times after heavy rains to check on it. We really enjoyed working with him!

Shari L.

I generally do not give anyone five stars, because there is always room for improvement. This company has been a exception. they have impressed me tremendously! To begin with, I contacted 4 other companies. One gave me a quick quote on patch job on my metal roof, one didn't even get back with me on a quote after looking at it, and the others didn't even contact me back. As soon as I sent my info to Dustin, from HomeAdvisor or Angie's list, he called me immediately! After setting up the appointment, he was right on time. He spent 4hrs talking to me and going over everything. He made me feel comfortable in my decision of changing to a shingled roof and answered any questions I had at any time during day or night. He went way above to make me feel like I was part of his family! His crew did a amazing job and even came back when I noticed something I wanted to be done. I don't trust to many people, but I do trust Dustin Johnson and his crew to do the job right! I highly recommend this company! Not only a good family owned company, but amazingly good, honest people!

I'm posting before and after pictures to show the amazing work on my home!

Anthony M.

Dustin Johnson Exteriors is the most responsive roofing company I have found in Austin Texas. What I love about Dustin's company is that they take care of the whole solution. They are not like the other guys who are just trying to get you a new roof. Dustin's company takes care of fixing the gutters, the Dumposaurus dumpster rental and other items that are related to the work you need done, so it is all done right. Plus, unlike the other guys around Austin Texas, he has great financing for the whole thing so it is just a couple hundred bucks a month instead of a five figure expense to get the house fixed up right. Great people!

Timothy C.

I just had my roof shingled by Dustin and his crew - and holy crap was my roof in bad shape! I didnt realize the extent of the bad condition that it was in until they removed the old shingles.
Anyway, the DJE crew were fantastic and did a great job! They worked long hours in the hot sun, they repaired all of the water damaged wood, and got it all done pretty fast, which I think is impressive due to the large size of my roof.
Dustin uses the highest grades of all his materials, this is what he told me and I actually went thru the trouble to verify this once I got to see the materials as they were installing them. So my confidence at that point skyrocketed and I can say my trust level with Dustin is very high because he does what he says.
I am very happy with the finished product and even more satisfied with the transferrable lifetime warranty! I probly will not ever need a new roof oit on my house again, but if I ever do, or when I need siding replaced I will call Dustin Johnson Exteriors! I am also recommending this company to all of my friends. Thank you Dustin!!

Lenticular B.

Stunning roof and gutters by Dustin Johnson. Superb attention to detail and meticulous follow thru. Doesn't get much better than this. Sure these guys aren't the cheapest but they are not that much more - peace of mind lifetime warranties on all their labor, 40 yr on the roof, lifetime on the gutters.
If you're tired of the other guys not showing up, acting like you're weird when you remind them of something not done, go with Dustin Johnson.

Laurie M.

Justin takes pride in his work and gave us a great price. The gutters were awesome and beyond what we expected. We are completely satisfied and they come highly recommend.

Beth B.

Update: Dustin called me personally the morning after I wrote this review and set up a time for 3rd party HVAC company to come out to fix the known issues above the water heater and inspect for anything else. There were no other issues, and the water heater vents were fixed less than 36 hours after I posted this review.... still waiting on the flashing paint though!

Emanuel S.

Dustin and his team are extremely professional and really pay close attention to detail to get the job done right. These guys do it all: Roofing Repair, Roof Replacement, etc...You can tell they concerned with quality and genuinely care about the concerns for their customers. I highly recommend Dustin Johnson Exteriors & Roofing for anyone needing roof repair in the Austin area!