Dr. Roof

Anders R.

Nikki Cho just helped us get a new cool roof on our home in Atwater Village. Our old (30 years) roof was leaking. With 4 new roof vents ( the old roof had none) , new insulation in the attic and the cool roof shingles. We're looking forward to a cooler house and lower utility bills.

Luis P.

Sloppy at best! Here's the proof that dr roof replaced my roof. Maybe I should post my canceled checks?

A M H.

I could not be more pleased with the results. I had our garage and home roofed. It involved demoing the two roofs already there. It was amazing how quickly they were able to get the old roofs off. Plus, the truck for the debris was able to maneuver our narrow driveway without hitting a thing.

There were some spots where the plywood needed to be replaced. They did a great job replacing the plywood.

Next the supply truck came with the materials. Large truck. They too were able to get their truck in so they could conveyer belt everything up to both roofs. We had high winds that night and I was concerned that something might blow off the roof, especially since the noise was quite loud. Not a thing moved.

Waited a couple of days, plus a weekend for the inspector. He signed off and everything was go the very next day.

The crew was amazing to watch. I know they are use to working on top of buildings and I am sure they have a routine that allows them to move quickly through a job. But the guys and the gal were so nimble up there. The garage and home were done in a day. That included special work around the sky line.

We did run into what I would consider a major hiccup, not Dr. Roof's fault at all. I was very impressed how well Yuval, our Project Manager, and Dian, the office contact, owned it and handled it. They determined the issue and offered a choice of solutions. An excellent solution was agreed upon. And through it all they were kind and professional. What could have turned out to be a major problem turned out very well, and only added one more day to the project. Speaking of which, they finished way ahead of time.

Several neighbors have already commented on how good the roof looks, it really compliments the exterior. I am very pleased with the end result.

A roof is a major purchase. I did a lot of reading, had a roof inspection, talked with people, checked reviews and the BBB, and got quotes. Dr. Roof and one other roofer were neck in neck. But, what won over was the prompt response I would receive to my questions and emails.

Thank you, Yuval and Dian, and all those hard workers who put a beautiful roof on our home and garage. God bless you.

Nick S.

Initial impressions were strong, but communication dropped considerably once work was underway. Poor attention to detail and subpar craftsmanship. Expected better customer service and higher quality work for the price. Disappointed.

Deborah L.

After getting a few bids to fix my roof after it started leaking, Ariel gave me the most compelling explanation of what needed to be done, and his price was fair. His team got the job done quickly, which I appreciated given that I'm sure a lot of people were chasing roofers at the time. I waited to write a review until it rained again (had to be sure!) and now I can officially say that the repair was a success! Ariel was easy to communicate with and very friendly. Much appreciated!

J.R. O.

We hired this company to fix the flat roof that was leaking into our bedroom. It went very badly. From the very beginning, communication was lacking. No one ever told us when they were coming or what they were doing. Everything they itemized in their estimate/work order, they didn't do. The materials they said they'd use? They didn't. The tiles they said they'd replace? They tried to glue broken ones together instead (see photos). The gutters they said they'd clean and reroute? Nope. They also got silicone and tar all over our skylights, stained the fascia boards, broke tiles. The single most important thing they said they would do was fix the flat roof and create proper drainage by adding a slope. That did not happen either.

By the end, one of the owners had to come out to assess the situation in person. He promised they'd fix the work that, he agreed, had been done improperly. We gave them an opportunity to fix the problems. We had hoped that perhaps it would all get resolved. Some things were addressed. But the most critical issues were not. The final result has been a roof that actually drains WORSE than it did before. See for yourself in the photos. Two days after our last rain and water pools everywhere, just sitting. Not draining at all. And, of course, the roof is still leaking into our bedroom. So now we're out the $7k this company charged us. And we're having to get estimates for another company to demolish everything Dr. Roof did and start over to fix it properly.

We're exploring where to file the proper complaints for a refund.

Brandon D.

Excellent quote, reliable, fast, abs no hidden fees. I took 3 additional estimates and Dr. Roof was not only a great price but they didn't try to high ball me and fight to get a decent estimate. They were up front and very professional. I highly recommend them!

Sheila H.

Sharp remodeling co (Dr. Roof) did a fantastic job on re-roofing my mom's home with a cool roof. She was so very pleased with the job the workers was very friendly and respectful of her property they cleaned up very well after they completed the job. And they are willing to negotiate on a good and fair price.

Mike D.

We needed to replace our roof after a series of strong wind storms but we were having some issues getting our insurance company to pay for the full cost of replacing the roof. So we were tasked with getting a few estimates from roofers. Many of the roofers we called gave our roof a cursory glance and told us they couldn't do the partial replacement suggested by our insurance company. Some of the roofers we called refused to come to the house to give us an estimate and some never even returned our call!

But Dr. Roof gave our roof a thorough examination and told us that even though it was best to replace the entire roof that they would work with us if the insurance company refused. Armed with their estimate, we were able to go back to our insurance company and get the full amount.

Even though we didn't get back to them for a few months, when we called to set up a date to choose the tiles we wanted and get the ball rolling, they were available the very next day. The day after that they started work removing the existing shingles and by the end of the following day the new roof was in place! The entire job was done in essentially two days!

The workmen men were very professional too. They took measures to make sure nothing got into our pool and protected the plants we had around the house. When they were done, they cleared out all the debris so well that the area was cleaner than it was when they arrived! I would definitely recommend this company-they were fast, professional, did great work, took care of all the permits, AND not only did they stick to their original estimate, it was also among the lower ones we received! You just can't go wrong with these guys!

Ryan P.

Very unethical company. I would never hire them again. Make sure to have more than one offer before hiring this company (for both labor and material cost). Their material cost was several factors higher than what I found later. Also the labor cost and duration was inconsistent to what I was told when I signed the contract. Their promise does not mean much. When they push you to sign the contract, think twice.