DR Roofing and Construction

Teresa C.

I am usually not the type who complains about things but I am just beyond frustrated. I am not sure how this company gets good reviews, or maybe we just weren't lucky enough to get the same kind of service others raved about. We had our roof replaced end of June (all out of pocket since we were told by Jason that insurance will likely not pay for them). The roof was replaced, however, they broke our outdoor kitchen countertop ( which by the way their guys initially denied they broke it until we showed the video), and worse, hit our neighbor's car with a roofing material causing a dent (also denied by their men). They tried to mitigate the issue by assuring us our countertop and our neighbors car will get fixed. However, it took almost 3 months until someone finally came to replace our countertop. And it got more frustrating when the faucet was not hooked back in place and workmanship was awful. Pictures were sent to the owner (Mike) and had very poor follow through. My husband just ended up putting the faucet back and our counter remains an eyesore. Oh, and to add, the new roof ended up leaking after hurricane Beryl and we were told to just watch it. No one came out to check if there was anything that needed to be fixed (never leaked from the old roof). If you don't want to deal with headaches and frustration, just find another roofing company.

Elias M.

This all occured in a 26-hour period. I called DR to schedule an estimate since they did my neighbor's house.

We're just a month out from Hurricane Beryl, so I requested an appointment in September, if possible. Kristen took my information, emailed me to confirm my request, and then called to go through it all again. I then received an email telling me they're not doing roof repairs only total roof replacement--which is what I requested THREE TIMES.

This morning, I got a text saying an estimate was emailed to me.

When I replied back that I would review the estimate and contact them back but I would not be ready until September, Kristen said they are booked through September.

The absurdity of this process made me question their methods.

I never spoke with an actual roofer. I guess they're using drones--I never received their estimate, so I don't know. Their ""pay us and take what we give you"" process is impersonal.

Bay Area is coming out in September. So is Campos and Royal Crown. Word of mouth is nice but I'd rather find someone else rather than do roofing via a drive-thru.

Rich D.

New/Replacement Roof

From the beginning, the bid/estimate, to the end, attending to punch-list items DR did everything right. Ed, the Sales/Estimator, gave us a thorough explanation of the Owens Corning roofing system they would install as a Platinum Preferred Contractor, as well as a detailed explanation of costs and expenses. Mike, the Project Manager, was very attentive and kept us apprised as to the sequence of events and timing. When the job was complete and everything was cleaned up and the installation crew was gone, I noticed a couple of small items that I thought needed attention and Mike had his guys right out to our house got it done. The entire process was professional and on point. Even Dan, the company owner, was out to see the the job was done right and he collected up the surplus materials himself.
If I ever feel the need that something with our roof needs attention I know DR will get it done!

Steven O.

Service requested for roof work, but not a ""new"" roof. They would not help and only want the big $$$.

Lindsey R.

Driving recklessly! Would NEVER hire them! Going at least 25+ over! Note the license plate so the driver can be informed 04/12/23 3:20 pm. The only reason I got the plate was because of the red light. Weaving in and out of traffic not paying attention to the other drivers. Horrible!

Mark C.

DR Roofing is awesome - from start to finish the job was done with pride by the entire team from Patrick in Sales to the installers who were great. The installation took one day and the yard was left super clean. The magnetic broom was run over the front and back yard several times to make any hidden nails were picked up. I rate DR a ten but can only give a five since there are only five stars available.